Originally posted by: gmcsierra99
hi people, i did the Pandascan and it found some Spyware. could somebody help me get rid of this junk? thanks.
YGPM
Originally posted by: gmcsierra99
hi people, i did the Pandascan and it found some Spyware. could somebody help me get rid of this junk? thanks.
Originally posted by: Medea
Originally posted by: gmcsierra99
hi people, i did the Pandascan and it found some Spyware. could somebody help me get rid of this junk? thanks.
YGPM
Originally posted by: gmcsierra99
whats that?
Consider using Limited user accounts for browsing, IM and email purposes at the least (info on this). I don't even run Admin-class on my own PC except when I actually need the Admin powers for something. Advantages:Originally posted by: HomeAppraiser
Is there ONE commercial program that will do it all?
I have Norton Anti-virus and Firewall on and updated all the time, but it still tells me that there are two adware programs on my computer then quits! I tried one of the spysweeper programs, but that slowed my computer worse than the spyware itself and the junk would pop back on after being removed! NAIL was a b!tch to get rid of manually. Does Norton make an anti-spy/adware program with a firewall or do I need to switch to something else? I have three PCs at home (hers, mine and kids) plus a laptop that only gets used on the road. Do I have to get a seperate $50 a year program for each computer? Arrrggg!
Originally posted by: Vikesrock
Can I ask why you suggest disabling System Restore before you begin cleaning?
you should disable System Restore before cleaning the system
Originally posted by: Medea
Vikesrock -
You make a good point, and there are also some who agree with you - see, READ & RUN ME FIRST.
Some people recommend that System Restore be turned off and all Restore Points deleted before attempting spyware removal. DO NOT DO THIS. If something goes wrong (anything is possible) you will have no way to reverse your actions. You'll want to delete your old Restore Points, but the time to do that is later, not now.
Originally posted by: Schadenfroh
Originally posted by: Medea
Vikesrock -
You make a good point, and there are also some who agree with you - see, READ & RUN ME FIRST.
It appears he is correct, i will probably alter it in the next revision:
The MVP lady that wrote that article just posted a "general" guide with her own opinions. She doesn't even recommend safe mode until later on. I wonder how many computers a week she cleans? Probably none.
Originally posted by: mechBgon
Disabling System Restore is also the routine recommendation by security vendors like Symantec and McAfee in their virus-removal instructions. Methinks they have some practice with this stuff, and some reason for suggesting it
I concur. Actually most if not all of the major antivirus vendors and a majority of respected malware removal sites stress the importance of disabling system restore before you start the cleansing process. I don't ever recall seeing any of the systems that I've cleaned (personally about 20 a week) over the last 3 years where I had to use a restore point after malware removal. If the OS is hosed you need to do a repair install anyhow. If you don't have your OS cd then borrow one from someone you know.
In the end everyone has their own techniques, and it doesn't matter what steps you take to achieve your goal as long as the end result is a clean system.