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Two Ways to Mastery: Learn with the PDF, Validate with the GCX-GCD Simulator. Know You're Ready and Pass with 100% Confidence. Your Complete Genesys Cloud CX Success Package: Study Anywhere, Test Anywhere.
Genesys Cloud CX: Developer Certification
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Genesys GCX-GCD Questions and Answers
Your contact center wants to track the outcome of calls and chats.
What can be configured within Genesys Cloud CX to provide this functionality?
Genesys provides a set of developer tools to test and fine-tune your requests to access Genesys Cloud CX APIs.
Select all the developer tools in the following list. (Choose three.)
Where do you add the list of IP or CIDR addresses which are allowed or denied access to an External or Phone Trunk?
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The GCX-GCD certification is designed for developers who want to prove their skills in building integrations, customizations, and applications on the Genesys Cloud CX platform. It validates your technical knowledge of APIs, SDKs, and cloud architecture.
This exam is perfect for developers, software engineers, and system integrators who work with Genesys Cloud CX and want to showcase their ability to develop and maintain custom applications and integrations.
The exam includes topics such as:
There are no formal prerequisites, but it’s highly recommended to have hands-on experience with Genesys Cloud CX APIs, SDKs, and development environments before attempting the exam.
No worries! If you don’t pass, you can retake the exam after a 14-day waiting period. Genesys allows multiple attempts, but retakes require a new registration and payment.
Unlike general certifications like GCX-CC (for Contact Center professionals), GCX-GCD focuses specifically on development and customization, making it more suitable for technical professionals.
The exam features scenario-based multiple-choice questions that test your ability to apply knowledge to real-world situations, rather than just memorizing facts.
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TESTED 01 Dec 2025
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