VMware 2V0-62.23 Exam Dumps & Practice Test Questions
You are preparing multiple Android devices for enterprise deployment using Workspace ONE UEM.
Which three enrollment methods are officially supported for staging Android devices during the provisioning process? (Select three.)
A. Sideload
B. QR Code
C. Web
D. NFC
E. Barcode
Correct Answers: B, D, E
Explanation:
Workspace ONE UEM offers several enrollment options designed to efficiently provision and configure Android devices, especially in staging scenarios where many devices need to be set up consistently and quickly. The most widely supported methods for bulk Android staging enrollment include QR Code, NFC, and Barcode.
QR Code enrollment is one of the most commonly used techniques for staging. Administrators generate a QR code that encodes all required enrollment information—such as the Workspace ONE UEM server details and Group ID. When setting up a device, a technician or user simply scans the code using the Android Setup Wizard, significantly reducing manual input and configuration errors.
NFC-based enrollment allows for “bump-to-enroll” capabilities. In this method, a device can be tapped against a programmed NFC tag or another NFC-enabled device, instantly initiating the enrollment process. This approach is particularly useful in enterprise environments where time and consistency are key, such as retail or logistics.
Barcode enrollment also simplifies bulk enrollment by scanning a traditional barcode (not a QR code) that holds enrollment credentials. Though not as rich in data as QR codes, barcodes are still supported for provisioning Android devices, particularly in environments where barcode scanning hardware is readily available.
On the other hand, Sideloading (A)—which involves connecting a device via USB and manually installing APKs—is not a recommended or scalable approach for staging. It is more suitable for testing or one-off provisioning scenarios.
Web enrollment (C) typically refers to user-initiated enrollment through a browser and is not designed for automated or mass device staging. This method is more common for BYOD environments or single device onboarding.
To summarize, for enterprise Android staging in Workspace ONE UEM, the officially supported and most efficient methods are QR Code, NFC, and Barcode—making options B, D, and E the correct choices.
A user attempts to open an iOS application managed by Workspace ONE and encounters an authentication error.
Which of the following is the most likely technical reason for this failure?
A. The user doesn’t have access permissions to the app.
B. The app was installed from the public App Store.
C. The app’s identifier is missing from the Mobile SSO configuration profile.
D. The user provided an incorrect email address.
Correct Answer: C
Explanation:
When an iOS user encounters an authentication error while launching an app managed by Workspace ONE, the root cause often lies not with user credentials or permissions, but with Mobile Single Sign-On (SSO) misconfiguration. Specifically, the issue usually stems from the absence or incorrect registration of the application's identifier within the Mobile SSO profile.
Each iOS app has a unique bundle identifier (e.g., com.companyname.appname) that must be explicitly listed in the Mobile SSO profile. This identifier enables Workspace ONE to recognize the app as a trusted client for SSO purposes. If the app's identifier is missing or incorrectly entered, the authentication handshake between the device, Workspace ONE, and the identity provider will fail—even if the app is properly installed and the user has valid credentials.
Option C is correct because it pinpoints the missing identifier as the key issue—without it, SSO fails silently, usually resulting in a generic authentication error. This is a common oversight when onboarding new apps into the Workspace ONE environment.
Option A, while plausible, is less likely because lack of access would typically result in a different error message, such as a denied permission alert, not a generic SSO authentication failure.
Option B is misleading. Apps installed from the Apple App Store can still function with Workspace ONE Mobile SSO as long as they are correctly configured. The origin of the app does not inherently prevent SSO from working.
Option D, entering the wrong email address, may cause login issues in some cases, but typically results in an "invalid credentials" or similar error—not the general authentication error experienced here.
In conclusion, if an iOS user encounters authentication problems upon launching a managed application, and other factors like app installation and user permissions seem correct, the most likely issue is an incorrect or missing application identifier in the Mobile SSO profile, making Option C the correct answer.
Which two of the following email clients can be configured using an Exchange ActiveSync (EAS) profile in Workspace ONE UEM? (Select two.)
A. Microsoft Outlook
B. Workspace ONE Boxer
C. macOS native email client
D. Gmail
E. iOS native Mail app
Correct Answers: A, E
Explanation:
Exchange ActiveSync (EAS) is a protocol developed by Microsoft to allow mobile devices and compatible clients to synchronize email, calendar, contacts, and tasks with Microsoft Exchange servers. Workspace ONE UEM administrators often use EAS profiles to automate and secure the email configuration process on managed devices.
Among the listed options, the two clients that support configuration through EAS profiles are:
Microsoft Outlook (A): This is a widely used email client in both mobile and desktop environments and offers native support for connecting to Exchange environments using EAS. Whether it's Outlook for iOS, Android, or desktop, it can seamlessly leverage EAS to sync email, calendar, and contact data. Additionally, many enterprise deployments depend on Outlook's robust security and integration features with Exchange and Office 365, making it an ideal candidate for EAS configuration.
iOS Native Mail App (E): Apple’s default Mail application on iPhones and iPads includes built-in support for EAS. When an EAS profile is deployed via Workspace ONE UEM, the Mail app is automatically configured with the necessary Exchange settings, allowing end users to immediately start syncing their email, calendar, and contacts without manual setup.
On the other hand:
Workspace ONE Boxer (B): Although it is a powerful enterprise-grade email client supported by VMware, it does not rely on EAS profiles for its configuration. Boxer uses a custom Workspace ONE-specific framework, making it incompatible with standard EAS profile settings.
macOS Native Email Client (C): This typically uses Exchange Web Services (EWS) or IMAP, not EAS, for connecting to mail servers. Therefore, it’s not configured using an EAS profile in Workspace ONE.
Gmail (D): Gmail on Android historically supported EAS, but Google officially deprecated this functionality for personal accounts. It uses IMAP or proprietary protocols and isn’t supported via EAS in modern Android deployments.
In conclusion, only Microsoft Outlook and the iOS native Mail app offer full compatibility with Exchange ActiveSync profiles in Workspace ONE UEM, allowing streamlined and secure email access.
A user tries to enroll a device in Workspace ONE UEM by entering their email address in the Intelligent Hub app but receives an error message saying, “Something went wrong with discovery.”
Which feature must be activated to allow enrollment using just an email address?
A. Allow only known users
B. Enrollment Token
C. Autodiscovery Enrollment
D. Pre-Register Devices
Correct Answer: C
Explanation:
When users enroll their devices through VMware Intelligent Hub, they have two primary ways to initiate the process: manually entering the Workspace ONE UEM server URL or using their corporate email address for an easier, user-friendly experience. If a user attempts the latter and sees an error such as “Something went wrong with discovery,” it strongly indicates that the Autodiscovery Enrollment feature is not properly configured or enabled.
Autodiscovery Enrollment (C) is a feature within Workspace ONE UEM that enables the system to automatically map a user’s email domain to the correct enrollment server settings. Once a user enters their email address (e.g., user@example.com), the system consults the autodiscovery service to determine the UEM tenant's server URL and Group ID based on the domain example.com. If this feature is properly configured, users never need to manually type long or complex server addresses, significantly improving the enrollment experience and reducing IT support tickets.
The other answer options do not address the root issue of server discovery via email:
A. Allow only known users: This setting controls whether only pre-created directory or local users can enroll but doesn’t influence server discovery or Intelligent Hub behavior.
B. Enrollment Token: While tokens facilitate streamlined authentication, they are unrelated to the server discovery process. A token won’t resolve issues caused by missing autodiscovery configuration.
D. Pre-Register Devices: This option helps enforce control by associating specific devices to specific users before they enroll, but again, it does not assist in resolving email-to-server translation issues.
To enable Autodiscovery Enrollment, administrators must configure DNS records (such as a CNAME pointing to the Workspace ONE environment) and ensure the domain is registered in the VMware cloud autodiscovery service.
In summary, to allow users to enroll via email and avoid discovery-related errors, enabling and properly configuring Autodiscovery Enrollment is essential, making Option C the correct answer.
Within Workspace ONE UEM, which native solution is used for acquiring and distributing Windows applications across managed endpoints?
A. Enterprise Application Repository
B. Microsoft App Store
C. Windows Application Repository
D. Microsoft Store for Business
Correct Answer: D
Explanation:
When managing Windows devices in a corporate environment through Workspace ONE UEM, administrators often need a trusted and centralized source to acquire and deploy applications to multiple endpoints. VMware provides seamless integration with Microsoft Store for Business, which is the natively supported and preferred repository for managing Windows applications within Workspace ONE.
Microsoft Store for Business (Option D) is a specialized version of Microsoft’s application marketplace built specifically for enterprise use. It enables IT administrators to browse, purchase (if necessary), and assign both free and paid Windows apps directly to users or devices. This portal provides access to a curated collection of applications and includes support for offline licensing, private company app listings, and bulk distribution—all essential for enterprise scalability and compliance.
Once an organization is enrolled in Microsoft Store for Business, Workspace ONE UEM can be configured to sync with it. This allows administrators to import selected apps directly into the UEM console, making deployment to devices efficient and standardized. The integration streamlines application lifecycle management, including installation, updates, and removal, across a fleet of Windows systems.
Let’s review the incorrect options:
A. Enterprise Application Repository and C. Windows Application Repository are generic, non-specific terms. While they sound appropriate, neither refers to an actual native or branded Microsoft or VMware solution. They may imply internal repositories or legacy terminology but are not recognized integration points in Workspace ONE.
B. Microsoft App Store typically refers to the consumer-facing version of the store, not optimized for enterprise-level app management. It lacks features such as bulk purchasing, private company publishing, or offline license support, which are essential for organizational IT environments.
In conclusion, the Microsoft Store for Business is the official and natively integrated application source within Workspace ONE UEM for managing Windows applications, enabling centralized control and automation for enterprise IT teams. Therefore, the correct answer is D
A. VMware Intelligent Hub
B. VMware Workspace ONE Web
C. Google Chrome
D. Microsoft Edge
E. Apple Safari
Correct Answer: B
Explanation:
In specific enterprise scenarios—such as public kiosks, customer survey stations, or digital signage—IT administrators may require a secure browser that automatically redirects users back to a default homepage after a defined period of inactivity. For environments managed through Workspace ONE UEM, the ideal tool for this use case is VMware Workspace ONE Web.
VMware Workspace ONE Web (Option B) is a secure, enterprise-grade mobile browser built by VMware and fully integrated with the Workspace ONE platform. It allows administrators to enforce detailed policies through configuration profiles. These include settings like homepage URL, bookmarking restrictions, content filtering, and session timeout redirection—precisely the function needed to return the browser to the homepage after a few minutes of inactivity (e.g., 5 minutes). This behavior is especially useful in retail, healthcare, or public-facing tablets, where users may leave devices idle.
The inactivity timeout feature is configurable through Web App Policies in the Workspace ONE console, giving admins full control over session behavior. Workspace ONE Web also supports integration with VMware Tunnel for secure access to internal websites and can restrict user behavior to prevent data leakage.
Let's assess why the other options are not suitable:
A. VMware Intelligent Hub is the Workspace ONE agent for device enrollment and user access to corporate resources. It is not a web browser and lacks any native browsing capability or web configuration.
C. Google Chrome, D. Microsoft Edge, and E. Apple Safari are popular browsers, but they do not support inactivity-based redirection behavior natively through Workspace ONE UEM. To achieve such functionality with these browsers would require third-party software, complex scripting, or kiosk-mode customization, none of which are straightforward or officially supported via Workspace ONE’s default policies.
In summary, when a company needs a browser that automatically navigates back to the homepage after a period of idleness, VMware Workspace ONE Web is the only browser with native support for this behavior within the Workspace ONE UEM ecosystem, making Option B the correct choice.
A. Group Application
B. Per Application
C. Full Device
D. Proxy
E. Per Device
Correct Answers: B and C
Explanation:
In Workspace ONE UEM, the Tunnel component enables secure access to internal resources by routing device traffic through a VPN. Administrators can define Tunnel Traffic Rules to control how and when the device communicates with corporate services. These rules determine the Tunnel Mode, which governs how traffic is handled and through which path it travels. Two tunnel modes are officially supported: Per Application and Full Device.
Per Application Mode (B):
This mode provides a granular approach to VPN traffic. It allows administrators to define specific managed applications whose traffic should be routed through the tunnel. This method is particularly useful in BYOD (Bring Your Own Device) or COPE (Corporate-Owned, Personally Enabled) environments where only corporate applications should access internal resources. All other apps use the native device network, keeping personal data separate from corporate communication. This reduces bandwidth usage, enhances privacy, and maintains a secure perimeter around sensitive apps.
Full Device Mode (C):
In this configuration, all traffic from the device—regardless of application—is routed through the VPN tunnel. It ensures maximum security for corporate-owned devices by encrypting all data entering or leaving the device. Full Device mode is commonly used in high-security environments where strict traffic monitoring or comprehensive access policies are required.
Let’s evaluate the incorrect options:
Group Application (A): This is not a recognized tunnel mode in Workspace ONE. Although administrators can group applications for rule assignment, "Group Application" is not a formal mode of tunneling.
Proxy (D): While traffic may be routed through a proxy server, Proxy refers to a traffic-handling method, not a Tunnel Mode selectable in Workspace ONE Tunnel configurations.
Per Device (E): This terminology is misleading. There is no official "Per Device" tunnel mode. The correct term is Full Device, which already encompasses routing all device traffic.
In summary, Workspace ONE UEM supports two defined tunneling behaviors—Per Application for precise app-based routing and Full Device for complete device traffic coverage—making B and C the correct answers.
A. distinguishedName
B. sAMAccountName
C. UserPrincipalName
D. UserName
E. SID
Correct Answers: B and C
Explanation:
During the integration of Active Directory (AD) with Workspace ONE UEM, administrators must define how user accounts are authenticated. One key decision is choosing the attribute used as the primary login identifier, often selected from the "User Name" drop-down menu in the directory settings. The two primary options offered and widely used are sAMAccountName and UserPrincipalName (UPN).
sAMAccountName (B):
This attribute, also known as the legacy login name, is a standard AD field. It’s commonly used in traditional Windows environments and typically appears as a short-form name (e.g., jsmith). Many organizations still use it for backward compatibility. It’s a reliable and consistent option, especially in networks that have not fully transitioned to UPN-based authentication.
UserPrincipalName (C):
UPN is the modern standard and is formatted like an email address (e.g., jsmith@company.com). It provides a globally unique, user-friendly way to identify accounts across domains and is preferred in cloud-based and hybrid environments, especially with services like Azure AD or Office 365. Workspace ONE supports this attribute for seamless integration in environments utilizing federated or SSO authentication.
Let’s explore the incorrect choices:
A. distinguishedName: This attribute contains the full LDAP path to a user object (e.g., CN=John Smith,OU=Users,DC=example,DC=com). While it's essential for identifying users within the AD hierarchy, it is not practical or used for user login or authentication purposes.
D. UserName: This is a generic label, not a valid attribute from Active Directory. Workspace ONE requires specific directory attributes, and "UserName" does not correspond to any unique, usable field for authentication.
E. SID (Security Identifier): The SID is a system-generated unique ID used internally by Windows to track user permissions. It's not visible or useful for login and thus cannot be selected as a login attribute in Workspace ONE.
To conclude, when setting up AD integration for user authentication in Workspace ONE, sAMAccountName and UserPrincipalName are the only valid and selectable options—making B and C the correct answers.
Question 9:
An administrator is deploying Workspace ONE Access and wants to ensure secure access for end users accessing corporate web applications through their devices. The administrator also wants to enforce multifactor authentication (MFA) for external access while allowing seamless single sign-on (SSO) for internal users.
Which solution best meets these requirements?
A. Configure Certificate-based authentication for internal access and enable SAML with MFA for external access.
B. Configure Workspace ONE Tunnel for both internal and external users and enforce username/password login.
C. Use Kerberos authentication for external access and enable adaptive management for internal access.
D. Set up an Active Directory Lightweight Directory Services (AD LDS) instance for both internal and external users.
Correct Answer: A
Explanation:
This question focuses on secure access configuration using VMware Workspace ONE Access, specifically targeting the need for multifactor authentication (MFA) externally and seamless internal access for corporate users.
Option A is the correct choice because it meets both goals using standard best practices:
Certificate-based authentication is an ideal solution for internal users, as it allows them to authenticate silently without requiring interactive input, providing a seamless SSO experience.
For external access, enabling Security Assertion Markup Language (SAML) authentication combined with MFA ensures that users are strongly verified before accessing any sensitive corporate applications from outside the trusted network.
This dual approach aligns with zero-trust security models and context-aware access policies, where access methods change based on the user's location, device compliance, or risk level.
Option B is incorrect because the Workspace ONE Tunnel is used primarily for securing app traffic, not for identity management or MFA. Also, enforcing username and password alone is not secure for external access.
Option C is not appropriate because Kerberos is typically used in internal networks and not ideal for external access due to its dependency on internal domain controllers. Additionally, adaptive management controls device compliance but does not manage external MFA.
Option D incorrectly suggests using AD LDS, which is a lightweight directory service and does not support the same rich policy-based access controls or federation capabilities as Active Directory or Workspace ONE Access.
In summary, by combining certificate-based SSO for internal users and SAML with MFA for external users, administrators can optimize both user experience and security posture. VMware Workspace ONE Access allows such conditional access policies to be configured based on network range, device compliance, and user group, making Option A the most suitable answer.
Question 10:
An IT administrator is setting up compliance policies in Workspace ONE UEM to enforce corporate security standards. The company requires that all enrolled mobile devices must have encryption enabled, a passcode set, and should not be rooted or jailbroken. If any device is found non-compliant, it should be automatically removed from corporate email access.
Which configuration approach best achieves this requirement?
A. Create a compliance policy with rules for encryption, passcode, and root detection, and configure the action to notify the user only.
B. Enable device tracking in Workspace ONE Intelligence and manually remove non-compliant devices from email access.
C. Define a compliance policy with conditions for encryption, passcode, and compromise status, and set the remediation action to remove email access.
D. Use Smart Groups to segment devices based on compliance and disable email access for those groups manually.
Correct Answer: C
Explanation:
This question evaluates your understanding of Workspace ONE UEM compliance policies, especially as they relate to automated enforcement of security requirements like encryption, passcode enforcement, and rooting/jailbreaking status.
Option C is the correct choice because it represents VMware’s recommended method for ensuring device compliance using automated policies. In Workspace ONE UEM:
A compliance policy allows administrators to set specific security conditions that devices must meet, such as encryption status, passcode presence, and compromise detection (i.e., jailbroken/rooted devices).
When a device violates one or more of these conditions, remediation actions can be configured. One of the most powerful actions is to remove access to corporate resources, such as email, VPN, or internal apps.
This approach is automated and scalable, allowing real-time policy enforcement without manual intervention.
Option A falls short because simply notifying the user is not a sufficient security response, especially if sensitive data (like emails) can still be accessed by a non-compliant device.
Option B involves manual steps, which are inefficient and prone to delays. Workspace ONE Intelligence can monitor device posture, but for enforcing security rules, Workspace ONE UEM compliance policies are the correct tool.
Option D also requires manual enforcement and lacks the automation needed for a secure and responsive security posture.
To summarize, Workspace ONE UEM enables the creation of dynamic, automated compliance policies that enforce corporate security standards. By configuring these policies to include device encryption, passcode enforcement, and compromise detection—and linking them with actions like removing email access—administrators can ensure only secure, trusted devices remain connected to corporate systems. Thus, Option C is the most effective and secure choice.
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