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Salesforce Certified B2C Solution Architect (Arch-302)
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Salesforce B2C-Solution-Architect Questions and Answers
A salesperson needs to know which subscription a customer has subscribed to or unsubscribed from when reviewing their account in Sales Cloud. However, Marketing Cloud needs to honor the unsubscribe action when it sends out emails.
Which two steps should a Solution Architect take to meet these requirements?
Choose 2 answers
When integrating B2C Commerce with Marketing Cloud, which data extension type should be used to store order and product records in Marketing Cloud?
A company wants to add Salesforce Order Management to their existing B2C Commerce, Service Cloud, and Sales Cloud integration. Their current sales process lets sales reps build quotes, create orders, and process reduction orders for refunds as part of their sales channel workflow. Their B2C Commerce order objects also include multiple custom attributes that the merchant's current Order Management System uses to allocate orders to the correct distribution center for fulfillment.
When enabling Salesforce Order Management, what potential concerns will the merchant need to work through?
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The Salesforce Certified B2C Solution Architect exam is a fantastic opportunity for professionals! It's designed to assess your skills in designing scalable, high-performing solutions specifically for businesses that sell directly to consumers. For pros in the B2C domain, it's super significant because it validates your expertise in using Salesforce to meet unique consumer-facing needs. It's like a badge of honor showing you're an ace at crafting solutions that drive sales and enhance customer experiences.
In the exam, your data modeling skills are put to the test! It evaluates how well you can design data models that efficiently support B2C processes, like customer management, order processing, and personalized marketing. Expect scenarios where you'll need to demonstrate the best ways to structure and organize data to support various B2C operations. It's all about ensuring you can create data frameworks that make consumer interactions smooth and effective.
When it comes to API management, the exam checks your ability to integrate various systems and applications using APIs. This is key in B2C solution architecture, as you often need to connect Salesforce with other platforms for things like payment processing, inventory management, or customer data analysis. The exam will likely challenge you to showcase how you can use APIs to create a seamless, interconnected solution ecosystem that enhances the consumer experience.
Earning this certification opens doors to some exciting roles, such as:
This certification can really boost your career in the Salesforce ecosystem, especially if you're passionate about creating solutions that dazzle consumers!
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TESTED 29 Nov 2025
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