3870 at newegg price increase

[taltamir]

Originally posted by: madh83
Newegg was pretty awesome when it first came out with it's prices and service. Nowadays, they are not even the cheapest anymore much of the time. Plus, they've been using that automatic price raising algorithm on any popular item. Pretty annoying. I'm going to avoid them for a while.

QFT.
They also implement a no returns policy on high demand items. Like all the new video cards from nvidia and amd.

I just went and bought (an hour ago) an X2 6400+ from tiger direct for cheaper then it cost on the egg.

 

[Demoth]

I usually look on newegg first just to get an idea on prices between brands and check people's reviews. I like the way newegg's catagories can be filtered in such a way that you can quickly find a listing of every similar product. Then I will check price watch and some of the other price search engines and will generally buy at newegg if the price is within 10% (unless it's a monitor which I won't buy from newegg).

Price watch is good for a lot of things, but can be frustrating for vid cards. They are slow to list, I don't even think they have the 38XX series up yet nor the 8800GT. They also tend to lump vid cards into larger categories, putting all the 8800's into one category, so it takes a while to find a 512 8800GTS vs a 256 one. Vendors can also manipulate price watch by mislabeling things which is annoying.

Would be nice if a group of enthusiasts created a web site like price watch that was soley for computer components since many of them do the leg work on tracking down the lowest prices anyways.

 

[conlan]

NE pissed me off with the 2900pro and then the 8800gt debacles. They clearly have forgotten who has kept them in business, the end-user enthusiast. And it's not just NE, it's others as well. When you can buy an 8800GT cheaper at BB, you know there's a problem.

For instance, 2 weeks ago i upgraded the computers at work, normally i would have just logged into my account and ordered everything from NE. This time though, i spent 10-15 mins. and shopped around and found everything i needed for less from different etailers.

They may be making a few extra bucks now on these popular items, but as with the office upgrade, they are losing bigger $$$ in the long run. A lot of $$$ in this case.

I'll still buy from them when their prices are lowest, but they have forever alienated a loyal customer who used to just log on and buy everything from them. Loyalty begets loyalty, and when you try and screw me for a few extra $$$ I certainly WILL vote with my wallet.

just my .02

 

[bryanW1995]

how are they helping the "loyal" customers when they are OOS? right, they CAN'T help, so which is worse, going oos or raising the price to PREVENT them from going oos. that's why I didn't understand their holding the line on 3870 and being oos for several days. I would have been PISSED OFF if i hadn't managed to snag one on day one, in fact I almost paid 244 from the diamond web site on day one just to get one quickly. Of course, now I'm glad I waited a couple of hours for newegg to get some in stock at msrp. If I'd waited a day or 2 I could have gotten the VT, of course, but oh well

 

[Mucker]

All of these rants.....:roll:

The reality is that if you are buying computer parts online, Newegg is going to be one of the best, don't kid yourself. Shipping has always been on time and CS is still great. These are the shops I have had the best luck with in the past 10 years:

Newegg/Chiefvalue
ZZF
MWave
Clubit
Provantage
Ewiz (cpu's)

After those shops, there really isn't a whole helluva lot left. Local retail is a joke, other than Fry's can put out a great deal, but they are few and far between these days.

I think what we are seeing is INFLATION. All e-tailer prices have risen (ZZF my old fave is almost off my list), free shipping in nearly non-existent (can you say high oil prices?)

About the 3870, I managed to get one from Newegg for $224 shipped (will be here Monday) At least they actually did sell some for $219 unlike most every online vendor. Nobody likes a price hike but the big ball just seems to roll along and could care less if you like it or not....better to just move on.....

 

[conlan]

Originally posted by: bryanW1995
how are they helping the "loyal" customers when they are OOS? right, they CAN'T help, so which is worse, going oos or raising the price to PREVENT them from going oos. that's why I didn't understand their holding the line on 3870 and being oos for several days. I would have been PISSED OFF if i hadn't managed to snag one on day one, in fact I almost paid 244 from the diamond web site on day one just to get one quickly. Of course, now I'm glad I waited a couple of hours for newegg to get some in stock at msrp. If I'd waited a day or 2 I could have gotten the VT, of course, but oh well

LOL, OK, they raised the price to prevent it from going OOS, right, and greed had nothing to do with it. :roll:

I don't blame NE or anyone but the Manufacturer of a product for shortages. I'm sure even nVidia was surprised at how popular this card has become.

Look, this is a free market and they are free to charge whatever they want, and i am free shop wherever i want. This was my point, and obviously i am not alone in thinking NE, and others, have forgotten who keeps them in business. I never mind paying more for convenience and excellent customer service, which is why i always did business with NE. I DO however mind when a business that i have been a loyal customer to and has made a lot of $$$ from me through the years tries to milk me for all they can, just because think they can.

 

[bryanW1995]

that's my point, they're NOT just trying to milk you, they're also trying to stay in stock!

here's an example: I sell cars. I get 2-3 Z06 corvettes to sell per year. I usually try to get 10k over sticker on them. Can I do this when everyone else sells them for list or thousands off like on most vehicles? of course not. Can I do this on an item with limited availability/high demand like a Z06? sure I can. If nobody buys one for a week, or a month, or 2 months, etc I eventually drop the price. There is a lot of risk involved in this thinking for the retailer. Our dodge store across the street tried this philosophy on 03 vipers. they had numerous offers at thousands over sticker, but they held out for 10k. eventually they went down to 5k over but found out that all those people who were offering thousands over sticker had already bought elsewhere. then they went down to sticker...then invoice...then they finally sold the viper when it was almost 2 years old to another dodge dealer and had to take 3 crossfires that were also 2 years old in return. by the time they sold the crossfires they ended up paying more in floorplan expenses for the viper and crossfires then the viper's msrp!!!

What's the lesson here? The lesson for newegg is to sell them high when demand greatly exceeds supply, but be quick to drop the price when the market demands it. The lesson for us buyers is more difficult, since some cars are that 03 viper but some are the 06-08 z06. We still sell the Z06's for well above sticker, and the market is just as high on them today as it was 2 years ago. If you want the car/video card/cpu/etc then buy it at the best price you can get it for. If you think that it's likely to go down in a couple of weeks/months and you don't mind waiting, then by all means wait.

ps: I promised myself that I was through with newegg when they ran e6750 prices up to $230 + on launch day. I bought mine at mwave for $207 shipped on day 3. I checked out mwave/clubit/zzf/ncix/diamond home page for the 3870 and 8800gt, but none of them compared with newegg's price. The only deal that I've seen that was close was the limited deal that dell had on the VT cards.

 

[taltamir]

the thing is, I used to be an exclusive newegg customer. I bought 5000$ worth of components a year on their website for several years in a row... I wanted something to do with computers, I went on newegg, looked it up in less then 5 minutes, hit add to cart and payed with my card on file.
I also told EVERYONE I know that the only way to purchase computer parts is from newegg... No point in looking ANYWHERE else.

This trust in them was broken due to the following things:
1. Price gouging
2. Restocking fee for regular items, and then restocking fees for returning a defective part for refund. (It used to be that I could return an item with "oops I bought the wrong thing" and get no restocking... only loose the shipping costs both ways)
3. No refund policy on high demand parts like the 8800GT and 3870 (which I might not have noticed in time and bought).
4. No replacement/refund policy on lcd monitors WELL after it has become standard anywhere else... my last couple of dell monitors didn't even have a SINGLE dead pixel... and places like costco etc will let me return a monitor for a refund regardless, AND open it in the store to check for dead pixels.
5. I forgot...

The thing is, I trusted them. They broke my trust. So now I shop around... Do I boycot newegg? no, I still buy from them from time to time. But now its only one item in many, as each item is usually cheapest on another etailer / retailer.

 

[CrystalBay]

The thing is fucking thieves and frauds abused their generous policy (Costco ring a bell) and now honest, legitimate customers are hung out to dry.

 

[Keysplayr]

Originally posted by: Azn

Originally posted by: keysplayr2003

Originally posted by: Azn
In it to win it?

It's more like in it to lose it!

Nothing you can do about it Azn. One pittling little voice on one of a thousand forums isn't going to make the gouging stop. So, might as well stop moaning about it. I did.

Of course there's something I can do. Don't shop at stores with gouging prices and let the consumers know this too.

Nope. Too many other people out there who will buy what they want, when they want, no matter the price. So it's like screaming into the wind. That's great that you think you can change it, so keep up the faith. I wouldn't waste any more energy on it however.
There are too many other people out there who do not have concerns about money as most of us in here do. So, it will never change.

The only thing we could dream to do (and this will never happen), is convince Nvidia/AMD to control the pricing of the retailers by telling them that they will not receive any more shipments of their cards if they continue to price gouge, and reward the retailers who adhere to the MSRP's by shipping to them exclusively. And then, we wake up.

 

[Keysplayr]

Originally posted by: conlan
NE pissed me off with the 2900pro and then the 8800gt debacles. They clearly have forgotten who has kept them in business, the end-user enthusiast. And it's not just NE, it's others as well. When you can buy an 8800GT cheaper at BB, you know there's a problem.

For instance, 2 weeks ago i upgraded the computers at work, normally i would have just logged into my account and ordered everything from NE. This time though, i spent 10-15 mins. and shopped around and found everything i needed for less from different etailers.

They may be making a few extra bucks now on these popular items, but as with the office upgrade, they are losing bigger $$$ in the long run. A lot of $$$ in this case.

I'll still buy from them when their prices are lowest, but they have forever alienated a loyal customer who used to just log on and buy everything from them. Loyalty begets loyalty, and when you try and screw me for a few extra $$$ I certainly WILL vote with my wallet.

just my .02

Actually, they remember perfectly well. They know that people will pay the gouged prices. And THAT, my friend, is what keeps them in business.

You guys have to learn to look past your own aggravation, and understand how business works. Supply and demand, Goods and Services, was in basic economics courses in grade school. This is an infallible formula. Supply goes up, but demand is low, prices will drop. Supply gets low, but demand is ravenous, prices skyrocket.

 

[postmortemIA]

So after two paper launches, we have this

Reality is that both companies released such products without ability to sustain the demand, just to damage the other company's sales.

 

[conlan]

Originally posted by: taltamir
the thing is, I used to be an exclusive newegg customer. I bought 5000$ worth of components a year on their website for several years in a row... I wanted something to do with computers, I went on newegg, looked it up in less then 5 minutes, hit add to cart and payed with my card on file.
I also told EVERYONE I know that the only way to purchase computer parts is from newegg... No point in looking ANYWHERE else.

This trust in them was broken due to the following things:
1. Price gouging
2. Restocking fee for regular items, and then restocking fees for returning a defective part for refund. (It used to be that I could return an item with "oops I bought the wrong thing" and get no restocking... only loose the shipping costs both ways)
3. No refund policy on high demand parts like the 8800GT and 3870 (which I might not have noticed in time and bought).
4. No replacement/refund policy on lcd monitors WELL after it has become standard anywhere else... my last couple of dell monitors didn't even have a SINGLE dead pixel... and places like costco etc will let me return a monitor for a refund regardless, AND open it in the store to check for dead pixels.
5. I forgot...

The thing is, I trusted them. They broke my trust. So now I shop around... Do I boycot newegg? no, I still buy from them from time to time. But now its only one item in many, as each item is usually cheapest on another etailer / retailer.

EXACTLY!

 

[conlan]

Originally posted by: keysplayr2003

Originally posted by: conlan
NE pissed me off with the 2900pro and then the 8800gt debacles. They clearly have forgotten who has kept them in business, the end-user enthusiast. And it's not just NE, it's others as well. When you can buy an 8800GT cheaper at BB, you know there's a problem.

For instance, 2 weeks ago i upgraded the computers at work, normally i would have just logged into my account and ordered everything from NE. This time though, i spent 10-15 mins. and shopped around and found everything i needed for less from different etailers.

They may be making a few extra bucks now on these popular items, but as with the office upgrade, they are losing bigger $$$ in the long run. A lot of $$$ in this case.

I'll still buy from them when their prices are lowest, but they have forever alienated a loyal customer who used to just log on and buy everything from them. Loyalty begets loyalty, and when you try and screw me for a few extra $$$ I certainly WILL vote with my wallet.

just my .02

Actually, they remember perfectly well. They know that people will pay the gouged prices. And THAT, my friend, is what keeps them in business.

You guys have to learn to look past your own aggravation, and understand how business works. Supply and demand, Goods and Services, was in basic economics courses in grade school. This is an infallible formula. Supply goes up, but demand is low, prices will drop. Supply gets low, but demand is ravenous, prices skyrocket.

I know exactly how business works and I do NOT gouge my customers on high demand/low availability items, because i want to keep my customers happy AND I like to sleep at night.

You are right though, they can and will continue to gouge because they can. And I will continue to shop elsewhere when I can.

 

[nmathew]

Great, so now a company selling items at a fair market price is engaging in price gouging.:roll:

You can either have an in stock 3870 at their current prices, or an out of stock 3870 at $220. I know which is more useful to me.

 

[omek]

Originally posted by: brainhulk
I hate newegg's prices now. I shop elsewhere when i can. www.pricewatch.com ftw

hit the egg where it hurts

+1 for pricewatch.com. Been using this site for almost 8 years.

 

[VChuck]

Originally posted by: taltamir
the thing is, I used to be an exclusive newegg customer. I bought 5000$ worth of components a year on their website for several years in a row... I wanted something to do with computers, I went on newegg, looked it up in less then 5 minutes, hit add to cart and payed with my card on file.
I also told EVERYONE I know that the only way to purchase computer parts is from newegg... No point in looking ANYWHERE else.

This trust in them was broken due to the following things:
1. Price gouging
2. Restocking fee for regular items, and then restocking fees for returning a defective part for refund. (It used to be that I could return an item with "oops I bought the wrong thing" and get no restocking... only loose the shipping costs both ways)
3. No refund policy on high demand parts like the 8800GT and 3870 (which I might not have noticed in time and bought).
4. No replacement/refund policy on lcd monitors WELL after it has become standard anywhere else... my last couple of dell monitors didn't even have a SINGLE dead pixel... and places like costco etc will let me return a monitor for a refund regardless, AND open it in the store to check for dead pixels.
5. I forgot...

The thing is, I trusted them. They broke my trust. So now I shop around... Do I boycot newegg? no, I still buy from them from time to time. But now its only one item in many, as each item is usually cheapest on another etailer / retailer.

Newegg's really pissed me off waiting for their newesletter with promo codes which I never get lately .After I complained by email they basiclly told me to F*** Off.Thanks Mr Torres
Trying to cancel a order now requires a phone call now?
notice when they jack up prices their website is shot for awhile, like now?Yeah They want you to leave a review .if its negative,it'll never make it.ha1

 

[Keysplayr]

Yah, I'll probably be steering away from Newegg for a while myself. They were once great. Now they are less than mediocre with their customer service policy changes and autobot gouging.
See ya Newegg. You know we're all going to leave you, and tell others not to use you and we can easily show them why. Then they'll tell two friends, and so on, and so on.
Take note of Taltamir's and Conlons posts. You may learn something that you have forgotten.

 

[AzN]

Originally posted by: keysplayr2003

Originally posted by: Azn

Originally posted by: keysplayr2003

Originally posted by: Azn
In it to win it?

It's more like in it to lose it!

Nothing you can do about it Azn. One pittling little voice on one of a thousand forums isn't going to make the gouging stop. So, might as well stop moaning about it. I did.

Of course there's something I can do. Don't shop at stores with gouging prices and let the consumers know this too.

Nope. Too many other people out there who will buy what they want, when they want, no matter the price. So it's like screaming into the wind. That's great that you think you can change it, so keep up the faith. I wouldn't waste any more energy on it however.
There are too many other people out there who do not have concerns about money as most of us in here do. So, it will never change.

The only thing we could dream to do (and this will never happen), is convince Nvidia/AMD to control the pricing of the retailers by telling them that they will not receive any more shipments of their cards if they continue to price gouge, and reward the retailers who adhere to the MSRP's by shipping to them exclusively. And then, we wake up.

That's you opinion and I think other wise.

I personally think we made newegg what it is. It was word of mouth from techie to techie that made newegg what it is today. If we create something we can undo by using the same concept. Word of mouth is powerful tool.

 

[ronnn]

Stayed the same price in Canada so far, but this is not a good sign. Wonder if the good availability thing was just a very dumb pr move?

 

[ROEHUNTER]

Originally posted by: nmathew
You can either have an in stock 3870 at their current prices, or an out of stock 3870 at $220. I know which is more useful to me.

Well said!

 

[madh83]

Originally posted by: keysplayr2003

Originally posted by: conlan
NE pissed me off with the 2900pro and then the 8800gt debacles. They clearly have forgotten who has kept them in business, the end-user enthusiast. And it's not just NE, it's others as well. When you can buy an 8800GT cheaper at BB, you know there's a problem.

For instance, 2 weeks ago i upgraded the computers at work, normally i would have just logged into my account and ordered everything from NE. This time though, i spent 10-15 mins. and shopped around and found everything i needed for less from different etailers.

They may be making a few extra bucks now on these popular items, but as with the office upgrade, they are losing bigger $$$ in the long run. A lot of $$$ in this case.

I'll still buy from them when their prices are lowest, but they have forever alienated a loyal customer who used to just log on and buy everything from them. Loyalty begets loyalty, and when you try and screw me for a few extra $$$ I certainly WILL vote with my wallet.

just my .02

Actually, they remember perfectly well. They know that people will pay the gouged prices. And THAT, my friend, is what keeps them in business.

You guys have to learn to look past your own aggravation, and understand how business works. Supply and demand, Goods and Services, was in basic economics courses in grade school. This is an infallible formula. Supply goes up, but demand is low, prices will drop. Supply gets low, but demand is ravenous, prices skyrocket.

I realize this is the internet, and not everyone has an economics degree. But, I should point out that charging higher prices just because there are people willing to pay for them is not always good practice. As exemplified by some of the people who have posted, they no longer buy all their parts at newegg. Before, newegg might make less profit on one single item, but because that customer was willing to buy all parts from Egg, they managed to sell more volume. By raising prices and reducing the quality of service, they're essentially changing their business model and aiming to make larger margins over fewer products, potentially also shifting their customer base. Which strategy works better for them we won't really know until they either continue with this policy, change back, or go bankrupt. It is not as simple as because demand is high for these graphics cards, they should charge more to make money on just the two or three items.

 

[JustaGeek]

I really don't understand why everybody blames Newegg alone for the price increases.

All the other e-tailers do the same!

If you show me lower prices across the internet, with MWave, Tiger Direct, ClubIt and others being considerably cheaper, I will understand.

But we always go to Newegg first, have preferred accounts etc., so the anger is directed at them, right...?

If you guys were "Newegg", you would do exactly the same...

No one refuses a possibility of higher income...

It's like you refusing the pay raise...

 

[Bradtechonline]

Screw it, I was going to buy one for 219, but I'm not shelling out $270.00 for that card or an 8800GT.

 

[bryanW1995]

Originally posted by: madh83

Originally posted by: keysplayr2003

Originally posted by: conlan
NE pissed me off with the 2900pro and then the 8800gt debacles. They clearly have forgotten who has kept them in business, the end-user enthusiast. And it's not just NE, it's others as well. When you can buy an 8800GT cheaper at BB, you know there's a problem.

For instance, 2 weeks ago i upgraded the computers at work, normally i would have just logged into my account and ordered everything from NE. This time though, i spent 10-15 mins. and shopped around and found everything i needed for less from different etailers.

They may be making a few extra bucks now on these popular items, but as with the office upgrade, they are losing bigger $$$ in the long run. A lot of $$$ in this case.

I'll still buy from them when their prices are lowest, but they have forever alienated a loyal customer who used to just log on and buy everything from them. Loyalty begets loyalty, and when you try and screw me for a few extra $$$ I certainly WILL vote with my wallet.

just my .02

Actually, they remember perfectly well. They know that people will pay the gouged prices. And THAT, my friend, is what keeps them in business.

You guys have to learn to look past your own aggravation, and understand how business works. Supply and demand, Goods and Services, was in basic economics courses in grade school. This is an infallible formula. Supply goes up, but demand is low, prices will drop. Supply gets low, but demand is ravenous, prices skyrocket.

I realize this is the internet, and not everyone has an economics degree. But, I should point out that charging higher prices just because there are people willing to pay for them is not always good practice. As exemplified by some of the people who have posted, they no longer buy all their parts at newegg. Before, newegg might make less profit on one single item, but because that customer was willing to buy all parts from Egg, they managed to sell more volume. By raising prices and reducing the quality of service, they're essentially changing their business model and aiming to make larger margins over fewer products, potentially also shifting their customer base. Which strategy works better for them we won't really know until they either continue with this policy, change back, or go bankrupt. It is not as simple as because demand is high for these graphics cards, they should charge more to make money on just the two or three items.

keep in mind that it is still more complicated than this. specifically with the 3870, newegg was $20 cheaper after shipping than ANYBODY for a week, finally dell came out with a deal that lasted about 4 hrs, then frys offered up some sort of pre-order mumbo jumbo. if newegg is 10% cheaper than anybody and is oos, how do we win? if they sell 1000 video cards for an extra $30 profit then that's chump change for them, but if they don't have a vid card for 1000 customers who buy elsewhere for more money then they're losing customers RIGHT NOW, not in some theoretical future where people get their feelings hurt b/c newegg raised prices along with every other single online and b/m retailer in the world.