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Education-Cloud-Consultant Practice Exam Questions and Answers

Salesforce Certified Education Cloud Consultant (ED-Con-101)

Last Update 4 days ago
Total Questions : 214

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Question # 1

The director of retention wants to use Advisor Link to track early alerts, help students schedule appointments with their advisers, and create programplans.

Which two options are required to use Advisor Link?

Choose 2 answers.

Options:

A.  

Person Accounts

B.  

Customer Community Plus

C.  

Lightning Scheduler

D.  

Education Data Architecture

Discussion 0
Question # 2

The director of advising wants to better understand why students are meeting with their advisors.

Which Advisor Link Feature should the consultant include in a report?

Options:

A.  

Success Plan Type

B.  

Alert Reason

C.  

Appointment Topic

D.  

Case Status

Discussion 0
Question # 3

The Alumni Association is interested in using Education Cloud to support its operations. The Associationtracks what engages alumni and their hobbies.

Which Education Cloud feature should the consultant recommend?

Options:

A.  

Interest Tags

B.  

Relationships

C.  

Activity Timeline

Discussion 0
Question # 4

An institution wants to consolidate efforts to track online engagement for its annual Giving Day on Facebook, Twitter, and Instagram.

Which solution meets this requirement?

Options:

A.  

Campaign Influence

B.  

Salesforce Inbox

C.  

Marketing Cloud

Discussion 0
Question # 5

A help desk at a large university wants to track and measure average resolution times and escalations associated with student requests for password resets.

Which solution should a consultant recommend?

Options:

A.  

Salesforce Identity

B.  

Digital Engagement

C.  

Einstein Next Best Action

D.  

Service Cloud

Discussion 0
Question # 6

Alumni Relations is using Salesforce with the Education Data Architecture (EDA). The department is holding an event that features a faculty member as the guest speaker. The events manager wants a report of all alumni who took a course from that faculty member.

How should the consultant create this report?

Options:

A.  

Create a custom Report Type with Courses, Course Offerings, and Course Connections.

B.  

Use the Course Connections with Contact's Academic Program Report Type.

C.  

Add a Course Connections cross filter to the Program Enrollments with Contact report.

Discussion 0
Question # 7

A consultant is enabling Course Connections for the first time in the Education Data Architecture.

What should the consultant do first?

Options:

A.  

Run Course Connections Backfill.

B.  

Set up Course Offering Schedule.

C.  

Disable Course Enrollments.

D.  

Set Record Types for Course Connections.

Discussion 0
Question # 8

A Recruitment department wants to centralize its recruitment efforts and application operations, and engage with students through social channels like WhatsApp.

Which solution should theconsultant recommend?

Options:

A.  

Slack

B.  

Admissions Connect

C.  

Student Success Bots

Discussion 0
Question # 9

A university has hired a consultant to advise on its technology and data strategy.

Which tool should the consultant leverage?

Options:

A.  

Data Maturity Model

B.  

Program ManagementModule

C.  

Insights Platform Data Integrity

Discussion 0
Question # 10

An Admissons office isinterested in evaluating historical trends of its applicants to get greater insights on its applications yield and melt.

What should the consultant advise?

Options:

A.  

Leverage the existing sample reports.

B.  

Use the Admissions Connect Tableau Accelerator.

C.  

Create a custom report type.

Discussion 0
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