Banned for Bad Tipping

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OutHouse

Lifer
Jun 5, 2000
36,410
616
126
Wrong. Verbal contracts are just as "contractual" as signed ones. The only difference is you can't exactly prove you made a verbal contract unless you have it recorded or have some very good witnesses.

It seems this story has 3 stages.

1. Lady comes in several times over a long period of time and does not tip.
2. Lady comes in as per usual and gets an 18% gratuity charge added on her bill after the fact, without being told before.
3. Lady gets mandatory 18% gratuity notification before sitting down.

The lady is being a bit of a dick in stage 1. The restaurant was plain wrong in stage 2, but the lady paid anyways so there's not much she can do about it now. There's nothing wrong with stage 3 either. The restaurant can charge her whatever they want and she's free to refuse or accept. She's also free to tell the world about it if she likes.

wrong. she is a poor tipper but she does tip.
 

waggy

No Lifer
Dec 14, 2000
68,143
10
81
Wrong. Verbal contracts are just as "contractual" as signed ones. The only difference is you can't exactly prove you made a verbal contract unless you have it recorded or have some very good witnesses.

It seems this story has 3 stages.

1. Lady comes in several times over a long period of time and does not tip.
2. Lady comes in as per usual and gets an 18% gratuity charge added on her bill after the fact, without being told before.
3. Lady gets mandatory 18% gratuity notification before sitting down.

The lady is being a bit of a dick in stage 1. The restaurant was plain wrong in stage 2, but the lady paid anyways so there's not much she can do about it now. There's nothing wrong with stage 3 either. The restaurant can charge her whatever they want and she's free to refuse or accept. She's also free to tell the world about it if she likes.

she was tipping. just not very well.

but i agree on everything else.



and yes verbal contracts are legal though harder to prove.
 

lord_emperor

Golden Member
Nov 4, 2009
1,380
1
0
Then why would you want that, as a customer? The staff would have a reduced incentive to offer good service.

There's no incentive when they expect their tips to the extent that they:

Add them as an obligatory "tax" on the bill.
Ban customers who don't tip.

Maybe they should have the same incentives as other lines of work.

Next time you go through Wal-Mart think how shitty the cashier's job is and ask yourself why you're not tipping her.
 

hanoverphist

Diamond Member
Dec 7, 2006
9,867
23
76
B/c you would cry that the price of food and drinks went up 18%.

Then why would you want that, as a customer? The staff would have a reduced incentive to offer good service.

There's no incentive when they expect their tips to the extent that they:

Add them as an obligatory "tax" on the bill.
Ban customers who don't tip.

Maybe they should have the same incentives as other lines of work.

Next time you go through Wal-Mart think how shitty the cashier's job is and ask yourself why you're not tipping her.

the incentive should be having a fucking job. if you do shitty work regularly youll be fired regardless i suspect. if i do shitty work ill get fired and people will have water problems until my stuff gets fixed by my replacement. i dont get a tip for getting a process program correct, or making sure your water isnt flooded with cl2 or manganese, its expected of me. kind of like how wait staff are expected to wait on people.
 

alkemyst

No Lifer
Feb 13, 2001
83,769
19
81
for you shitty waiters that think they are entitled an optional optional 20% tip and give lackluster service thinking they are the best in the bizz, fuck off and get a desk job!

I work a desk job, a decent one. Last I checked 15% was the going rate for service in our restaurants...that's just service...not great service, not exceptional...perhaps lackluster in your book.

If you can't afford it, eat in. By your posts I am guessing you are pulling in under $30k a year and living beyond your means already.

The tip system is sort of needed in the US because someone like you if paid a higher wage to serve would just keep ducking tables while the good staff busts their ass.

In other countries their work ethic is much better and bosses can fired them for just wanting to...here you have fucking lawsuits.

It's sad when you go to counter service and the people working can't even look up at you.
 

LlamaLovin

Junior Member
Feb 26, 2010
14
0
0
For the record, I used to work at Kanpai. I stumbled across this site while looking through various sites containing the story.

This patron is a liar, off bat. We never charge ANYbody 18% for anything. To do that, we would have to reconfigure our gratuity system in the computer. It never has been 18%, isn't 18%, and it never will be 18%.

Secondly, yes we asked her not to come back because she was a habitual NO tipper. Not poor tipper, but none. Her preacher is also a liar as he accused of refusing them service because one of them a gastric bypass card. It never happened.

Thirdly, yes we informed her that there would be a 15% gratuity at the door. We have a right to do this and a right to refuse her service if she didn't want to pay. She is the type to run the servers to death, never happy, always hungry, etc... and they didn't our chefs didn't want to put up with her either without getting compensated for it.(We're hibachi style where they cook in front of you). The servers informed the manager of that and the decision was made.There was no "racial discrimination" and it's not because she's black. If she were white and did the same thing, our reactions would have been the same.


And lastly, if any of you ever run into Monica, be sure to ask her about the time she spent in jail for writing bad checks on her churches behalf.





Edit: And for the record, her service was never bad. Our owners(Michael being one of them that you saw in the video) made sure of it. The 15% grat that was added to her bill the first time was behind the owners back and the server who did that was released.
 
Last edited:

nick1985

Lifer
Dec 29, 2002
27,153
6
81
For the record, I work at Kanpai. I stumbled across this site while looking through various sites containing the story.

This patron is a liar, off bat. We never charge ANYbody 18% for anything. To do that, we would have to reconfigure our gratuity system in the computer. It never has been 18%, isn't 18%, and it never will be 18%.

Secondly, yes we asked her not to come back because she was a habitual NO tipper. Not poor tipper, but none. Her preacher is also a liar as he accused of refusing them service because one of them a gastric bypass card. It never happened.

Thirdly, yes we informed her that there would be a 15% gratuity at the door. We have a right to do this and a right to refuse her service if she didn't want to pay. She is the type to run the servers to death, never happy, always hungry, etc... and they didn't our chefs didn't want to put up with her either without getting compensated for it.(We're hibachi style where they cook in front of you). The servers informed the manager of that and the decision was made.There was no "racial discrimination" and it's not because she's black. If she were white and did the same thing, our reactions would have been the same.


And lastly, if any of you ever run into Monica, be sure to ask her about the time she spent in jail for writing bad checks on her churches behalf.

You sir, are awesome. Best 1st post I have ever read.

This thread just got better by a factor of 10.
 

cheezy321

Diamond Member
Dec 31, 2003
6,218
2
0
Wow, lawyer wannabe here, there's no contract unless someone actually signs something, you don't sound smarter by spamming CONTRACTUALLTY OBLIMIGATED, everyone just laughs at you.

Looks like you already got owned by someone else in the thread, but I will continue.

Please explain to me how there is no contract unless someone signs something? The simple fact that she continued to insist on eating there after they told her she would have to pay 18% means that she agreed to the verbal contract that they set forth when it comes to tipping.

Apparently you are the type that thinks you can do whatever the hell you want unless you sign something that says otherwise. The world doesn't work that way buddy, some day you will figure that out.
 

torpid

Lifer
Sep 14, 2003
11,631
11
76
the incentive should be having a fucking job. if you do shitty work regularly youll be fired regardless i suspect. if i do shitty work ill get fired and people will have water problems until my stuff gets fixed by my replacement. i dont get a tip for getting a process program correct, or making sure your water isnt flooded with cl2 or manganese, its expected of me. kind of like how wait staff are expected to wait on people.

So what you are saying is that it is disadvantageous for the company to fire you because of a few program faults here and there, and that customers have no real recourse when that happens, and that this is somehow better than a system where the customer doesn't have to pay as much if the quality of service is not as high, and a company could still fire someone for repeated incompetence?

I don't understand how anyone could think the second scenario below is better. Perhaps because they don't like doing rudimentary multiplication?

Current System
good service = Customer spends price of meal + 18%
bad service = Customer spends price of meal + 0%

No-Tip System
good service = Customer spends price of meal + 18%
bad service = Customer spends price of meal + 18%
 

lurk3r

Senior member
Oct 26, 2007
981
0
0
Wrong. Verbal contracts are just as "contractual" as signed ones. The only difference is you can't exactly prove you made a verbal contract unless you have it recorded or have some very good witnesses.

It seems this story has 3 stages.

1. Lady comes in several times over a long period of time and does not tip.
2. Lady comes in as per usual and gets an 18% gratuity charge added on her bill after the fact, without being told before.
3. Lady gets mandatory 18% gratuity notification before sitting down.

The lady is being a bit of a dick in stage 1. The restaurant was plain wrong in stage 2, but the lady paid anyways so there's not much she can do about it now. There's nothing wrong with stage 3 either. The restaurant can charge her whatever they want and she's free to refuse or accept. She's also free to tell the world about it if she likes.

Pay this or else is not a contract, sorry no way to spin it, a flat out demand is not a contract, there's nothing to prove.

Fat dumb broad lies to get in the news, all the wannabe lawyers crawl out of the woodwork trying to defend her (watched the video this time, that is one FAT DUMB wench) I definitely don't blame em for not wanting to serve her.

Looks like you already got owned by someone else in the thread, but I will continue.

Please explain to me how there is no contract unless someone signs something? The simple fact that she continued to insist on eating there after they told her she would have to pay 18% means that she agreed to the verbal contract that they set forth when it comes to tipping.

Apparently you are the type that thinks you can do whatever the hell you want unless you sign something that says otherwise. The world doesn't work that way buddy, some day you will figure that out.

*yawn*,

http://lmgtfy.com/?q=what+is+a+contract

a contract is an agreement, not a demand, keep living your deluded life
 
Last edited:

JD50

Lifer
Sep 4, 2005
11,881
2,762
136
I work a desk job, a decent one. Last I checked 15% was the going rate for service in our restaurants...that's just service...not great service, not exceptional...perhaps lackluster in your book.

If you can't afford it, eat in. By your posts I am guessing you are pulling in under $30k a year and living beyond your means already.

The tip system is sort of needed in the US because someone like you if paid a higher wage to serve would just keep ducking tables while the good staff busts their ass.

In other countries their work ethic is much better and bosses can fired them for just wanting to...here you have fucking lawsuits.

It's sad when you go to counter service and the people working can't even look up at you.

Sometimes when you're not being a ridiculous ass hole you make really good posts. This is one of those times.
 

ChaoZ

Diamond Member
Apr 5, 2000
8,906
1
0
So what you are saying is that it is disadvantageous for the company to fire you because of a few program faults here and there, and that customers have no real recourse when that happens, and that this is somehow better than a system where the customer doesn't have to pay as much if the quality of service is not as high, and a company could still fire someone for repeated incompetence?

I don't understand how anyone could think the second scenario below is better. Perhaps because they don't like doing rudimentary multiplication?

Current System
good service = Customer spends price of meal + 18%
bad service = Customer spends price of meal + 0%

No-Tip System
good service = Customer spends price of meal + 18%
bad service = Customer spends price of meal + 18%

Then why not apply this method to every service industry? Should you have to tip your mechanic so they don't f' up your car? Just pay the restaurant staff living wages and raise the price of the food.

And the incentive for them to provide good service is so I'll visit their establishment again. Me eating at their restaurant means I'm not eating at another, which means more revenue for them, which equals to higher wages for the staff, hopefully.
 
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