Deal gone bad... [victory!]

[flood]

It wasnt on anandtech, but heres what happened..
I sold this guy a copy of windows 2000
He paid via paypal and I shipped as he asked me to.

I get an email after he gets it that I claimed that it included office 2000.
He says he wants a refund and he is sending it back.

at no point did I indicate or mention office in my emails to him. So, I told him that I would not refund his money.

He replies saying he is going to take legal action against me if I dont.

He has a hotmail address, so I emailed hotmail and forwaded out emails. They found him to be in violation of their TOS (on the grounds of fraud-i think).
"We have taken appropriate action in accordance with the Hotmail Terms of Service (TOS) to the account that you reported. It is a strict violation of the TOS..."

so, I get the copy of windows 2000 back today.
Since I told him that I would not accept a refund, is it mine to keep?
and what legal action could he take against me?

 

[compuwiz1]

Tough crap for him! I'd say you owe him nothing, but out of courtesy, I'd still tell him at this point, he has two options, since you never said what he alleged; that's he can accept Win2k back and you keep his cash, or he can not accept Win2k back and you still keep his cash.

If you never offered a refund and he returned it to you anyway...tough TT's for him.
I get a kick out of people who think they can "force an issue". That's the fastest way to get me to pull my horns in, is someone trying to make me do something. I'm far too independent for that crap.

 

[flood]

sounds good

I'm cool with sending him win2k back as long as he pays for shipping, but from the tone of his emails, i dont think he wants to take this option

 

[BigToque]

Just keep it. You said you were not refunding his money. He could have very easily not sent the package back.

 

[pac1085]

Yeah...you said you wouldnt give a refund, which is what I would have said, and he sent it back anyways...sounds like hes giving it to you for free

 

[flood]

 

[Russ]

Is this a genuine copy of Win2K?

Russ, NCNE

 

[flood]

genuine
retail
sealed

 

[BigToque]

Russ,

Obviously, or else it would be wrong Do you think he'd email Microsoft Hotmail, about the selling a pirated copy of Win2k and a deal that went bad?

 

[flood]

I've also emailed paypal, but it seems as though the only real way to get through to them is by snail mail.

anyone know how to contact them through email about fraud?
I just used service@paypal.com and the online form

 

[pac1085]

Haha...I've got an idea...















Keep his money and send Win2k to me I'll even pay shipping! ...lol

 

[joey1412]

Wait, I'm confused..

What does Hotmail have to do with this? And what was fraudulent?

Did you indicate before the sale whether windows was returnable or refundable?
Not that it really matters, I'm just curious.

joey1412

 

[flood]

hah

at times, i have done stupid things

but nothing to the level of what Stefan said

 

[flood]

no I did not indicate anything about refunds.

I contacted hotmail because thats the address he has been emailing me from.
I wanted them to either remove his account or stop him from emailing me.

 

[joey1412]

So this type of situation is grounds for removal under hotmail?
I didn't know they had any say within personal sales.

Keep the dough, and change your email.

joey1412

 

[IBhacknU]

you can add him to your bocked senders list if you don't want to get anymore emails from him.

This probably isn't a good idea until it's resolved though, IMO

 

[flood]

change of email aint gonna happen
but he doesnt have my real address.

 

[Russ]

flood5,

If you and he do work out a deal the allows you, ethically, to keep the Win2K, eMail me with details as I might be interested in buying it.

Russ, NCNE

 

[flood]

IBhacknU-
yeah, thats what i was thinking

 

[flood]

Russ -
I'll let you know
I wouldnt mind letting it go for cheap since i already got the money i wanted for it.

and i'll be cracking a bunch of blocks for your email address during thanksgiving break

 

[BigToque]

flood,

how much did you sell it for in the first place?

 

[flood]

I asked $170 shipped
he gave me $184 and told me to do fedex

 

[pac1085]

Rock on! $184 bucks free!

 

[flood]

 

[BigToque]

$170 eh...

I bought my copy for $25. Win2k Pro, sealed and straight from MS

God I love having an uncle thats great friends with people at MS