Question Intermittent problem with mobile data since changing mobile network providers

mikeymikec

Lifer
May 19, 2011
19,945
14,220
136
I tried to post on r/AndroidQuestions but my post was removed on the basis that "it wasn't a question" or wasn't in English... I've tried to appeal but no doubt I'll get banned from the reddit for my trouble.

Phone: Nokia 8.3, Android 12
I've had this phone for a few years (bought directly from Nokia) without any issues with mobile data and then recently moved from mobile network A to mobile network B. As soon as I put in the new SIM card, the problem started to occur in that when I enabled mobile data (I leave services like wifi / mobile data / location off until I actually want to use them), I would get a notification from Android saying:

"You may be out of data from <mobile network B>. Tap for options"

The first time I encountered it (Dec 2024), I assumed that it was a teething issue with the changeover so I tried power-cycling my phone. On another occasion I tried the phone restart option. Such tactics usually work, though I've found that flipping the phone into airplane mode for a few seconds and back out again is a far quicker fix.

I had a chat with mobile network provider B about it but they weren't aware of any issues and were talking about checking the data usage warning notification but the problem happens regardless of the warning setting being enabled or not.

I've tried googling for the problem but often suggestions are targeting Samsung-specific options which generic Android either doesn't have or are worded and filed away in a different location in the UI. I've tried a bunch of 'clear data for such-and-such service' type suggestions but they haven't helped, but I don't remember the specifics.

I assume that factory-resetting my phone would do the trick, but I really don't want to do that because for example my music player app will lose the playlists I've set up and I'd have to redo them all.

Any ideas?
 

Tech Junky

Diamond Member
Jan 27, 2022
3,825
1,343
106
flipping the phone into airplane mode for a few seconds and back out again is a far quicker fix.
That's all anyone really ever has to do as it forces the phone to reregister on the network.

The data warning though might just be you're attached to one of their partner towers and the phone is picking it up as roaming for some reason and you just enable roaming to make it go away.

If your phone does e-sim you could have them reprovision it and see if it clears thing up.

I play with phones all the time and switch providers for the cheapest deal and there are sometimes quirks when provisioning things. I had one I started as a free trial and when I went to switch it over something got hung in the back office that wouldn't release it from a trial line and had to open a ticket for a higher level nerd to track it down. I've since started using circledin.com and get a native provider line instead of MVNO with unlimited everything + 40GB of tethering for under $40/mo all in. I use the sim though for both my ISP connection and phone so it kills two birds with one sim.
 
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