Question Ryzen 7900X igpu black screen problem.

MtSeldon · Feb 18, 2024

I built my new rig 3 days ago and I'm having a problem I can't figure out the source of.

AMD Ryzen 9 7900X
IGPU of the CPU
ASUS ROG STRIX B650E-F
Kingston FURY Beast DDR5 32GB (2x16GB) 5200MT/s DDR5 CL36 DIMM
Monitor: Asus MG278Q

After a cold start into the Windows 11, I started getting black screens for 1-2 seconds, then it returns the normal but these black screens keep returning like 3-4 times a minute. Just typing something may induce a black screen. After a restart, those black don't reoccur at all and I am able to use the computer for hours without a problem.

First I thought it maybe related to Youtube and hardware acceleration but turning of the hw acceleration on Chrome didn't prevent the problem.

I don't have any overclocked component and Rams are set to Expo (5200mhz) and at the officially supported speed of the memory controller.

I am not sure where I should be looking. Any idea what the problem may be?

In2Photos · Feb 18, 2024

Did you install the Radeon drivers yourself or let Windows configure the drivers for the iGPU?

MtSeldon · Feb 18, 2024

In2Photos said:
Did you install the Radeon drivers yourself or let Windows configure the drivers for the iGPU?

Asus Armory Crate software installed the latest version drivers automatically. including the latest AMD graphics driver (version 31.0.2224).

Tech Junky · Feb 18, 2024

Check for an uefi update. There's some odd stuff with how uefi and AMD operate.

MtSeldon · Feb 18, 2024

Tech Junky said:
Check for an uefi update. There's some odd stuff with how uefi and AMD operate.

What is exactly an UEFI update? is it a bios update? I installed the latest bios immediately after the first boot.

Tech Junky · Feb 18, 2024

MtSeldon said:
I installed the latest bios immediately after the first boot.

Try some others. They're not the greatest 100% of the time. It took me 2-3 tries to find one that wasn't causing an issue with different things. Most had issues with warm reboots not booting unless you hit the power/reset. For GPU stuff though it's possible it might fix it. Otherwise swap the cable ends to make sure you have a good connection on both ends.

Tech Junky · Feb 18, 2024

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Skip anything with a trailing a/b/c/d and avoid beta

2214
1807

MtSeldon · Feb 18, 2024

Tech Junky said:
Try some others. They're not the greatest 100% of the time. It took me 2-3 tries to find one that wasn't causing an issue with different things. Most had issues with warm reboots not booting unless you hit the power/reset. For GPU stuff though it's possible it might fix it. Otherwise swap the cable ends to make sure you have a good connection on both ends.

Thank you for the replies.
I'm going to try another cable.
As of now its been working flawlessly for the last 4 hours. After a restart it works fine. somehow -at least so far- problem only occurred after cold boots. So I may be wrong but this makes me think that it is software, driver related rather than a hardware issue.

Tech Junky · Feb 18, 2024

MtSeldon said:
software, driver related rather than a hardware issue.

that's what the UEFI / BIOS is but, it's independent of the OS and loads prior to.

I run Linux on mine which adds some more granular tweaking of the overall system but, run DDU to strip out the GPU drivers and DL them from AMD directly instead of using whatever gimmick came with the MOBO for drivers. In fact you might want to disable that in the UEFI while you're in there to prevent chaos later. Thankfully that sort of launcher junk doesn't work in Linux.

Rule of thumb is anything automagical should be wary of.

Thinking back though there might have been something funky with the onboard HDMI because there were instances where I had to switch to an older device to catch the boot prompts whereas now with the dGPU I put in for transcoding it's fine whenever I need to do something locally. I put in an A380 GPU for $100 which dropped the load on the system when converting files and sped up the process considerably as well. Overall spending $100 now should save me multiple over time in electricity usage.

MtSeldon · Feb 18, 2024

I checked the Bios, ReSize Bar feature looks like it maybe related. So I turned it off. and it seems the amount of video memory for the iGpu is set to auto. I guess it maybe dynamically changing the size of the video memory which looks like it maybe related .
What is a suitable for a video memory for Windows 11?
I see another option ""Above 4G decoding", I'm not sure if it may be related.

There are tons of options that are set to auto, it is impossible to change and test every one of them.
I don't like launcher junk myself but I must admit Asus did a good job with this one. I haven't used AMD before, so I wasn't sure which drivers, software installed and what order, the Asus launcher app did a good job of downloading, installing them automatically.

A bit hard to diagnose, since the problem only occurs after a cold boot. For example now that I have restarted the system it has been working flawlessly for the last two hours.

MtSeldon · Feb 19, 2024

After I turned off the ReSize Bar feature, the black screens didn't not occur. Also changed to Display port and set the refresh rate to 144hz and haven't had a black screen for the last 8 hours. Guess it was related to something about the bios settings of iGPU. Bios automatically sets the Vram size to 0.5gb which also looks suspicious.

I am going to add a 4070 Super or 7900XT but I was surprised that the iGPU is quite sufficient for desktop, web use cases.

eek2121 · Feb 19, 2024

Does anyone use the iGPU?

I tried using it early on because of the auto passthrough stuff, but the drivers had huge issues (stuttering video, etc) so i bypassed it.

It was able to coexist with my 4090, however. That part worked great.

Tech Junky · Feb 19, 2024

eek2121 said:
Does anyone use the iGPU?

I used it until I wanted better transcoding performance. I didn't have much routine use for it though as I run it headless 99% of the time and only need it when troubleshooting something. I'm keen for the new iGPU though that bumps things considerably to compete with md range GPUs but, the core performance would be a downgrade at this point. At this point it's just helpful to have if you need video output for working on things and don't have a GPU. It was one thing that kept me from jumping from Intel to AMD for years with the thought of having to drop more money for something I wouldn't be using very often.

MtSeldon · Feb 19, 2024

eek2121 said:
Does anyone use the iGPU?

I tried using it early on because of the auto passthrough stuff, but the drivers had huge issues (stuttering video, etc) so i bypassed it.

It was able to coexist with my 4090, however. That part worked great.

I'm not planning to use it long, maybe for 1-2 weeks until I buy a discreet video card.

Bu on Windows 11 desktop, web, office, video play , it is indistinguisble from my other rig which has a discreet card.
And beside the problem I described here which seems to be solved, I havent had an issue. Works fine and stabile.

bba-tcg · Feb 19, 2024

Tech Junky said:
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The ROG Strix B650E-F Gaming WiFi takes you to the future with 12 + 2 power stages, hyperspeed DDR5 memory, and next-gen PCIe® 5.0 connectivity. It is equipped with three M.2 slots with heatsinks, a USB 3.2 Gen 2x2 port, WiFi 6E, AI Networking, Two-Way AI Noise Cancelation, and Aura Sync RGB...

rog.asus.com

Skip anything with a trailing a/b/c/d and avoid beta

2214
1807

I agree about generally not using beta firmware, but what's the logic on not using AGESA minor updates?

Tech Junky · Feb 19, 2024

bba-tcg said:
AGESA minor updates?

They don't tend to offer a full baked result like the beta releases. I've found if it's working don't fix it approach works best with AMD. Intel tends to be more resilient with updates.

bba-tcg · Feb 19, 2024

Tech Junky said:
They don't tend to offer a full baked result like the beta releases. I've found if it's working don't fix it approach works best with AMD. Intel tends to be more resilient with updates.

Lol. Indeed. Who knew?

Tech Junky · Feb 19, 2024

bba-tcg said:
Who knew?

<< this guy

Anyway... this usually results in more issues when jumping to new releases. It took me ~3 different versions before rooting out he AMD gremlins and having a stable system. But, that played to my favor as there were a ton of return inventory on Amazon which resulted in a board for $160 vs the others hovering around $500 at the time. Now that they ironed out the AGESA issues the returns stopped coming in and the prices jumped back up. When I got the board though is was on the initial 1.0.0.3 release and being well versed I went ahead and bumped to the latest version as most of us do. Well, that didn't work well and had to keep bumping down versions until something stuck and worked reasonably enough until another update came along.

Another thing that bugs me about AMD AGESA is it's closed sourced and they don't give any hints about what they're changing. The OEMs also don't know what's going on and just blindly reshuffle their file and release it. Mot of the AGESA updates that do have notes about what's being targeted don't pertain unless someone has local access to execute something. As long as things are somewhat updated (~6-12 months) there really isn't much benefit to shooting yourself in the foot to prevent something that can't happen anyway.

Question Ryzen 7900X igpu black screen problem.

MtSeldon

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In2Photos

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