CPHQ Practice Exam Questions and Answers

The most important initial step in preparing for an accreditation survey is

Following a procedure, a patient is returned to the operating room for removal of a sponge. If no incident report is completed, which of the following will most reliably identify the occurrence?

The most effective method of communicating compliance with clinical practice guidelines is to disseminate results to

Patient complaints have been received regarding appointment time delays. Which of the following should be completed first?

An example of a clinical care process measure is:

A Lean improvement concept that represents rapid improvement is

A home health agency has purchased an automated phone notification system to alert nurses that a patient has been discharged from a healthcare facility. The healthcare quality professional should complete which process as a next step?

During development of a clinical pathway, a quality professional should

A hospital quality team notices there is an increased number of falls in the inpatient stroke unit. Which of the following is the best method to analyze the issue?

A quality improvement team is studying the incidence of ear infections in pediatric patients. In addition to the incidence of infection, the team would like to know the predominate age groups affected. Preliminary data indicates that the ages of the patients to be studied are as follows:

1, 1, 1, 1, 1, 2, 2, 3, 4, 4

What is the median age of the patients in this study?

Reviewing organizational priorities, addressing regulatory requirements, and identifying goals for the next year are important components in the development of which of the following?

Using the data below, which issue would be identified as a priority for further performance improvement?

Issue

High Risk

High Strategic Priority

Cost

Customer Satisfaction

Quality Concern

Pressure Injuries

4

4

1

4

5

Medication Errors

3

1

2

1

5

Transfer to Higher Level of Care Within One Hour of Admission

2

5

4

1

3

Miscommunication of Abnormal Findings

4

3

5

1

4

Which initiative should a quality professional promote in an organization seeking to optimize value-based reimbursement?

Where in the process of ensuring correct surgery does a "time-out" take place?

A Lean improvement team is examining potential improvements to room layout to reduce waste. Which of the following is the best tool to identify the baseline distance staff travel through the day to gather the materials they need to perform their job tasks?