i have 64bit vista with the following specs
intel e8500
4gb ram
radeon 4870
right when i try to start premiere it crashes after the splash screen and i get the following message.
Problem signature:
Problem Event Name: BEX
Application Name: Adobe Premiere Pro.exe
Application Version: 2.0.0.0
Application Timestamp: 437c6d3e
Fault Module Name: StackHash_e52f
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000000
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: e52f
Additional Information 2: e98dfca8bcf81bc1740adb135579ad53
Additional Information 3: 860f
Additional Information 4: 6eabdd9e0dc94904be3b39a1c0583635
i have a few other adobe products like acrobat pro and photoshop and they all work fine. any ideas on what could be wrong and how to fix it ?
intel e8500
4gb ram
radeon 4870
right when i try to start premiere it crashes after the splash screen and i get the following message.
Problem signature:
Problem Event Name: BEX
Application Name: Adobe Premiere Pro.exe
Application Version: 2.0.0.0
Application Timestamp: 437c6d3e
Fault Module Name: StackHash_e52f
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000000
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: e52f
Additional Information 2: e98dfca8bcf81bc1740adb135579ad53
Additional Information 3: 860f
Additional Information 4: 6eabdd9e0dc94904be3b39a1c0583635
i have a few other adobe products like acrobat pro and photoshop and they all work fine. any ideas on what could be wrong and how to fix it ?