I'm PO'd at staples.com.
Got the Elsa Gladiac 32 MB GTS posted in Dec. plus free TV for what was supposed to be about $126 after pricematch.
First, Staples took their sweet time in shipping.
Then, when I tried to do the PM they said they would do it but I couldn't keep the free TV (they claimed the TV coupon was a dollars off one & I couldn't use two). I had already gotten the TV by then, and from the box it looked like a cheap piece of junk, so back to Staples it went. (BTW, the same week a local store-Ames-had the exact same TV for $27 less $10 MIR).
Then my credit card bill comes. I'm charged twice for the TV with only one credit. I'm charged the full $300+ price for the Elsa-my price match didn't show up.
Several more telephone calls to Staples-they have full records, agree with me what should have happened, but never resolve problem or credit the overcharges. Today I set up a return of the videocard with them (I got a Radeon from buy.com-great card, much better company, and it even cheaper now-I paid $133 in early December). Hopefully, they credit the return properly and finally straighten out the TV overcharge.
I'm going to take up the overcharges with my creditcard company-I fed up with wasting time with Staples. Final conclusion-I end up with nothing from Staples, Staples pays for four seperate deliveries/pickups and has one really upset former customer.