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Good News !!! 220-1102 CompTIA A+ Certification Core 2 Exam is now Stable and With Pass Result

220-1102 Practice Exam Questions and Answers

CompTIA A+ Certification Core 2 Exam

Last Update 2 days ago
Total Questions : 832

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Question # 1

When visiting a particular website, a user receives a message stating, "Your connection is not private." Which of the following describes this issue?

Options:

A.  

Certificate warning

B.  

Malware

C.  

JavaScript error

D.  

Missing OS update

Discussion 0
Question # 2

A client wants a technician to set up a proxy server in a branch office to manage internet access. This involves configuring the workstations to use the new proxy server. Which of the following Internet Options tabs in Control Panel would be most appropriate for the technician to use to configure the settings?

Options:

A.  

Privacy

B.  

Advanced

C.  

Content

D.  

Connections

E.  

Security

Discussion 0
Question # 3

A technician is creating a location on a Windows workstation for a customer to store meeting minutes. Which of the following commands should the technician use?

Options:

A.  

c: \minutes

B.  

dir

C.  

rmdir

D.  

md

Discussion 0
Question # 4

Which of the following are mobile operating systems used on smartphones? (Select two).

Options:

A.  

macOS

B.  

Windows

C.  

Chrome OS

D.  

Linux

E.  

iOS

F.  

Android

Discussion 0
Question # 5

A branch office suspects a machine contains ransomware. Which of the following mitigation steps should a technician take first?

Options:

A.  

Disable System Restore.

B.  

Remediate the system.

C.  

Educate the system user.

D.  

Quarantine the system.

Discussion 0
Question # 6

When a user is in the office, the user's mobile phone loads applications and web browses very slowly on a cellular connection. Which of the following is the best way to fix this issue?

    Connect to the company's Wi-Fi network.

Options:

A.  

Change the settings on the phone to connect to a different cellular tower.

B.  

Install a cellular repeater at the office for this user.

C.  

Update all applications on the phone.

Discussion 0
Question # 7

A help desk technician needs to remotely access and control a customer's Windows PC by using a secure session that allows the technician the same control as the customer. Which of the following tools provides this type of access?

Options:

A.  

FTP

B.  

RDP

C.  

SSH

D.  

VNC

Discussion 0
Question # 8

A technician wants to mitigate unauthorized data access if a computer is lost or stolen. Which of the following features should the technician enable?

Options:

A.  

Network share

B.  

Group Policy

C.  

BitLocker

D.  

Static IP

Discussion 0
Question # 9

A remote user's smartphone is performing very slowly. The user notices that the performance improves slightly after rebooting but then reverts back to performing slowly. The user also notices that the phone does not get any faster after connecting to the company's corporate guest network. A technician sees that the phone has a large number of applications installed on it. Which of the following is the most likely cause of the issue?

Options:

A.  

The user is in a poor signal area.

B.  

The user has too many processes running.

C.  

The smartphone has malware on it.

D.  

The smartphone has been jailbroken.

Discussion 0
Question # 10

A technician is building a new desktop machine for a user who will be using the workstation to render 3-D promotional movies. Which of the following is the most important component?

Options:

A.  

Dedicated GPU

B.  

DDR5 SODIMM

C.  

NVMe disk

D.  

64-bit CPU

Discussion 0
Question # 11

A customer calls desktop support and begins yelling at a technician. The customer claims to have submitted a support ticket two hours ago and complains that the issue still has not been resolved. Which of the following describes how the technician should respond?

    Place the customer on hold until the customer calms down.

Options:

A.  

Disconnect the call to avoid a confrontation.

B.  

Wait until the customer is done speaking and offer assistance.

C.  

Escalate the issue to a supervisor.

Discussion 0
Question # 12

A technician was assigned a help desk ticket and resolved the issue. Which of the following should the technician update to assist other technicians in resolving similar issues?

Options:

A.  

End user training

B.  

Progress notes

C.  

Knowledge base

D.  

Acceptable use policy document

Discussion 0
Question # 13

A technician wants to install Developer Mode on a Windows laptop but is receiving a "failed to install package" message. Which of the following should the technician do first?

Options:

A.  

Ensure internet connectivity.

B.  

Check for Windows updates.

C.  

Enable SSH.

D.  

Reboot computer.

Discussion 0
Question # 14

A company is Issuing smartphones to employees and needs to ensure data is secure if the devices are lost or stolen. Which of the following provides the BEST solution?

Options:

A.  

Anti-malware

B.  

Remote wipe

C.  

Locator applications

D.  

Screen lock

Discussion 0
Question # 15

A technician is familiar with most personnel at a customer's location and has clearance to work unsupervised. Which of the following describes how the technician should handle personal communication while on site?

Options:

A.  

Respond to calls and text messages while on site but not when working directly with personnel.

B.  

Respond to calls and text messages only from family.

C.  

Respond to calls and text messages only when an emergency situation requires a response.

D.  

Respond to calls and text messages discreetly while on site.

Discussion 0
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