Compusa RANT!#@~#@~! LONG!

[x RiSE x]

Originally posted by: dman
If its written like every other warranty I've ever seen, they aren't obligated to do any more than they offered you. In fact, most places wouldn't refund you the warranty price, just the $169 plus MAYBE a prorated amount of the warranty if it wasn't at the end.

You should have taken the $250 and been happy you had a free lcd for as long as you did.

That said, compusa still sucks.

The value of the monitor was $250 because 1. the sales person was an ass to me and i had to get the manager and 2. because it was an open box. Now when the wrote the recipt up the took $69 off the price of the monitor and put it towards the price of the warrenty. SO when if any thing were to go wrong with the monitor they would only be liable for $169, which is total bull. I asked the guy why they didnt just charge me the full $250 and then like a $1 for the warrney, and he didnt have anything to say about it. Another compusa employee told me that they make commission off that.

 

[Elbryn]

have you considered talking to viewsonic? http://www.viewsonic.com/support/warranty.htm
if under warranty they'll probably send you a refurb cross shipped. what does the extended warranty small print say they will do? whatever it states, thats all you're entitled to. anything more is gravy.
http://www.compusa.com/media/tap_terms.pdf

"If the Plan Administrator determines that Your product must be replaced, the Administrator will replace
Your covered product with a new or refurbished product of like kind and quality. The price of the
replacement product shall not exceed the retail purchase price of the original covered product. If
Administrator elects to replace your covered product and a replacement product, as described above, is
not available, Administrator will pay you a cash settlement. The amount of the cash settlement shall not
exceed the current retail cost of a replacement product of like kind and quality; and, such retail cost shall
not exceed the retail purchase price you paid for the original covered product."

thats what you agreed to when you got the warranty. so getting your 250 back is about the best you can expect. you could sub it for a 14.1 kogi lcd if you really needed a monitor. otherwise i think you're best bet is to pursue the cash settlement and buy another lcd with it.