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SAP C_TS462_1909 (SAP Certified Application Associate - SAP S/4HANA Sales 1909) exam dumps vce, practice test questions, study guide & video training course to study and pass quickly and easily. SAP C_TS462_1909 SAP Certified Application Associate - SAP S/4HANA Sales 1909 exam dumps & practice test questions and answers. You need avanset vce exam simulator in order to study the SAP C_TS462_1909 certification exam dumps & SAP C_TS462_1909 practice test questions in vce format.

An Introduction to the C_TS462_1909 Exam and S/4HANA Sales Fundamentals

The C_TS462_1909 Exam leads to the "SAP Certified Application Associate - SAP S/4HANA Sales 1909" certification. This exam is designed for individuals who want to prove their foundational skills and knowledge in the SAP S/4HANA Sales module. It is important to note that the "1909" designation refers to a specific on-premise version of SAP S/4HANA. While this version provides a strong foundation, newer releases and a cloud version of the software are now available. Nevertheless, the core processes and configuration principles tested in this exam remain highly relevant for any S/4HANA Sales professional.

Passing the C_TS462_1909 Exam signifies that a consultant has a comprehensive understanding of the Order to Cash business process in the S/4HANA environment. It validates their ability to assist with implementation projects under supervision, applying their knowledge of key configuration elements and master data. The exam covers a wide range of topics, from organizational structures and master data to the detailed customizing of sales documents, pricing, shipping, and billing. This certification is a valuable credential that demonstrates a strong grasp of these essential business functions within the SAP ecosystem.

The Evolution from SAP SD to S/4HANA Sales

To fully appreciate the content of the C_TS462_1909 Exam, one must understand the evolution from the classic SAP ERP Sales and Distribution (SD) module to the modern S/4HANA Sales line of business. While the core business processes remain the same, S/4HANA introduces significant technological advancements and simplifications. The most profound change is the underlying in-memory HANA database, which allows for real-time analytics and eliminates many of the data redundancies and aggregates that were necessary in the older system.

S/4HANA Sales simplifies the data model. For example, key status tables like VBUK and VBUP have been eliminated, with their data now integrated directly into the core transaction tables, leading to a leaner and faster system. Another major change is the introduction of the Business Partner concept as the single point of entry for customer and vendor master data. Additionally, the user experience has been completely redesigned with the introduction of SAP Fiori, providing a modern, role-based, and intuitive interface for sales professionals.

Core Concepts of the Order to Cash Process

The Order to Cash (OTC) process is the backbone of the S/4HANA Sales module and the entire C_TS462_1909 Exam. It represents the complete business cycle from the initial customer inquiry to the final receipt of payment. The process typically begins with pre-sales activities, such as creating inquiries and quotations for a customer. Once the customer decides to buy, a sales order is created in the system, which is the central document that captures all the details of the transaction.

Following the sales order creation, the system performs an availability check to ensure the requested products are in stock. The next major step is shipping, which involves creating a delivery document, picking the goods from the warehouse, packing them, and posting the goods issue. Finally, the billing stage involves creating an invoice for the customer based on the sales order or delivery. This invoice is then sent to the customer, and the process concludes when the customer's payment is received and posted in the financial system.

Configuring Sales and Distribution Organizational Structures

A fundamental prerequisite for any process in S/4HANA Sales is a correctly configured organizational structure. The C_TS462_1909 Exam will thoroughly test your knowledge of these structures and their assignments. The organizational structure is a hierarchy of units that represents the legal and business structure of the enterprise from a sales perspective. The highest-level sales unit is the Sales Organization. It is responsible for negotiating sales conditions with customers and is legally responsible for sales transactions.

Below the Sales Organization, you have the Distribution Channel, which represents the way in which products or services reach the customer (e.g., wholesale, retail, internet sales). The Division is used to group materials or services, representing a specific product line. These three units together form the Sales Area, which is the unique combination that is essential for processing any sales transaction. Understanding how to define these units is the first step in any S/4HANA Sales implementation.

Defining and Assigning the Sales Area

The Sales Area is a critical concept that you must master for the C_TS462_1909 Exam. As previously mentioned, it is a unique combination of a Sales Organization, a Distribution Channel, and a Division. This combination is essential because it is used to determine many of the control parameters for sales processing. For example, pricing can be defined differently for the same product depending on the sales area it is sold in (e.g., a wholesale price vs. a retail price).

After defining these individual organizational units, you must link them together. You assign Distribution Channels to Sales Organizations and Divisions to Sales Organizations. The valid combinations of these assignments are what create the usable sales areas in the system. Furthermore, the sales area is assigned to other organizational units to create the complete enterprise structure. For example, a sales area is used to link to the credit control area for managing customer credit limits.

The Role of the Plant and Shipping Point

While the sales area is responsible for the commercial aspects of a sale, the logistical aspects are handled by other organizational units, namely the Plant and the Shipping Point. These are key topics for the C_TS462_1909 Exam. The Plant is a location where goods are produced or stored and from where they are made available for delivery. In the sales process, a plant is assigned to a combination of a sales organization and distribution channel, making it a delivering plant for that sales channel.

The Shipping Point is a specific physical location within a plant from which goods are shipped. It is the lowest-level organizational unit in the logistics chain. The system uses the shipping point to determine key information for delivery scheduling and processing. The correct shipping point is determined in a sales order based on a combination of the delivering plant, the shipping conditions from the customer master, and the loading group from the material master.

Key Innovations and Simplifications in S/4HANA Sales

The C_TS462_1909 Exam is not just about classic SD configuration; it specifically tests your knowledge of the innovations introduced with S/4HANA. One of the most important simplifications is the new output management system based on the Business Rule Framework plus (BRF+). This modern framework replaces the older condition-based technique for determining how documents like order confirmations and invoices are sent to customers, offering greater flexibility and a clearer, web-based configuration interface.

Another key innovation is in the area of availability checking, now referred to as Advanced Available-to-Promise (aATP). While the 1909 exam focuses on the classic availability check, awareness of aATP is important. It leverages the power of the HANA database to perform more sophisticated and real-time availability checks, including new scenarios like Product Allocation (PAL) and Backorder Processing (BOP). Finally, the integration of embedded analytics allows users to access real-time operational reports and dashboards directly within their Fiori transactional apps.

Introduction to the SAP Fiori Launchpad

The user experience in S/4HANA is radically different from the old SAP GUI. This new experience is delivered through the SAP Fiori Launchpad, and a basic understanding of its concepts is required for the C_TS462_1909 Exam. The Fiori Launchpad is a web-based, role-based entry point that provides users with access to all the apps they need to perform their jobs. Instead of navigating complex menu trees with transaction codes, users are presented with a set of tiles, each representing a specific app or task.

There are different types of Fiori apps. Transactional apps are used to perform specific tasks like creating a sales order. Analytical apps provide real-time insights into business data through charts and dashboards. Fact Sheet apps provide a 360-degree view of a key business object, like a customer or a product. This new user experience is designed to be more intuitive, responsive, and can be used on any device, including desktops, tablets, and smartphones.

Navigating the Official C_TS462_1909 Exam Topics

To ensure a focused and efficient study plan for the C_TS462_1909 Exam, it is essential to use the official SAP exam topic areas as your guide. These topic areas, provided by SAP, break down the exam content and assign a percentage weighting to each section. This allows you to prioritize your study time on the most heavily tested areas. Typically, the largest sections of the exam are dedicated to the core processes.

These core areas include Sales Document Customizing, Pricing and Condition Technique, and Billing Process and Customizing. Other significant sections cover Master Data (like the Business Partner and Material Master), Basic Functions (like output and text determination), and Shipping Process and Customizing. Smaller sections will cover organizational structures and cross-functional topics. By aligning your study efforts with these official weightings, you can systematically build the knowledge required to confidently approach and pass the C_TS462_1909 Exam.

The Business Partner (BP) Approach for Customers

One of the most significant changes in S/4HANA Sales, and a critical topic for the C_TS462_1909 Exam, is the mandatory adoption of the Business Partner (BP) model. In the older SAP ERP system, customer and vendor master data were created and managed through separate transactions. In S/4HANA, the Business Partner is the single point of entry for creating, editing, and displaying master data for all business partners, including customers, vendors, and contacts.

When you create a Business Partner, you first create the general data, such as the name and address, which is shared across all roles. Then, you extend the BP to specific roles. For a sales customer, you would extend the BP to a customer role. This populates the sales-area-specific data that is needed for order processing. This unified approach eliminates data redundancy and provides a holistic view of a business entity's relationship with your company, whether they are a customer, a vendor, or both.

Configuring BP Roles and Groupings

To implement the Business Partner model, you must understand the key configuration concepts of BP Roles and Groupings. This knowledge is essential for the C_TS462_1909 Exam. A BP Role defines the business function a partner performs. For sales, the key roles are FLCU00 (for financial accounting data) and FLCU01 (for sales and distribution data). When you extend a BP to these roles, the system makes the relevant screens and fields available for data entry, such as sales area data and company code data.

The BP Grouping determines the number range from which the Business Partner number is assigned. You can configure different groupings for different types of partners (e.g., domestic customers, international customers). The grouping can be set for either internal number assignment, where the system assigns the next available number, or external number assignment, where the user can enter their own number. The configuration of these elements is a fundamental step in setting up customer master data in S/4HANA.

The Material Master: Sales-Specific Views

The Material Master is the central source of information for all materials and services that a company produces, procures, and sells. For the C_TS462_1909 Exam, you must have a deep understanding of the sales-specific views of the material master record. While the material master contains data for many different departments (e.g., purchasing, production, accounting), the sales views contain the data that is essential for the Order to Cash process.

There are two primary sales views. The "Sales: Sales Org. Data 1" view contains information that is specific to a sales organization and distribution channel, such as the delivering plant and tax classifications. The "Sales: Sales Org. Data 2" view contains data related to product grouping. The "Sales: General/Plant" view contains information that is specific to the delivering plant, such as the availability check group and the loading group, which are critical for shipping and delivery processing.

Understanding Common Division and General Plant Data

Within the material master, there are settings that can simplify data maintenance, and these are relevant concepts for the C_TS462_1909 Exam. One such concept is the common division. Sometimes, a material has the same sales characteristics across all divisions within a sales organization. Instead of creating and maintaining the sales views for every single division, you can create the data for a common division. Then, when you process a sales order in a different division, the system will automatically refer to the data maintained for the common division.

Similarly, the "Sales: General/Plant" view contains data that is valid for a material across all sales organizations and distribution channels for a specific plant. This view holds crucial information for logistics, such as the loading group (which influences shipping point determination) and transportation group. Maintaining this data at the plant level avoids redundant data entry and ensures consistency in logistical processing for that material, regardless of the sales channel through which it is sold.

The Customer-Material Information Record

The Customer-Material Information Record (CMIR) is a specific master data object that allows you to maintain data that is unique to a combination of one specific customer and one specific material. Understanding its use cases is important for the C_TS462_1909 Exam. The CMIR provides a way to store customer-specific details that will automatically be used when that customer orders that particular material.

One of the most common uses of the CMIR is to store the customer's own material number. When you create a sales order, the customer can provide their material number, and the system will use the CMIR to automatically find your internal material number. You can also maintain customer-specific data for delivery, such as a default delivering plant or specific delivery tolerances. This master record helps to streamline the order entry process and reduce errors by accommodating the customer's specific requirements.

Introduction to Condition Master Data for Pricing

Pricing in S/4HANA is determined using the condition technique, which relies heavily on condition master data. This is one of the most complex and important topics in the C_TS462_1909 Exam. Condition master data is the set of records that the system uses to find the correct prices, discounts, and surcharges for a sales transaction. Instead of storing a fixed price in the material master, you create condition records for different pricing elements.

For example, you can create a condition record for a material price, another for a customer-specific discount, and another for a freight charge. Each condition record is created for a specific combination of keys. For instance, a price could be maintained for a combination of "Sales Organization and Material," while a discount could be maintained for a "Customer and Material Group." The system then uses these records during sales order processing to automatically calculate the final net price for the customer.

Output Master Data Configuration

Output determination is the process by which the system determines what business documents (outputs), such as an order confirmation or an invoice, should be generated and how they should be sent to the business partner. The new output management in S/4HANA relies on master data settings, which you should be familiar with for the C_TS462_1909 Exam. The configuration is now largely managed through the BRF+ framework, but it still relies on master data maintained for the business partner.

Within the Business Partner master record, you can maintain output-relevant parameters, such as the preferred communication method (e.g., Email, Print) and the specific email address or printer to be used. The system can then use this master data in its determination logic to automatically send the invoice as a PDF to the customer's billing email address. This master data-driven approach simplifies the configuration and makes it easier to manage customer-specific output requirements.

Other Key Master Data Objects in Sales

While the Business Partner, Material Master, and Condition Master are the "big three," there are other master data objects that play a role in the sales process and are relevant for the C_TS462_1909 Exam. For example, the Output Master Data, as discussed, is crucial for document communication. Another is the Text Master, which allows you to create standard text blocks that can be automatically included in sales documents or on printed forms, ensuring consistent communication with customers.

Furthermore, there are master data objects for more advanced functions. For example, in material determination, you can create master data that allows the system to automatically substitute one material for another in a sales order. In listing and exclusion, you can create master data to control which materials a specific customer is allowed to buy or is prevented from buying. A broad understanding of these different master data types is essential for a complete knowledge of S/4HANA Sales.

The Sales Document Structure: Header, Item, Schedule Line

Every sales document in S/4HANA, from an inquiry to a sales order, shares a common three-tiered structure. A deep understanding of this structure is fundamental for the C_TS462_1909 Exam. The highest level is the Header. The header contains information that is valid for the entire document, such as the customer number, the document date, and the overall payment terms. All data at the header level applies to all the items within the document.

The next level is the Item. A sales document can have multiple items, with each item representing a specific material or service being sold. The item level contains information specific to that material, such as the quantity ordered, the material number, and the price per unit. The lowest level is the Schedule Line. Each item can have one or more schedule lines. The schedule line contains all the information related to the delivery of that item, such as the delivery date and the confirmed quantity.

Configuring Sales Document Types

The Sales Document Type is the primary configuration object that controls the behavior of a sales document. It is a key customizing topic for the C_TS462_1909 Exam. The sales document type is a two-character code (e.g., 'OR' for a standard order, 'QT' for a quotation) that you specify when you create a new sales document. This code controls a vast number of settings for the document.

For example, the sales document type determines the number range for the document, whether the document is an order or a pre-sales document, and which screens and fields are displayed to the user. It also controls whether the system performs a delivery or billing block by default, and it is a key factor in determining the overall sales process flow. SAP provides many standard sales document types, but in a real project, you will almost always copy these to create custom document types to meet specific business requirements.

The Function and Customizing of Item Categories

While the sales document type controls the header, the Item Category controls the behavior of the individual line items within the document. Mastering the concept of item categories is essential for success on the C_TS462_1909 Exam. The item category determines how an item functions in the sales process. For example, it controls whether an item is relevant for pricing, whether it is relevant for delivery, and whether it is relevant for billing.

A standard sales item (item category 'TAN') will be relevant for all of these. In contrast, a free-of-charge item ('TANN') will not be relevant for billing, and a text item ('TATX') will not be relevant for pricing or delivery. The system determines the appropriate item category for a line item automatically based on a combination of the sales document type and the material's item category group. This automatic determination is a crucial piece of customizing that you must understand.

Controlling Procurement and Delivery with Schedule Line Categories

The Schedule Line Category provides the lowest level of control within a sales document, and its function is a key topic for the C_TS462_1909 Exam. As its name suggests, it controls the schedule lines. Its primary purpose is to determine whether a schedule line is relevant for delivery and whether it triggers inventory management movements. It also controls whether the schedule line triggers procurement, such as creating a purchase requisition for a third-party or individual purchase order scenario.

For a standard item, the schedule line category ('CP') will confirm the quantity, make it relevant for delivery, and pass the requirements to materials planning. For a third-party order item, the schedule line category ('CS') will not confirm a quantity from your stock but will instead trigger the creation of a purchase requisition. Like the item category, the schedule line category is determined automatically by the system based on the item category and the material's MRP type.

Understanding the Flow with Copy Control

In the Order to Cash process, you frequently create one document with reference to another. For example, you create a sales order from a quotation, a delivery from a sales order, and an invoice from a delivery. The rules that govern how data is transferred from the source document to the target document are defined in Copy Control. This is a complex but vital area of customizing that you must understand for the C_TS462_1909 Exam.

Copy control is configured at three levels: header, item, and schedule line. At each level, you can define routines and settings that control whether data is copied, how it is copied, and whether any new calculations should be performed in the target document. For example, when copying from a quotation to a sales order, copy control will transfer the customer and material data and can also be configured to redetermine the pricing in the sales order. Proper copy control configuration is what ensures a seamless and consistent flow through the entire OTC process.

Processing Sales Orders from Inquiry to Quotation

The sales process often begins with pre-sales activities, which are supported by specific document types. The flow from these pre-sales documents to a final sales order is a practical process you should be familiar with for the C_TS462_1909 Exam. An Inquiry is a customer's request for information about products or services. It is a non-binding document that records the customer's interest. It has no impact on inventory or pricing commitments.

Based on an inquiry, you can create a Quotation. A quotation is a legally binding offer to a customer to provide specific products or services at a defined price and within a specific timeframe. The quotation has a validity period, and once it is sent to the customer, they can either accept or reject it. If the customer accepts the quotation, you can then create a sales order by referencing the quotation. Using copy control, all the relevant data from the quotation, including the customer, materials, quantities, and prices, will be automatically copied into the new sales order.

Special Sales Document Types

Beyond the standard order process, S/4HANA Sales supports a variety of special business processes, each with its own sales document types. The C_TS462_1909 Exam will expect you to be aware of some of these common scenarios. For example, a Rush Order is used when a customer needs an immediate delivery. In this process, the delivery is created automatically in the background as soon as the sales order is saved.

A Cash Sale is a process where the customer picks up and pays for the goods at the same time. In this case, the system prints an invoice immediately from the sales order, and the delivery is created automatically. Another common scenario is the consignment process, which involves sending goods to a customer's location where they remain your property until they are sold to a third party. Each of these special processes uses its own unique combination of sales document types, item categories, and schedule line categories to control its behavior.

Incompletion Logs and Status Profiles

To ensure data quality and process control, S/4HANA Sales provides features like the incompletion log and status profiles. These are important customizing topics for the C_TS462_1909 Exam. The Incompletion Log is a set of rules that you can configure to check whether a sales document is missing essential information before it can be saved or processed further. For example, you can configure the incompletion log to prevent a sales order from being saved if the customer's purchase order number is missing.

Status Profiles allow you to define a sequence of user statuses that a sales document or item must go through. This provides a more granular level of control over the document's lifecycle. For example, you could create a status profile for a sales order that requires it to go through an "Awaiting Approval" status before it can be released for delivery. This provides a simple workflow capability directly within the sales document itself.

The Condition Technique in S/4HANA Pricing

Pricing is one of the most complex and powerful functionalities within S/4HANA Sales, and it is a major topic in the C_TS462_1909 Exam. The entire process is based on the Condition Technique. This is a highly flexible and structured method that the system uses to automatically determine the correct prices, discounts, surcharges, and taxes for any given sales transaction. The condition technique allows you to define pricing based on a wide variety of factors, such as the customer, the product, the sales area, and the date.

The core idea is that instead of a single, fixed price, the final price is the result of a calculation involving multiple pricing elements, known as condition types. The system searches for valid records for these condition types based on the data in the sales document. This technique provides immense flexibility to model even the most complex pricing strategies, from simple material prices to intricate promotional discounts and customer-specific rebates.

Configuring Pricing Procedures

The central object that controls how the condition technique works for a sales document is the Pricing Procedure. A deep understanding of how to configure a pricing procedure is essential for the C_TS462_1909 Exam. A pricing procedure is an ordered sequence of condition types. It acts as a calculation schema, defining the steps that the system will follow to arrive at the final net value for a line item.

Each step in the procedure represents a specific condition type, like a base price, a discount, or a tax. The procedure defines the order in which these are processed and specifies how they interact with each other. For example, it defines which subtotal a specific percentage discount should be calculated from. The system automatically determines the correct pricing procedure to use for a sales document based on a combination of the sales area, the document type, and the customer.

The Role of Condition Types, Tables, and Access Sequences

To build a pricing procedure, you must understand its building blocks, which are central to the C_TS462_1909 Exam. A Condition Type represents a specific pricing element, such as a material price (e.g., PR00), a customer discount (e.g., K007), or freight (e.g., KF00). For each condition type, the system needs to know where to find the corresponding value. This is defined by an Access Sequence.

An Access Sequence is a search strategy that tells the system where to look for a valid condition record. The access sequence contains a series of steps, with each step pointing to a specific Condition Table. A condition table defines the combination of fields (the key) that a condition record is based on. For example, one access step might search a table with the key "Customer and Material," while the next step searches a more general table with the key "Material." This allows for a flexible search, from the most specific to the most general price.

The Shipping Process: From Delivery Creation to Goods Issue

Once a sales order is created and the goods are ready to be shipped, the shipping process begins. This logistics process is a core component of the Order to Cash cycle and a key topic for the C_TS462_1909 Exam. The central document in this process is the Outbound Delivery. The delivery document is created with reference to a sales order and contains all the necessary information for shipping, such as the ship-to party, the materials, the quantities, and the delivery dates.

After the delivery is created, the warehouse activities can begin. This includes Picking, which is the process of physically taking the goods from their storage location in the warehouse. Next is Packing, where the goods are packed into suitable shipping containers. The final and most critical step is to post the Goods Issue. This is the transaction that signifies that the goods have legally left your premises. It reduces your inventory, posts the cost of goods sold to accounting, and updates the status of the sales order and delivery.

Configuring Delivery Document Types and Item Categories

Similar to sales documents, the behavior of the outbound delivery is controlled by a Delivery Document Type and a Delivery Item Category. Understanding how to customize these is a requirement for the C_TS462_1909 Exam. The Delivery Document Type (e.g., 'LF' for a standard outbound delivery) controls the header-level information and overall processing of the delivery. It determines the number range, the screen layout, and the route determination rules, among other things.

The Delivery Item Category (e.g., 'TAN' for a standard item) controls the processing of the individual line items within the delivery. It determines whether an item is relevant for picking and how inventory management is handled. The delivery item category is typically copied from the sales order item category, but this can be changed through configuration. This two-level control structure provides the flexibility to handle a wide variety of different shipping scenarios.

Shipping Point and Route Determination

Two critical automatic functions in the shipping process are shipping point determination and route determination. The C_TS462_1909 Exam will expect you to know how these are configured. Shipping Point Determination is the process by which the system automatically finds the correct shipping point for a sales order item. As mentioned earlier, this determination is based on a combination of the delivering plant, the shipping conditions (from the customer master), and the loading group (from the material master).

Route Determination is the process by which the system finds the transportation route for a delivery. The route defines the path the goods will take and the transit time required. The system determines the route based on several factors, including the departure country and zone of the shipping point, the destination country and zone of the ship-to party, the shipping conditions, and the transportation group from the material master. An accurately determined route is essential for correct delivery scheduling.

The Billing Process and Integration with Finance

The final major step in the Order to Cash process is Billing. This is the point where you create an invoice for the customer and recognize the revenue. A thorough understanding of the billing process and its tight integration with Financial Accounting (FI) is a core requirement for the C_TS462_1909 Exam. The Billing Document (e.g., an invoice, a credit memo, or a debit memo) is the central document in this process.

A billing document is typically created with reference to a sales order or a delivery. When you create the billing document, the system copies the relevant data, such as the payer, the materials, and the prices. The most important action that happens when you save a billing document is the automatic creation of a corresponding accounting document in the FI module. This single transaction debits the customer's accounts receivable and credits the revenue accounts, ensuring that the sales and financial records are always synchronized.

Customizing Billing Document Types

Just like sales and delivery documents, the behavior of a billing document is controlled by its Billing Document Type. The C_TS462_1909 Exam will test your knowledge of this key customizing object. The billing document type (e.g., 'F2' for a standard invoice, 'G2' for a credit memo) controls many aspects of the billing process. It determines the number range for the invoice, whether the invoice is for a sale or a credit, and which pricing procedure should be used.

Crucially, the billing document type also controls how the document posts to accounting. It is linked to a specific accounting document type, which determines the type of journal entry that will be created in the general ledger. The billing document type also has a cancellation document type assigned to it, which specifies the type of document to be used if the invoice needs to be canceled. Proper configuration of the billing document type is essential for ensuring correct financial posting and process control.

Revenue Account Determination

One of the most critical integration points between Sales and Finance is Revenue Account Determination. This is the process by which the system automatically determines the correct general ledger (G/L) revenue accounts to post to when a billing document is created. A solid understanding of this configuration is required for the C_TS462_1909 Exam. You cannot manually enter a G/L account on an invoice; it must be determined automatically.

This automatic determination is also based on the condition technique, similar to pricing. The system uses an access sequence to search for a valid G/L account based on different combinations of fields. These fields can include the application (Sales), the chart of accounts, the sales organization, the customer's account assignment group, the material's account assignment group, and the account key from the pricing procedure. This flexible configuration ensures that revenue is always posted to the correct accounts based on the specific business transaction.

Managing the Availability Check (ATP)

The Availability Check, or Available-to-Promise (ATP), is a critical function that runs during sales order processing to determine if the requested material can be delivered on the date the customer wants it. Understanding how this check is configured and how it works is a key topic for the C_TS462_1909 Exam. The availability check is dynamic and takes into account both stock on hand and future expected inbound and outbound movements of the material.

The scope of the check is controlled by the Checking Group in the material master and the Checking Rule, which is determined by the transaction. These settings determine which supply elements (e.g., current stock, planned production orders) and which demand elements (e.g., existing sales orders, reservations) are included in the calculation. Based on this check, the system can confirm the quantity for the customer's requested delivery date or propose a new delivery schedule if the full quantity is not available.

Material Determination, Listing, and Exclusion

S/4HANA Sales provides several functions to control which materials can be sold to which customers. These functions—material determination, listing, and exclusion—are important cross-functional topics for the C_TS462_1909 Exam. Material Determination is a function that allows the system to automatically substitute one material for another during sales order entry. This is useful for product promotions or for automatically switching to a new product version when an old one is discontinued.

Material Listing and Exclusion provide a more direct form of control. A Material Listing is a "white list." You can create a list of materials that a specific customer is allowed to purchase. If the customer tries to order a material that is not on their list, the system will block the order. Conversely, a Material Exclusion is a "black list." You can create a list of materials that a specific customer is forbidden from purchasing. These functions are also configured using the condition technique.

Conclusion

As discussed previously, output determination is the process of generating and transmitting business documents to partners. The new output management in S/4HANA is a key innovation, and its basic principles are a required topic for the C_TS462_1909 Exam. While the classic condition technique is still available for backward compatibility, the recommended approach in 1909 is the new framework based on the Business Rule Framework plus (BRF+).

This new approach provides a clearer and more flexible way to define the rules for output. You can define rules to determine the output type (e.g., order confirmation), the recipient, the communication channel (e.g., print, email), and the form template to be used. These rules are configured in a web-based interface and can be based on any data from the sales document. This allows for very granular control over how you communicate with your customers for each specific business transaction.

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