nitromullet
Diamond Member
- Jan 7, 2004
- 9,031
- 36
- 91
Originally posted by: Praxis1452
If the card is artifacting tell them that they had better cover it. If it's retail they MUST honor it. If it's oem monarch would provide the warranty to a decent extent like 1 month I should think.
They are pretty clear about it...
These warranties apply only to video cards sold as parts. Video cards purchased in systems are covered by the same warranty as the system.
Part# 800323 - 6 Month Advanced Replacement Monarch Computer Video Card Warranty -
If the video card fails during the first 15 days from the invoice date Monarch Computer will issue an advanced replacement on the video card. If the product fails after the initial 15-day period Monarch Computer will replace the defective product with a new product according to the standard RMA procedure. Please note that under the manufacturer?s warranty it is likely that a refurbished or recertified video card will be issued as a replacement. Additionally, if you are unsatisfied with the video card upon purchase you may with this option return the video card for a store credit that may be used for a different product from Monarch Computer. Please note that advanced replacements require a refundable deposit prior to shipment. See terms and conditions for important information regarding all warranties, technical support and onsite repair service.
(Please note that after purchase of a warranty through Monarch Computer you will still retain rights in any applicable manufacturer warranty.)
Part# 800107 - Manufacturer Warranty Only -
Under this warranty option the manufacturer is solely responsible for fulfillment of warranty obligations. The customer must contact the manufacturer of the product directly regarding what, if any, warranty and/or replacement is available. The manufacturer is likely to replace products with a refurbished or recertified unit rather than a new unit. Items purchased from Monarch under this part number are not eligible for return to Monarch for replacement, store credit or refund. If this is not satisfactory than please see Monarch warranty number 800323.
The 6 month warrantee is $50...
I'm actually more in agreement with Arkane13131, I think it's HIS' responsibility to replace the card. I bought the card with the understanding that Monarch wouldn't do the warrantee service, but also with the knowledge that the card carries a 1 year manufacturer warrantee. I don't fault Monarch in this, but HIS...