What is this agree or expect to tip crap? It *should* be something completely voluntary and rare, in the case of exemplary service. This is lost on our society here where it's expected. I've been very glad to tip for guys who took 20 minutes to bring my furniture in through the side door because they were too large for the other door, and moving it a few times because it just didn't look right. I've been very glad to tip for the service guy that went the extra mile to fix my car the way they were told not to if they didn't have to. I even bought the guy donuts the next time. I also tipped the local mechanic because he even washed my wheels doing a quick job for me.
But for people who are employees of a restaurant who simply bring me my hot food that I'm already paying double or triple for, what kind of outstanding service is there? Maybe if he gave me an extra drink or extra sauce without asking just because he felt it was needed... things like that. Yet it's expected that I tip him 15% standard just for being there, just for me stepping foot inside the place. That should not be considered a tip. I still do it, BUT THIS CONCEPT IS NOT RIGHT because a tip is a tip, not a handout. The system is fuct and all you can say is, "just do it". You're right, you're not saying anything that hasn't been said a hundred times. If it made any sense, people wouldn't challenge it over and over.
Tell you what, instead of telling me "I have options" or "it's expected", tell me why I should pay the guy extra for doing his job like I do mine? Because the owner only pays him so little that I should feel bad? Because the food was so cheap already?! What is it?
You do realize that if your work is 'sold' then the buyer is paying at least two ro three times what you get paid - this is because of something called 'other costs'. An excellent reason for you to pay the server, rather than have the server's true wage included in the price of your meal is that the server serves YOU. Believe it or not, there are a few places that serve quality food in a cafeteria style setting; i.e. you wait at a counter for food, and no tip is expected. Lots of places that serve primarily takeout, but do have tables, operate this way.
The place in the OP FIRED a server for trying to force the customer to tip after they sat down. That's a pretty strong stand on making sure that a tip is not required after the fact.
I tend to tip well for good service, usually 20+%, especially at places I frequent; I get consistently GREAT service at these places. My glass is never, ever empty, my food is brought out as soon as it is ready (possibly before yours). I don't tip well for poor service, and I tip 'average' for average, acceptable service. This means there is a variable cost portion to my meal that in fact varies directly (but not wildly; I still have a pretty good idea of what I will end up paying, when I sit down) with the quality of my experience on any given day. I'm enough of a 'not a pussy' to complain about bad food on the rare occasions I get it, and never have to pay for something that wasn't right.
So in the end, what I pay
precisely reflects the overall quality of what I received.
Servers bend over backwards to make patrons happy, and ones that don't make shit money, and end up fired. This is
exactly what is desirable from the perspective of the customer.
In fact, this is one reason why, though I absolutely enjoy restaurants full of pretty female servers, I actually prefer to have the lone male server at my table; he isn't ever getting tipped for his looks, which means if he has a job at all, he's probably the best server in the joint!