CPHQ Practice Exam Questions and Answers

A performance improvement project was initiated at the beginning of the flu season to increase the influenza vaccinations given in a pediatric clinic. The organization implemented a template to document patient influenza vaccine status and to offer the vaccine to any patients identified as not having been vaccinated. To evaluate and document the process improvement results over time, the quality professional should use which of the following?

A researcher decides to look at every fourth patient admitted each day and record if the IV is properly labeled, starting with a randomly selected patient. This is known as which of the following types of random selection?

A quality improvement team is studying the incidence of ear infections in pediatric patients. In addition to the incidence of infection, the team would like to know the predominate age groups affected. Preliminary data indicates that the ages of the patients to be studied are as follows:

1, 1, 1, 1, 1, 2, 2, 3, 4, 4

What is the median age of the patients in this study?

A healthcare quality professional works in a primary care setting and has been asked to develop a patient safety program. The first step in program development is to

Which of the following actions will best promote organizational efficiency in managing quality improvement projects?

Which of the following should be a part of an organization's program of continuous readiness for accreditation?

Clinical staff at a hospital inconsistently document the fall risk assessment upon admission. What approach should the quality improvement professional recommend as a priority?

One of the first steps in preparing for an organizational accreditation survey Is to have a quality professional

A hospital has just implemented a physician order entry system. Three days into implementation, the users begin having major technical issues with the system. The nurse manager instructs staff to submit troubleshooting requests to the help desk. This is an example of which high-reliability principle?

The expectation to maintain continuous survey readiness must be supported and driven by the

To best achieve a low rate of harm in spite of inherent risks in healthcare, an organization must:

The collection, analysis, and Interpretation of data for planning, Implementing, and evaluating health programs is

Physician and nursing director compensation for a busy emergency department is tied to aggressive door-to-disposition times. Staff workarounds save time but have increased the potential for errors. Which of the following best describes this situation?

The most important component of a successful performance improvement program is:

A healthcare quality professional's initial step in the creation of a patient safety program is to