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ITIL4-DPI Dumps - ITIL 4 Strategist: Direct, Plan and Improve (DPI) Practice Exam Questions

ITIL ITIL4-DPI - ITIL 4 Strategist Practice Exam

  • Certification Provider:ITIL
  • Exam Code:ITIL4-DPI
  • Exam Name:ITIL 4 Strategist: Direct, Plan and Improve (DPI) Exam
  • Total Questions:40 Questions and Answers
  • Updated on:Aug 29, 2025
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ITIL ITIL4-DPI This Week Result

ITIL4-DPI Question and Answers

Question # 1

A company has a new, global line of business that has changed how the IT department supports the systems. Recognizing the need for two-way communication for the required changes, IT managers need better ways of obtaining feedback.

Which describes the BEST approach for establishing effective feedback channels?

Options:

A.  

Research how individual teams communicate internally and use the most popular collaboration tools to collect feedback

B.  

Establish office hours where staff are encouraged to visit without appointments and discuss their concerns

C.  

Initiate a project to select and implement a collaboration tool to facilitate two-way communication with staff

D.  

Publish a printed weekly newsletter that clearly and consistently communicates change

Discussion 0
Question # 2

Which concept or activity involves reviewing data to identify what is working well and what needs to be done differently?

Options:

A.  

Direction

B.  

Planning

C.  

Improvement

D.  

Vision

Discussion 0
Question # 3

The IT organization of a large company has an existing improvement programme. Individual IT divisions have fully embraced continual improvement. The business has seen areas of improved performance, but the improvements do not last long.

Which action BEST maintains long-term improvement?

Options:

A.  

Starting all improvement efforts with a clear understanding of the current and desired future state

B.  

Developing a business case for continual improvement and asking for support from senior management

C.  

Establishing a strong governance capability to help build a culture of continual improvement

D.  

Developing a value stream map for the continual improvement effort to better understand how it is working

Discussion 0

PDF vs Software Version

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ITIL4-DPI FAQs

It focuses on directing, planning, and improving IT service management practices at a strategic level.

IT professionals in managerial or leadership roles looking to enhance strategic service management skills.

It’s moderately challenging, requiring understanding of ITIL principles and practical application in real scenarios.

It covers governance, risk management, continual improvement, change management, and strategic planning.

The exam duration is 90 minutes, with scenario-based and multiple-choice questions.

Yes, candidates must have completed ITIL 4 Managing Professional modules or ITIL 4 Foundation.

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