Captivate randomly shuts down

redz

Member
Nov 3, 2009
39
0
0
I have a Captivate, and it will seemingly randomly shut down. This always happens when the phone is not in use (not used long enough for screen to shut off). When I hit the button to light up the screen, I find out it has shut down.

I've tried setting the screen timeout to 30 minutes to see if I could watch it shut down; unfortunately, it didn't shut down. I've had the phone for over a month, but this is a relatively new problem.

It's just done it several times in the past couple hours - good thing I don't use this as an alarm clock. I've seen other forums with many people complaining of the same thing, but there doesn't seem to be a solution. Has anyone here had this problem? What did you do? Thanks.
 

s44

Diamond Member
Oct 13, 2006
9,427
16
81
It seems to be a hardware-software combo that appears and disappears on certain firmwares. That said, this app seems to be pretty foolproof.
 

vshah

Lifer
Sep 20, 2003
19,003
24
81
if you're rooted, are you by any chance running a setcpu sleep profile? my mom's vibrant wouldn't wake from sleep so the phone would appear off
 

Bateluer

Lifer
Jun 23, 2001
27,730
8
0
If this is a stock phone, no root, SetCPU, or the like, I'd look into a warranty replacement.
 
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