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PMI-PMOCP Practice Exam Questions and Answers

PMI Project Management Office Certified Professional

Last Update 3 days ago
Total Questions : 120

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Question # 1

A PMO professional received feedback from the project managers indicating that the project management software is not user friendly and fails to support their work. Which action should the PMO professional take to address this concern?

Options:

A.  

Identify appropriate software training for the project managers.

B.  

Meet with the software developers to address the software complaints.

C.  

Schedule feedback meetings with the project managers to discuss the complaints.

D.  

Escalate the issue to the project sponsor to reinforce compliance.

Discussion 0
Question # 2

Over the past 5 years, the enterprise PMO (EPMO) has grown and consistently exceeds expectations. It receives excellent customer feedback, with customers regularly sharing their successes across the organization, increasing the PMO's influence. The CEO has tasked the PMO professional with advancing the organization's digital transformation in project management to the next level.

How should the PMO professional elevate the digital transformation culture in project management?

Options:

A.  

Identify the most engaged PMO customers and invite them to experiment with new digital initiatives.

B.  

Conduct a benchmark analysis to identify emerging digital technologies.

C.  

Analyze the needs of different PMO customers to understand which digital solutions could be required.

D.  

Prepare a roadmap of new digital initiatives to be implemented in the upcoming years.

Discussion 0
Question # 3

A PMO professional is asked to propose a way to optimize project resource utilization in a newly acquired business unit.

Which action should the PMO professional take to accomplish this task?

Options:

A.  

Request additional resource allocations from the PMO so it can handle the new business unit.

B.  

Provide training on avoiding multitasking and other productivity enhancements to optimize throughput.

C.  

Perform quarterly capacity planning sessions to balance the resource allocation in a timely manner.

D.  

Review the project utilization targets for the individual contributor roles.

Discussion 0
Question # 4

A PMO has been thriving within the organization for the past 3 years. A new PMO professional has been appointed to lead the PMO and is expected to sustain its success.

What should the PMO professional do first?

Options:

A.  

Analyze the performance metrics of current services and the value generated by the PMO.

B.  

Collect expectations of PMO customers and make necessary PMO services adjustments.

C.  

Keep the current PMO services and improve their maturity when applicable.

D.  

Realign the current PMO services to the organizational strategy and goals.

Discussion 0
Question # 5

After which event should a PMO professional expect the PMO mandate to be reviewed?

Options:

A.  

When the PMO expands its scope to include new services

B.  

When the PMO maturity score increases

C.  

When the PMO delivers value that exceeds customer expectations

D.  

When new qualifications are gained by PMO team members

Discussion 0
Question # 6

A PMO professional has been assigned to create a skills matrix to ensure effective PMO resource allocation.

What action should the PMO professional take to complete this task?

Options:

A.  

Consult the latest industry practices and benchmarking reports to guide the skills matrix development.

B.  

Collaborate with the PMO team to gather input to develop the skills matrix based on their insights.

C.  

Map PMO team members' skills and abilities against the established competency framework.

D.  

Discuss with talent recruiters and industry experts to shape the skills matrix through their recommendations.

Discussion 0
Question # 7

A PMO is ready to deploy new services that address the current, confirmed needs of the organization.

What is the first thing the PMO professional should do to ensure optimal implementation of the PMO services to meet customer expectations?

Options:

A.  

Tailor educational activities with key customers based on their requests.

B.  

Define a step-by-step approach to deploy the new PMO services.

C.  

Create and distribute detailed user guides and other educational information.

D.  

Educate all customers on the PMO services available.

Discussion 0
Question # 8

A PMO professional receives feedback from project managers indicating that they are not able to secure the necessary project delivery teams in a timely manner.

How should the PMO professional address this issue to improve resource management across projects?

Options:

A.  

Develop a centralized resource management system that provides visibility into resource availability and allocation.

B.  

Delegate resource management responsibilities to individual project managers to maintain autonomy.

C.  

Implement a strict resource allocation policy to ensure equitable distribution of resources among projects.

D.  

Hire additional project managers to meet the demands of all projects simultaneously.

Discussion 0
Question # 9

A newly hired PMO professional is lacking information about the performance of one of the portfolios. The PMO professional has been tasked with ensuring effective performance monitoring and reporting processes.

What strategy should the PMO professional employ to achieve this goal?

Options:

A.  

Delegate the responsibility of performance monitoring and reporting to project managers, allowing them to develop their own monitoring systems and report directly to stakeholders.

B.  

Reduce the frequency of performance reporting to stakeholders to minimize distractions and focus on project execution, relying on periodic updates to convey project status.

C.  

Avoid implementing any changes to the current performance monitoring and reporting processes to maintain consistency and prevent disruptions to ongoing projects.

D.  

Implement key performance indicators (KPIs) aligned with project objectives to measure progress and performance and conduct regular performance reviews.

Discussion 0
Question # 10

A software company hired a PMO professional to establish a new PMO to oversee the performance of its projects and create the required processes. The new PMO professional immediately conducted project management training sessions for all project managers, developed project templates, and regularly conducted project audits. After the PMO had been in service for a year, senior management decided to shut down the PMO due to lack of value generation.

What should the PMO professional have done differently to ensure that the PMO generated the desired value?

Options:

A.  

Reduce the costs of the PMO in the first year and increase it gradually year over year.

B.  

Conduct the required training on a smaller scale first before delivering the training to all project managers.

C.  

Change the frequency of project audits in order to reduce the PMO operating costs.

D.  

Validate and align with senior management's expectations at the beginning of the PMO setup.

Discussion 0
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