Markfw
Moderator Emeritus, Elite Member
- May 16, 2002
- 27,048
- 15,992
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IN MY OPINION I have to start with. This was all caused with Intel trying to beat AMD the wrong way, overclocking from the factory. And of course let me quote from above:Fixed that for you. All of this already happened, and it came as no surprise to any of us following this from the beginning. I knew it was Dell last year, when Wendell reported a source inside a major partner said they were failing as high as 30% of some SKUs during internal testing. And that meant there were likely millions of defective units for this single integrator. Intel took their sweet time getting remediation services up and running for them too.
Dell has suffered mass layoffs and financial issues right along with Intel. That's what happens when you have all your eggs in one basket. When those in denial were still claiming it was a nothingburger, Intel was already preparing to shell out untold millions in credits and replacement CPUs to Dell alone.
I also SMDH at those that were saying it was cheaper to do it the way they did rather than issue a recall. They should have handled it the way Microsoft did with the Xbox 360 RROD defects. Instead they boned their most loyal partners and customers, destroyed their reputation, and allowed millions of CPUs to degrade by inaction, greatly exacerbating their financial problems.
Any 65W and up 13 and 14 was affected. That includes some of the mobile parts, despite Intel claiming they were exempt. Not that you can trust anything they say. They completely destroyed any credibility they had with the terrible way they responded, and more importantly, failed to respond to all of this.
They finally took down the banner on their support page about high case volume. I am not going to draw the logical conclusion about that though, as there have been so many dirtbag tricks and shenanigans to date, that I can't even rule out nefarious reasons.
There will be a few lawsuits to settle too. The class action should be a slam dunk. Knowing about the via oxidation and still shipping the 13th gen CPUs was a major foul up. That they were still on the shelves in early 2024 was an egregious error in judgment.
"Not that you can trust anything they say. They completely destroyed any credibility they had with the terrible way they responded, and more importantly, failed to respond to all of this."
Yes, Intel has been this way since I can remember, starting with the 1 ghz problem, where they had to recall all the CPUs. Conroe overcame that for me, due to performance and efficiency. And AMD won me back for the same reason. But the lying and doing things the wrong way to win has been their way of doing things for 30 years or so. Including buying the loyalty by bribing the competition, which let to the recent Dell comments, as Dell was Intel only for MANY years , starting when Intel was sued for anti-competitive behaviour.
Its all a pattern by a company that continues to make bad decisions, and it has recently cost then a lot, in money and reputation.