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ADM-201 Practice Exam Questions and Answers

Salesforce Certified Platform Administrator (Plat-Admn-201)

Last Update 3 days ago
Total Questions : 253

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Question # 1

Sales reps miss key fields when filling out on opportunity record through the process. Reps need to

move forward Win unable to enter previous stage.

Which three options should the administrator use to address this need?

Choose Three answers

Options:

A.  

Enable guided selling.

B.  

Use Validation Rules.

C.  

Configure Opportunity Path.

D.  

Use Flow to mark fields required.

E.  

Mark fields required on the page layout.

Discussion 0
Question # 2

Cloud Kicks has a Customer success agent going on leave and needs to change ownership on multiple

cases.

Which two users are able to fulfill this request?

Choose 2 answers

Options:

A.  

A user with Read Permission on account.

B.  

A user with manager role above the agent.

C.  

A user with the System Administrator profile.

D.  

A user with the Manage Cases Permission

Discussion 0
Question # 3

DreamHouse Realty requires that house showings be scheduled within the current year to prevent too many future showings from stacking up.

How can they make sure Showing Date is only populated with a date this years?

Options:

A.  

Sync the users' Showing Calendar to Salesforce and filter it to only look at this year.

B.  

Create a report that shows any Showing Dates not scheduled in the current year to the updated.

C.  

Add Help Text so the user knows to only add a Showing Date within the current year.

D.  

Create a validation rule that ensures Showing Date contains a date within the current year.

Discussion 0
Question # 4

An administrator at Universal Containers needs a simple way to trigger an alert to the director of sales when opportunities reach an amount of $500,000.

What should the administrator configure to meet this requirement?

Options:

A.  

Set up Big Deal Alerts for the amount.

B.  

Enable Opportunity Update Reminders

C.  

Opportunity warning in Kanban View.

D.  

Key Deals component on the homepage

Discussion 0
Question # 5

Universal Containers (UC) would like to count the number of open cases associated with each

account and update the account with this value every Friday evening. UC has several hundred open

cases at any given time.

What should the administrator use to complete this request?

Options:

A.  

Use a record trigger flow.

B.  

Use a scheduled process builder.

C.  

Use a Roll-Up summary.

D.  

Use a scheduled flow

Discussion 0
Question # 6

Northern Trail Outfitters has the Case Object set to private. The support manager raised a concern the

reps have a boarder view of data than expected and can see all cases on their groups dashboards.

What could be Causing reps to have inappropriate access to data on dashboards?

Options:

A.  

Dashboard Filters

B.  

Dashboard Subscriptions

C.  

Dashboard’s running users

D.  

Public Dashboards.

Discussion 0
Question # 7

The support manager at Cloud Kicks wants to respond to customers as quickly as possible. They

have requested that the response include the top five troubleshooting tips that could help solve the

customer’s issue.

What should the administrator suggest to meet these requirement?

Options:

A.  

Auto-Response Rules

B.  

Email Alerts

C.  

Knowledge Articles

D.  

Assignment Rules

Discussion 0
Question # 8

An administrator has assigned a permission set group with the two-factor authentication for

User Interface Logins permissions and the two-factor authentication for API Logins permission to a group of users.

Which two prompts will happen when one of the users attempts to log in to Data Loader?

Choose 2 answers

Options:

A.  

Users need to connect an authenticator app to their Salesforce account.

B.  

Users need to get a security token from a trusted network using Reset My Security Token.

C.  

Users need to download and install an authenticator app on their mobile device.

D.  

Users need to enter a verification code from email or SMS, whichever has higher priority.

Discussion 0
Question # 9

AW Computing (AWC) occasionally works with independent contractors, who the company

stores as Contacts in Salesforce. Contractors often change agencies, and AWC wants to maintain the

historical accuracy of the record.

What should AWC use to track Contacts?

Options:

A.  

Use a partner community to track the Contacts.

B.  

Create a new Contact record for each agency.

C.  

Create a Junction object to track many-to-many relationship.

D.  

Enable Contacts to multiple Accounts.

Discussion 0
Question # 10

An administrator at Northern Trail Outfitters is creating a validation rule.

Which two functions should the administrator use when creating a validation rule?

Choose 2 answers

Options:

A.  

Formula return type

B.  

Error condition formula

C.  

Error message location

D.  

Rule active date

Discussion 0
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