Jebus: Whoever was talking with you on the phone was talking at least partly BS. Here's some links from crucial: (I dunno if there's any session ID's, to find this manually, click on FAQ link at top of main page, then customer service category, then returns sub category)
http://support.crucial.com/scripts/crucial.exe/solution?11=000315-0005&130=000953132524&14=&2715=&15=29&2716=15&57=faq&58=&2900=dtQ8GeCYxb&25=-1
Quote:
What if I need to return my order?
Solution:
If your module is not compatible with your system, you can return your memory to us for a full refund within 30 days of the ship date. In the unlikely event that your module is defective, please call us! We will happily replace it at any time. At Crucial, our limited warranty guarantees that your memory will always work properly.
So, just tell them it isn't compatibile with your system or something.
Quote from the terms of sale :
http://www.crucial.com/company/termsofsale.asp
If Crucial determines that failure of the product(s) was not a result of a defect in materials or workmanship, Crucial reserves the right to charge customer for parts and labor at Crucial's then current labor rate or charge customer a 20% restocking fee. Crucial will advise customer prior to assessing these charges.
That's where the 20% restocking fee comes in, if the failure of a product was not result of defect.
Basically it looks like crucial says you can only return if its broken or not compatible, I didn't realize that. Kinda silly.