Trianon
Golden Member
Originally posted by: dstites
Originally posted by: Trianon
Originally posted by: dstites
Unfortunately, I bought my PowerShot SD400 on the 9th of September (this year) and 4 days later, the screen cracked. NewEgg refuses to replace it, stating that I a) damaged the camera physically or b) it must have been damaged when I shipped it for an RMA.
I am about to try to send it to Canon to see if they will replace it however I doubt they will so now I am about to be out $164 for something I didn't break...
Technically, this would make a good class-action lawsuit because it is obvious that Canon is trying to hide their problem by quietly releasing the 450 with "a bigger screen."
Complete crap.
I think you can order LCD from Canon for 50$ and try to replace it yourself.
Replacing it yourself void's the warranty, although, Canon's warranty is so flimsy that I am sure taking the camera out of the box would void the warranty as well.
Plus it is the principle of the thing...paying $50 for something I didn't do but is a result of Canon's poor engineering?
I feel your pain, just a suggestion, one of my friends did this. Canon warranty is crap. Also if you bought the camera with credit card with buyer protection, you may try to get your money back that way.