Cisco 500-470 Exam Dumps & Practice Test Questions

Question 1:

Which two features correctly represent the self-healing capabilities integrated into Cisco SD-WAN vEdge routers? (Select two.)

A. Dynamically reconfigures existing communication channels through software adjustments
B. Automatically restores the previous software image if a vManage connection fails during an upgrade
C. Uses vManage to monitor and detect routing outages and diagnose root causes
D. Reverts to the prior configuration if changes result in a loss of connectivity to vManage

Correct Answers: B and D

Explanation:

Cisco SD-WAN vEdge routers come equipped with advanced self-healing capabilities that enhance the resilience and reliability of large-scale WAN environments. These features are designed to automatically respond to system failures or misconfigurations, thereby reducing manual intervention and improving network uptime.

One major self-healing feature involves software rollback during upgrades (Option B). When upgrading the router’s software, if the device determines that it can no longer communicate with vManage—the centralized controller for SD-WAN—after the upgrade, it will automatically roll back to the previously installed software version. This ensures that a faulty image or upgrade process does not leave the router isolated or non-functional. This kind of rollback mechanism is critical in production environments where uninterrupted connectivity is essential.

Another self-healing mechanism is the configuration rollback functionality (Option D). If a configuration change—perhaps involving routing, control policies, or tunnel settings—causes the router to lose contact with vManage, the vEdge router will detect the connectivity loss and revert to its last known good configuration. This automatic recovery prevents outages caused by misconfigurations, especially in complex multi-site SD-WAN deployments, where manual rollback may take time or be inconsistent.

Now, why are the other choices incorrect?

• Option A refers to dynamic reconfiguration, which is a general SD-WAN capability related to policy-based routing and link optimization. However, it is not part of the autonomous self-healing logic that responds to system failures.

• Option C describes monitoring and diagnostics performed by vManage, which helps identify routing problems. However, it does not constitute a local self-healing action performed autonomously by the vEdge router.

The true self-healing features on Cisco SD-WAN vEdges center around rollback mechanisms—both for software and configuration changes—that automatically restore functionality when communication with the controller is disrupted.

Question 2:

Which three statements correctly reflect the configuration support and setup tools offered by Cisco Identity Services Engine (ISE)? (Choose three.)

A. Cisco ISE includes a Deployment Assistant to streamline the initial configuration process
B. Built-in wizards such as the Wireless Setup Wizard and Visibility Wizard are available in Cisco ISE
C. Command-line interface (CLI) skills are mandatory for performing all configuration steps in Cisco ISE
D. ISE provides templates and guided setup tools to reduce deployment complexity
E. Cisco Active Advisor is specifically designed to assist with ISE configuration and deployment

Correct Answers: A, B, and D

Explanation:

Cisco Identity Services Engine (ISE) is a robust solution for centralized identity management and network access control, designed to simplify policy enforcement across a variety of enterprise environments. To ensure a smooth deployment experience, Cisco ISE provides a suite of configuration wizards, assistants, and templates that guide administrators—especially those less experienced with ISE—through the essential setup steps.

Option A is correct because the ISE Deployment Assistant (IDA) is a built-in tool designed to streamline and accelerate the initial deployment process. It walks users through basic setup tasks such as defining identity sources, adding network devices, configuring policy sets, and applying best practices. This tool is particularly valuable in simplifying what could otherwise be a complex process.

Option B is also correct. Cisco ISE offers a range of setup wizards, including the Wireless Setup Wizard and the Visibility Wizard. These are tailored to help organizations rapidly configure wireless policies and endpoint visibility, respectively. The wizards minimize guesswork and automate steps, reducing the risk of misconfiguration.

Option D highlights Cisco ISE’s provision of built-in policy templates and configuration libraries, which further reduces deployment complexity. These templates enable administrators to apply standard best practices without needing to manually configure every detail, thus ensuring consistent policy enforcement.

Why are the other options incorrect?

• Option C is incorrect because, while Cisco ISE does have a command-line interface for certain administrative tasks (such as initial setup or recovery), the majority of configuration is GUI-based, making it more accessible to non-CLI experts.

• Option E is also inaccurate. Cisco Active Advisor is a general network inventory and lifecycle tool—it does not specifically assist with ISE deployment or configuration. It’s more focused on hardware/software compatibility and license monitoring across Cisco environments.

In summary, Cisco ISE supports efficient and user-friendly deployment through tools like IDA, setup wizards, and templates, making A, B, and D the correct choices.

Question 3:

Which three wireless hardware families are compatible with Cisco DNA Center version 1.1? (Select three.)

A. AP 1260
B. WLC 8540
C. WLC 5508
D. AP 3800
E. WLC 3504

Correct Answers: B, D, and E

Explanation:

Cisco DNA Center is a next-generation network management platform designed to streamline enterprise networking through automation, analytics, and policy-based control. As of version 1.1, Cisco DNA Center supports only specific wireless products that are fully capable of integrating with its architecture and feature set, including Software-Defined Access (SD-Access) and Assurance.

One of the key wireless devices supported is the WLC 8540 (B). This wireless LAN controller is designed for large-scale enterprise deployments. It delivers high throughput and full support for the advanced features in DNA Center such as zero-touch provisioning, telemetry, and policy-based configuration. It serves as a core component in networks adopting Cisco’s intent-based networking model.

Another supported product is the AP 3800 series (D). These access points are part of Cisco’s Wave 2 portfolio, which supports MU-MIMO and advanced throughput capabilities. The AP 3800 offers seamless compatibility with Cisco DNA Center, allowing for real-time monitoring, configuration, and automation. Because of its modern hardware design and full feature support, it’s ideal for environments looking to leverage DNA Center's automation and analytics.

The WLC 3504 (E) is also included among supported devices. This model targets small to mid-sized enterprises and provides enterprise-grade wireless control capabilities in a compact form. Despite its smaller size, it supports critical DNA Center functions such as automation, visibility, and assurance.

Now let’s consider the incorrect options:

• A. AP 1260 is a legacy access point. While it served enterprise needs in the past, it lacks the necessary hardware capabilities to support Cisco DNA Center features such as telemetry or policy automation. Its end-of-life status and limited feature set make it unsuitable for integration with DNA Center version 1.1.

• C. WLC 5508 is also outdated. Although widely deployed historically, it does not support the modern telemetry and SD-Access features required for integration with DNA Center. The hardware limitations prevent it from functioning effectively in a next-generation network management environment.

In summary, Cisco DNA Center 1.1 supports newer, feature-rich hardware built for automation, assurance, and SD-Access capabilities. Devices such as WLC 8540, AP 3800, and WLC 3504 fully integrate with the platform, making them the correct choices for environments adopting Cisco’s DNA architecture.

Question 4:

Which two tools are commonly used when conducting a Cisco ISE (Identity Services Engine) Proof of Value (POV) demonstration? (Select two.)

A. YouTube
B. CiscoTV
C. dCloud
D. POV Kit
E. Deployment in a Production Network

Correct Answers: C and D

Explanation:

A Proof of Value (POV) is an important step for customers considering the adoption of Cisco Identity Services Engine (ISE). During a POV, the goal is to showcase ISE’s capabilities—such as identity-based access control, posture assessment, and device profiling—under test conditions that simulate real environments without affecting the production network.

One essential tool for conducting a successful POV is Cisco dCloud (C). Cisco dCloud (Demo Cloud) provides users with access to on-demand, fully configured demo and lab environments hosted by Cisco. These environments are tailored to specific use cases, including ISE, and include step-by-step guides and scripted scenarios. It allows engineers and decision-makers to test ISE’s core features—like 802.1X authentication, guest access, and BYOD workflows—without the risk of network disruption. dCloud accelerates the proof-of-concept phase and reduces the overhead of setting up a local test lab.

Another important resource is the POV Kit (D), a curated package of tools, documentation, pre-configured virtual machines, and sometimes hardware used specifically for setting up and executing a Cisco ISE demonstration. The POV Kit is designed to provide a controlled and consistent experience. It typically includes example policies, test cases, and workflows that can quickly showcase ISE’s strengths. This resource is particularly useful for Cisco partners and engineers during evaluations.

Other options do not provide technical utility during POVs:

• A. YouTube may offer informational or promotional videos, but it lacks interactivity and does not provide structured or official testing environments.

• B. CiscoTV is a streaming platform that primarily broadcasts Cisco news, webinars, and events. It does not offer technical demonstrations or lab environments.

• E. Implementation on a Production Network is not recommended for POVs. Deploying ISE in a live environment during the evaluation phase poses risks to network stability and can affect users. Cisco encourages running tests in isolated or sandboxed environments instead.

In conclusion, when running a Cisco ISE Proof of Value, the most effective tools are dCloud and the POV Kit, which provide a safe, structured, and repeatable environment for demonstrating the platform’s features.

Question 5:

Which three capabilities best distinguish Cisco Identity Services Engine (ISE) from other RADIUS and Network Access Control (NAC) solutions? (Choose three.)

A. Enables auto-configuration of personal devices via BYOD
B. Performs deep packet inspection when endpoints are authorized
C. Offers guest access with full lifecycle management
D. Provides integrated software firewalling for select endpoints
E. Authenticates and authorizes both users and devices

Correct Answers: A, C, E

Explanation:

Cisco Identity Services Engine (ISE) is a next-generation identity-based policy enforcement system that significantly enhances network security beyond basic RADIUS or legacy NAC systems. It does this through features that provide contextual identity enforcement, automated endpoint onboarding, and dynamic access control. Three of its standout capabilities include BYOD automation, guest access management, and integrated user/device authentication—making it superior to many traditional NAC solutions.

Option A is correct because Cisco ISE’s BYOD (Bring Your Own Device) functionality simplifies the process of securely connecting personal devices to the network. This feature provides automatic onboarding by guiding users through device registration and applying required security configurations like certificates and Wi-Fi profiles. This automation helps IT teams manage personal devices securely without manually provisioning each one, ensuring strong policy enforcement even in dynamic environments.

Option C is also correct. ISE includes advanced guest access and lifecycle management tools. These capabilities allow temporary network access for visitors while maintaining strict control. Features include self-registration portals, sponsor-based approvals, automated account expiration, and usage tracking. These tools help organizations maintain compliance and reduce administrative overhead when offering guest connectivity.

Option E is another key differentiator. Cisco ISE delivers comprehensive authentication and authorization (AAA) services, validating both users and endpoint devices before granting access. This foundational functionality allows organizations to enforce granular, identity-based policies—something that simpler RADIUS solutions typically cannot match.

Now let’s consider why the other options are incorrect:

• Option B is not accurate because Cisco ISE does not perform deep packet inspection (DPI). While it can consume threat intelligence from DPI-capable tools like Cisco Firepower or Stealthwatch, it does not natively analyze packet contents as part of its access decision process.

• Option D is incorrect because ISE is not a firewall. It doesn’t include software-based firewall capabilities; rather, it integrates with other platforms to influence access decisions based on identity and policy context.

In summary, Cisco ISE sets itself apart from other NAC and RADIUS systems through its powerful combination of automated BYOD onboarding, full-featured guest access management, and robust authentication and authorization capabilities—making A, C, and E the correct answers.

Question 6:

To enable proper integration between Cisco Identity Services Engine (ISE) and Cisco DNA Center (DNA-C), which three services must be activated under ISE’s administration settings? (Choose three.)

A. SXP Services
B. ServiceNow Integration
C. Threat-Centric NAC
D. Infoblox Integration
E. PxGrid
F. Passive Identity Service

Correct Answers: C, E, F

Explanation:

Successfully integrating Cisco ISE with Cisco DNA Center (DNA-C) allows enterprises to take advantage of unified policy enforcement, enhanced threat response, and real-time endpoint visibility. However, for this integration to work effectively, certain services in Cisco ISE must be enabled. Among the most critical are Threat-Centric NAC, PxGrid, and Passive Identity Service.

Option C, Threat-Centric NAC (TC-NAC), is essential because it allows Cisco DNA Center to dynamically adjust network access based on real-time threat intelligence. If DNA Center identifies a potential threat from an endpoint, it can notify ISE to change that device’s access policy—such as quarantining it or limiting its permissions. This real-time feedback loop strengthens network defenses and supports adaptive trust-based access control.

Option E, PxGrid (Platform Exchange Grid), is also vital. PxGrid is Cisco’s data-sharing framework that allows ISE to exchange contextual identity and policy information with DNA Center and other integrated systems. DNA-C relies heavily on PxGrid to retrieve user-session mappings, endpoint posture, and device telemetry from ISE. Without PxGrid enabled, the integration lacks the identity visibility needed for policy enforcement and segmentation.

Option F, Passive Identity Service, rounds out the trio of necessary services. This feature enables ISE to monitor and collect identity information by observing authentication logs and user login events without requiring explicit logins at every access point. DNA Center uses this data to maintain accurate identity-to-IP mappings, even across roaming users, which is critical for ensuring consistent policy application across the network.

Now, examining the incorrect choices:

• Option A (SXP Services), while useful for propagating Security Group Tags (SGTs) across TrustSec-enabled environments, is not a core requirement for integrating ISE with DNA Center. Its role is more relevant in specific segmentation or tagging scenarios.

• Option B (ServiceNow) is a third-party integration used for IT service management. Though helpful for automating incident response workflows, it’s unrelated to the core DNA Center integration process.

• Option D (Infoblox) involves DNS/DHCP/IPAM integration. While valuable in broader network management contexts, it does not contribute directly to the integration between ISE and DNA-C.

To conclude, the integration between Cisco ISE and Cisco DNA Center relies on Threat-Centric NAC, PxGrid, and Passive Identity Service to enable identity sharing, dynamic policy enforcement, and threat response—making C, E, and F the correct answers.

Question 7:

Which workflow within Cisco DNA Center is responsible for building the foundational structure of the network, including geographic locations and logical hierarchy?

A. Provision
B. Design
C. Policy
D. Assurance

Correct Answer: B

Explanation:

In Cisco DNA Center, setting up the network hierarchy is a crucial initial step that enables all subsequent operations like provisioning, policy application, and network analytics. This process is carried out through the Design workflow. The Design workflow provides the tools necessary to build an organized representation of the enterprise’s network infrastructure based on geographic and logical structure.

In the Design phase, network administrators define locations such as areas, buildings, and floors. This structured hierarchy mirrors the physical topology of the network and ensures clarity and precision in configuration. Once locations are established, they become the anchors for associating configurations like IP address pools, wireless SSIDs, device credentials, and access policies.

The key features provided by the Design workflow include:

• Defining Global Settings: You can configure network-wide settings such as DNS servers, NTP servers, and SNMP parameters.

• IP Address Pools: Administrators allocate IP ranges to different parts of the hierarchy, which ensures proper address management.

• Wireless and Site Profiles: Design enables assignment of wireless SSIDs and radio profiles specific to each location.

• Floor Maps and RF Planning: Visual maps help in placing wireless access points and planning radio frequency (RF) coverage, which is vital for Wi-Fi performance.

Let’s briefly address why the other options are not correct:

• A (Provision): This workflow comes after the Design phase. It is used for deploying configurations and images to devices that have already been logically assigned within the network hierarchy.

• C (Policy): Policy creation depends on the established hierarchy. It involves defining access control rules, segmentation policies, and application behavior. However, it cannot function correctly without the hierarchical structure already in place.

• D (Assurance): This workflow focuses on monitoring and provides visibility into network performance, client behavior, and security compliance. It does not handle the structural configuration of the network.

In summary, the Design workflow in Cisco DNA Center is the foundational step where administrators define how their network is laid out. Without this structured design, provisioning and policy workflows would lack the necessary context to operate correctly. Thus, the correct and most fundamental answer is B.

Question 8:

When onboarding a personal device in a Cisco ISE-enabled BYOD environment, which three components are typically automated as part of the onboarding workflow? (Choose three.)

A. Supplicant Provisioning
B. Device Registration
C. Certificate Enrollment
D. BioMetrics
E. LDAP Multi-Tenant Provisioning
F. Active Directory Group Membership

Correct Answers: A, B, C

Explanation:

Cisco Identity Services Engine (ISE) provides a secure and automated framework for onboarding BYOD (Bring Your Own Device) endpoints. BYOD poses unique security challenges, such as ensuring device authentication, enforcing access control, and maintaining network visibility—all without compromising user convenience.

ISE addresses these concerns through a multi-step automation process, typically involving Supplicant Provisioning, Device Registration, and Certificate Enrollment.

1. Supplicant Provisioning:
   This step configures the device’s network supplicant, which is the client software responsible for performing 802.1X authentication. Cisco ISE pushes configuration profiles to the user’s device that set up wireless or wired network parameters (such as SSID, security type, and credentials). This automation ensures that the device is properly configured for secure network communication without requiring manual setup by the user.

2. Device Registration:
   Once the device connects to the network, it undergoes registration, during which it is linked to a specific user identity in the ISE system. This association allows administrators to monitor and enforce policies tailored to individual users and their registered devices. It also supports lifecycle management, such as de-registration or blocking if a device is lost or non-compliant.

3. Certificate Enrollment:
   For stronger authentication and encryption, ISE issues a digital certificate to the user’s device. This certificate replaces less secure mechanisms like username/password and acts as a machine identity. ISE can either act as its own Certificate Authority (CA) or integrate with an external CA. The certificate is used in subsequent network authentications, improving both security and user experience.

Let’s evaluate the incorrect options:

• D (BioMetrics): Biometric authentication (e.g., fingerprint or facial recognition) is managed locally on the device, not through ISE. It’s not part of the network onboarding automation process.

• E (LDAP Multi-Tenant Provisioning): While ISE can interface with LDAP for user authentication, multi-tenancy configuration is an advanced feature unrelated to the standard BYOD onboarding steps.

• F (Active Directory Group Membership): This feature is used after onboarding, mainly to apply policies based on user roles. It supports access control decisions but is not directly involved in onboarding automation.

In conclusion, the BYOD automation flow in Cisco ISE focuses on securely onboarding personal devices through Supplicant Provisioning, Device Registration, and Certificate Enrollment. These three steps work together to provide seamless, secure access with centralized policy enforcement, making the correct answers A, B, and C.

Question 9:

Which three scenarios best represent the primary use cases of Cisco Identity Services Engine (ISE)? (Select three.)

A. Bring Your Own Device (BYOD) support
B. Network Assurance
C. General Monitoring
D. Security Event Management
E. Role-based Access Control
F. Dynamic Network Segmentation

Correct Answers: A, E, F

Explanation:

Cisco Identity Services Engine (ISE) is a centralized policy management and access control solution that provides identity-based network services. Its core capabilities revolve around identifying, classifying, and controlling who and what is allowed on the network. Three prominent use cases that define its value are BYOD enablement, access control, and network segmentation.

A. Bring Your Own Device (BYOD):
Cisco ISE plays a crucial role in enabling secure access for personal devices. Through built-in workflows and self-service portals, it allows users to register and onboard personal smartphones, laptops, or tablets. The platform supports profiling, endpoint compliance checks, and even certificate provisioning. This allows businesses to extend network access to personal devices without compromising security or compliance.

E. Access Control:
At its core, ISE serves as an identity-driven access policy engine. It determines access rights based on user identity, role, device type, location, and security posture. For example, an authenticated employee may be granted full access to internal resources, while a contractor or guest is limited to internet access. This precise, contextual control reduces risk and aligns with zero-trust security principles.

F. Segmentation:
Cisco ISE enhances network security by dynamically segmenting users and devices based on policies. Integration with Cisco TrustSec allows ISE to assign Security Group Tags (SGTs), enabling scalable micro-segmentation. This approach limits lateral movement across the network, ensuring sensitive departments or devices are logically isolated without requiring physical network redesign.

Now, let’s analyze the incorrect choices:

B. Network Assurance:
This is a feature of Cisco DNA Center, not ISE. Assurance deals with telemetry, health monitoring, and network analytics—functions outside ISE's access control domain.

C. General Monitoring:
While ISE provides visibility into users and endpoints, this is a supporting function, not a primary use case. It complements access control but is not considered a standalone capability.

D. Security Incident and Event Management (SIEM):
ISE can send logs to SIEM tools but is not a SIEM system itself. It lacks correlation and incident detection capabilities typical of dedicated SIEM platforms.

In summary, Cisco ISE’s defining roles lie in supporting secure BYOD access, implementing identity-based access control, and applying dynamic segmentation—all of which are essential to building a secure and manageable enterprise network.

Question 10:

Which three statements correctly describe features included within the Cisco SD-WAN license tiers? (Select three.)

A. The Pro license supports both control and data policy configurations
B. The Plus license includes split-tunneling capabilities
C. The Pro license enables unlimited network segmentation
D. The Plus license unlocks hub-and-spoke and partial mesh topologies
E. The Enterprise tier includes access to the vAnalytics platform
F. TCP optimization is not part of the Enterprise license features

Correct Answers: A, C, E

Explanation:

Cisco SD-WAN is licensed through a tiered model, enabling organizations to align their WAN capabilities with their operational needs. The licenses—commonly referred to as Essentials, Advantage (Plus), and Premier (Pro)—gradually increase in feature set. Among the most powerful capabilities reserved for the higher-tier licenses are advanced policies, segmentation, and analytics.

A. Control and Data Policies in Pro License:
Control policies dictate how routing information is exchanged, while data policies govern application traffic behavior (e.g., prioritization, steering). These policies are critical for optimizing application performance and enforcing security measures. The Pro (Premier) license supports both types, allowing administrators to define granular traffic rules and routing decisions across the SD-WAN fabric.

C. Unlimited Segmentation with Pro License:
Segmentation is vital for large enterprises needing isolation between teams, tenants, or departments. While lower license tiers provide basic segmentation, the Pro license removes these limits, supporting unlimited virtual routing instances or VPNs. This allows for scalable multi-tenancy and security zoning, which is crucial in regulated or distributed environments.

E. vAnalytics in Enterprise License:
vAnalytics provides deep visibility into application performance, bandwidth usage, and WAN health. It's a cloud-based analytics engine that helps organizations fine-tune their SD-WAN policies. Access to vAnalytics is granted with higher-tier licenses (Enterprise/Pro), giving IT teams the insights needed for proactive management and operational optimization.

Now for the incorrect options:

B. Split-tunneling in Plus License:
Split-tunneling is a baseline SD-WAN feature that’s available even with the Essentials license. It allows local breakout of internet-bound traffic directly from the branch, improving performance for SaaS and cloud applications.

D. Topologies in Plus License:
Hub-and-spoke and partial mesh are core topology options that are part of SD-WAN’s architectural design and not gated by licensing. They are standard across all tiers.

F. TCP Optimization Not in Enterprise License:
This is incorrect. TCP optimization features, including Forward Error Correction and WAN optimization, are indeed available in higher-tier licenses like Advantage and Premier. Claiming these are not supported at the Enterprise level misrepresents the feature set.

In summary, the correct statements highlight Cisco SD-WAN’s Pro license capabilities around advanced policy control and segmentation, and the vAnalytics inclusion for deeper performance insights.