Got burned/jacked/disrespected....

[bob4432]

did some computer assitance for somebody, in result got burned/jacked/disprespected. lots of time on my part. now that it is done, total disrespect and not even a thank you. still have machine in my possession, person is a real piece of shit and so self serving it makes me sick. lots of lip service but when time comes to give a little respect or help out i get disrespected hard.

boot & nuke is in the rom.....do i start it?

let me clear this up - no data is on the setup - just the setup was intricate and took quite some time because of many different aspects of the deployment and how the setup will be used. they can d/l the software again and all the keys they can have, i would just be getting rid of the work i am being fucked for, basically giving them back a machine w/ an empty hdd and they would have to have somebody else re-set it up - again, no data has been input into the system yet, just a intricate setup.

added for a better explanation since i am not as pissed today(06/27/2009):
to clear things up a bit, last night when i wrote this i was extremely pissed, so i can understand the lack of sense it made to some, well most people.

i was given a clean box w/ no hdd in it. the box was acceptable for the usage although i recommend a different setup for the fact that this machine was/is going to be the backbone of their business. setup server, misc software for a full and complete remote office setup - everybody coming in through ts/remote apps so all the employees will get is a rdp file and then the software comes in on their desktop as if they were sitting at a workstation local to the machine, but are at home or on the road. 100% tested and all configured and ready to go.

this was a paying setup. i explained to them the whole time where i was and was given lip service. "oh, it won't be a problem", "don't worry about it, we will take care of you". against my better judgement i couldn't get $$ up front but was a referral from a friend and the friend said they were good for it. this hasn't compromised my relationship w/ the friend, fwiw. now that it is complete i was asked when they could get it online and i replied we need to settle up on some stuff. i was basically laughed at w/ them saying it is all done, too bad, what are you going to do about it, it is our box and software.

none of their data has been put on the machine, it is clean as far as their data, just basically a fully configured office server for 100% complete remote offices w/ everything on the actual server automated. they will get all of the software and hardware they bought, i would not think of keeping something they paid for.

like i said they will get all the keys, the misc vendors acct number, phone numbers, email accts and passwords. the software purchased was all distributed via a d/l through ms, symantec and a few other companies - they can re-download it again - i am not keeping anything. i will not retain anything and come out where i started w/ them - at 0. they will on the otherhand have everything they paid for - all the software, just not the setup.

they new this was not a free service from the get go and throughout the setup/testing time i was given a lot of lip service. as a nice gesture on my part i have hosted their website on a server i rent for other sites for the last 6-8mos for free because i have a lot of bandwidth and space on it.

i am not trying to get rich off of this and that was covered, but a laugh and a "what can you do about it, it is already done" after it is fully configured is not payment or any type of settling up imho. thus the reason i was like f*ck it, i will just wipe it, but i still wonder if that is the right thing to do. had their been anything on their end to show gratitude i would not have this desire to wipe it, but i see now that during the setup i was just being told the niceties until it was complete. if i wipe they will need to have somebody else go through the setup. i honestly don't think they should get the whole setup for free when there was an agreed upon resolution.

hope this clears it up for people.

an no, i am not a drama person, i hate drama and i am 30+yrs old, this is not some 12yr old bs. and the company that is f*cking me is making easy 6 figures profit yearly - a small company but they are in the black with no issues in that area.

cliffs thanks to AznAnarchy99 as i am still so f*cking pissed about this:
Agreed to pay
Did shit ton of work on a server
Now customers dont want to pay and are even asking for help on other things.
Pondering nuking hdd

update 06/27/2009:

Originally posted by: bob4432

Originally posted by: oldsmoboat
You have their box, own their domain name, do their hosting and they are dissing you?
This is starting to seem odd. Unless Rollo Mather/Maxster is your client, no one is this stupid.

i not only own their main domain name but the name is a bit weird so i instructed them to get close spellings of it, and when i bought it since they wouldn't on godaddy, godaddy was running a special, so i have like 10-15 of what they could use as other domains.

sadly, this is a true situation. i wish it wasn't this stupid. their level of stupidity is worse than being shown here but i don't want to get into that. i am just pissed about this immediate situation and the disrespect received from it.

2nd image being created / verified....

update 06/27/2009:

Originally posted by: bob4432

Originally posted by: Jeff7181
Still no information on whether this company actually stated they will not pay. Everything else is unimportant if they're not actually refusing to pay and just being dicks. Sounds like the OP is making an assumption... unless of course they actually did say "we're not paying and you can't do anything about it because you've already done the work."

sorry, i thought i covered that. they have stated basically they aren't paying and too bad for me but to put it online and distribute the rdps, and also can you look at a couple of our people's laptops and check them out and bring them up-to-date if they need it. the audacity has become incredible. i couldn't make this stuff up. i wouldn't have brought this whole thing up unless they didn't say they wouldn't pay, i just wouldn't have done biz w/ them again and gave them what they paid for, but since they have said they won't pay and too bad to me, that is why i am pondering the wiping of the hdd since i got them empty. basically i acquired all the pieces through their means, which i do not want - they will get that stuff back, i put the puzzle together.

update 06/27/2009:

Originally posted by: bob4432
thanks for all the assistance after i cooled down and was able to adequately describe the situation. you all have given me an outside perspective and i understand you have given me that from the info i have given you. the reality is the situation is even more f*cked up but from the response i have received from what i have told you guys have suggested that i am not incorrect - i needed to make sure i wasn't too close to the situation to see if i was seeing it incorrectly. i have still cooled down a bit more, and things still look the same. i have 2 images in 2 different locations, both verified and ok. boot and nuke is ready. i think i will see what happens monday to see if they fix the situation or they will get back exactly what they gave me - an empty box and software, the website will probably come down. i am still amazed it has come to this, and i think alkemyst is probably right - they are use to ripping people off.

i guess i just can't comprehend such stupid behavior knowing what our deal was and the $$ they spent on some of the software that is on the machine along w/ all the licenses. i am not trying to sound like a power hungry person, but i can't figure out why they are doing this to me in the situation i am in w/ them, having never done anything but help them out. people are strange.

update 06/28/2009:

Originally posted by: Barack Obama

Originally posted by: vshah
you should have maintained your stance of dominance.

sigh

if everyone followed this simple advice we'd all be better off

how did i lose the stance of dominance? everything was going ok until the end, and i still have their stuff. imho i am still in a dominance yet polite stance. i have done nothing rash except my first post here from 06/27/2009 @ 04:03AM that didn't make any sense. i vented on here and not to them, nor did i do anything w/ the situation besides vent here, and after re-reading what i had posted, i am glad i vented here and not to them.

PlasmaBomb
i am dealing w/ the owner, so can't go any higher than that unfortunately.

as far as the website, the domain names are in my account on godaddy, the website itself is a domain on a server that i rent, they have seen the stats and know that they can not get them, they have to get them from me, which i have given them in the past. i am pretty sure i have a pdf of the receipt from godaddy that i keep in my "bought domains folder" and if not, i am sure i could get one from godaddy. i have all the original files for the website as i put it up, they do not have any ftp access to the server that i rent - no way

to everyone else:
i really don't care if i host the site for them if they made good on the deal w/ had - they don't use much bandwidth - guess their marketing co isn't doing their job

and fwiw, i have agreed to accept items other than $$ for payment, of course of equal value and kind of got laughed at so i kind think i know where i am at, i just hate to go there, but need to do what needs to be done.

hdd has been imaged in 2 places, website is backed up.

thanks all for the support to this unfortunate situation.

update 06/29/2009:

Originally posted by: Geekbabe

Originally posted by: nutxo

Originally posted by: takeru
as what everyone has said i say the same:
1. image server, wipe server, disassemble everything to the way you received it.
2. take down web site as of midnight tonight with a message stating "due to non-payment etc etc etc...."
3. from this point on EVERYTHING must be IN WRITING. you really should have drawn up a contract for all of this. email and word of mouth can only go so far. since there is no official paperwork almost anything goes.

considering you have all their domains and alternates under you name, they are your property entirely. it doesn't matter if they branded the site name already. if they want ownership of it, they have to buy ALL the names/alternates at once, and i would make them pay up the nose to get them. you hosted them for free all this time, remember that.

This.

I'd be a lot more vindictive but everyone here seems to think its okay to take it up the ass.

Wiping out all the work you've done while satisfying does nothing to compensate you for the work you've already done.

I'm going to assume here you've been invoicing these idiots?

My advice.. do not destroy the work, take them to small claims court and attempt to collect on the bill.

i understand what you are saying and yes i have put in a lot of time into this. have learned quite a bit in the process too. haven't done a deployment like this before. sad it is ending up this way.

i really don't think i have enough to stand in court - emails? do they stand up in court? i mean if i could make the court get their computer and see the emails they would know they were on there but i highly doubt that would happen in reality.

i am hoping that tomorrow or the next couple of days this shit gets worked out and we can come to a finalization - i would actually like them to use this as it works better than even i thought it would, but they won't get it from me for free.

also, fwiw, the disaster recovery test all worked well too, so the system has been fully tested and restored in less than 20mins. i didn't think there would be a problem on that end, but whenever i have to restore a hdd i am always a bit worried something won't work correctly, but so far the acronis products have not failed me in over 6+yrs of working w/ them. good stuff, worth the $$, even the server stuff

update 06/29/2009:

Originally posted by: bob4432
well a quick update. my desire not to answer a couple of their emails over the weekend has got them into a bit of a panic. i needed time to cool off, so i took. this thread has also helped me out a lot too and i appreciate all the response regardless of whether or not you agree w/ me or not. they are going to be going away on a long week/weekend for the 4th - must be nice to start your 4th weekend, well last friday, so we have decided to talk when they get back. for the time being, the machine is off and no use of it, the site is currently still up in its original state. i figure i do have time on my side, and well, sometimes domain names are priceless if it comes to it, hell if i really want to be a dick if things go south i could just re-route all of the domains i have that they could use to their competitors. again, i hope it doesn't come to this.

will keep updated, but the thread will probably be quiet in regards to any real updates till after next weekend.
bob

update 06/29/2009:

Originally posted by: bob4432

Originally posted by: BoomerD
Just ask yourself this:

IF the situation was (more or less) reversed and you owed them money for services rendered, would they be as patient and polite as you seem to be, or would they be the kind of pricks we're encouraging you to become?

From the sounds of it, they'd have already filed with the small claims court, filed a lien on your property, yanked the website permanently, sold the domain names, and laughing about it..."Whatcha gonna do about it?

i honestly don't know what they would. i can speculate, yes but i care what i am doing. i understand what you guys are saying but a week isn't going to really make a difference in the scheme of things. if after the week things are the same way and no payment has been made, then they get back their equipment/software EMPTY, the way i got it, their site goes down, at the very least.

like i said, they are not ahead - they are not using the server i setup for them or any of its services - they can't as it is in my possession. if the site is up for another week is really not a big deal, it is not like their website it going to get changed (as they can't - no access).

again, i appreciate the views and i appreciate your opinions and if i am being a bit soft, well i am being a bit soft since i have calmed down. like i said before i am not trying to destroy the brand or cause them great economic harm and honestly hope it doesn't come down to that.

update 07/07/2009:

Originally posted by: bob4432
sorry for the delay...

well, after thinking more and more about it, either the 3rd or the 4th when they were well and good into their vacation (i must say i was again more than pissed the more i thought about it, the way he left me in a situation and he was out having a good time) i sent him and email/txt just telling him his stuff was wiped and to come and pick it up monday, and that the website would be going down monday also. at that point in time i did have my images so i did go ahead and wipe all his stuff - everything was gone known to him, i was basically through.

after a couple of emails/txts back, well, i was more than taken care of for my past time and hosting along w/ a year in advance on both areas. the outcome was better for me than our original plan, which to me still doesn't make sense from his standpoint since he could have just done our deal and not had to go to this level, but whatever, they chose the path . the setup, since i am dealing w/ this type of person is favored heavily for me.

w/ this person things are now done different than trusting their word - everything will be done in writing and full payment in front. definately have to watch them and i won't be as nice and helpful as i normally am but still easily fulfill my portion of the arrangement - it appears they have taken my niceness for weakness.

this may have been a dickish thing to do on my part w/ the timing but man, it kept eating at me over thur/fri/sat big time, every time i would go into my office and there was his stuff - i was through - put in the disk and wiped it all. at least now i been able to test a couple of times my disaster recovery plan and it has worked very well.

we will see how this is going in a month, hopefully no more bullshit.

update 07/07/2009:

Originally posted by: bob4432
oh yes, cash in hand. the machine wasn't going to be restored until that was done.

everything is still in my possession and will be as i will be doing any maintenance, so it will either be at my home office since they connect in remotely and i have plenty of bandwidth for there needs or it will go to a datacenter that will be under my name. being that things are up-to-date as far out as they are, i am ok at this point and still will be in possession of everything and since he took care of it for the year w/ a no refund clause - he can take it in 3mos if he wants.

and, i still own the domains .

i will talk to him in 9mos to make sure he is always ahead by a couple months at least.

update 10/12/2009:

Originally posted by: bob4432
ok, they went full retard ++ again, so here is my question - i have a lot of domains this person could use, and since the last "issue" i have bought more to help protect them from competition (things were looking good, not real sure what the problem is anymore, just i don't want to deal w/ them anymore at all) and to cya. i also own the domain of their name - personal name - anybody know the legalities if i would have to sell them even their name domain since it was for commercial use at the price i paid or can i make some $$ off them?

their actions are beyond my comprehension at this point. just trying to get this domain name/s figured out and be done w/ them, the main issue is their name. sad to see people hell bent on destructing their own brand/image/life....looks like this may go to atleast arbitration unless a check is written to me, oh yeah, i still have everything in my possession - talk about pissing into the wind ???

updated to reflect important points, i think i got most of them for you

 

[Wheezer]

Originally posted by: bob4432
did some computer assitance for somebody, in result got burned/jacked/disprespected. lots of time on my part. boot & nuke is in the rom.....do i start it?

so your asking if ATOT should condone you destroying someone else's property?


You're stupid...and get out of the computer repair business.

 

[JohnCU]

Originally posted by: Wheezer

Originally posted by: bob4432
did some computer assitance for somebody, in result got burned/jacked/disprespected. lots of time on my part. boot & nuke is in the rom.....do i start it?

so your asking if ATOT should condone you destroying someone else's property?


You're stupid...and get out of the computer repair business.

 

[bob4432]

Originally posted by: Wheezer

Originally posted by: bob4432
did some computer assitance for somebody, in result got burned/jacked/disprespected. lots of time on my part. boot & nuke is in the rom.....do i start it?

so your asking if ATOT should condone you destroying someone else's property?


You're stupid...and get out of the computer repair business.

there is no data on there, just a intricate setup - i wouldn't destroy somebody's data. they can d/l the software and os and have somebody else do it, i am just unsure of whether or not i should give them the same treatment they gave me.

 

[RedArmy]

What people really need to do is stop asking such stupid ass questions on this forum. Do whatever the fuck you want but be prepared to live with the consequences.

 

[Cyco]

Cmptr r3par3 iz srs bznz!

Seriously though, if it's done, give it back and bid good riddance.

 

[bob4432]

Originally posted by: RedArmy
What people really need to do is stop asking such stupid ass questions on this forum. Do whatever the fuck you want but be prepared to live with the consequences.

there are no consequences, that is part of the issue. if there were consequences i would weigh them, but they are none - they are not losing anything except for the setup which i did completely and that brought upon the issue of the burn

 

[Wheezer]

Originally posted by: bob4432

Originally posted by: RedArmy
What people really need to do is stop asking such stupid ass questions on this forum. Do whatever the fuck you want but be prepared to live with the consequences.

there are no consequences, that is part of the issue. if there were consequences i would weigh them, but they are none - they are not losing anything except for the setup which i did completely and that brought upon the issue of the burn

listen...IT'S GONNA HAPPEN.

If they burned you professionally...deal with it and move on.

If they burned you personally....as I said get out of the computer repair business....whether you are a doing it as a full time gig or on the side for petty cash.....personal problems have no place mixing with business.

You leave that shit at the door.

 

[Mo0o]

Wait... what? Did they pay you for this?

 

[Gibson486]

Ummm....you give good customer service regardless of how you are treated. It's how you run a business. Retalition should not be part of any business practice.

 

[boomerang]

Who the hell ever came up with this "disrespect" shit? As soon as I hear that term being used, I tune out whatever is being said.

 

[RichUK]

Fill the case with expanding foam.

 

[RKS]

Do what's best for the client and you'll do what's best for you. Even though I help people resolve their legal issues I still run into ungrateful clients; they piss me off but I have to maintain my professionalism.

 

[OILFIELDTRASH]

I am not understanding what work was done and how you were "burned". Not that its relevant to the conversation I'm just a nosey bastard.

 

[olds]

Originally posted by: bob4432
... still have machine in my possession,....

Maybe they plan to say thank you or blow you when you give it back.

 

[Dari]

Be the bigger person and let it slide.

 

[olds]

Originally posted by: Wheezer

Originally posted by: bob4432
did some computer assitance for somebody, in result got burned/jacked/disprespected. lots of time on my part. boot & nuke is in the rom.....do i start it?

so your asking if ATOT should condone you destroying someone else's property?


You're stupid...and get out of the computer repair business.

Dude!.. You burned/jacked him. He is so going to kick your ass!

 

[Sea Moose]

They disrespected you, you owe them no favor
This is a course of action you could take




1)Contact the russian space program
2)Hire a rocket.
3)Fly into space and orbit the Earth
4)Kick the pc of the asshole out of the air lock towards Earth
5)Jump back to Earth master chief style
6)Get back to your workshop and tell said asshole his computer is ready for collection
7)When he arrives to collect, say it got stolen, as he walks out the door, if timed just right the computer should crash in front of him
8) Post video on youtube... forever a legend
9)Repay business loan for rocket and development of master chief style jump suit.

 

[amdhunter]

I hate people like that. One person I fixed a computer for decided to get all uppity about paying me 100 for the work I did for her. She was a friend of my brother-in-laws. The computer would not boot at all for almost 3 months, and had to remove tons of spyware when I did get it started. We had agreed on $100 before I started.

I drove there, and had made it completely usable and faster than it has ever been, but she said because I fixed it so quickly, she couldn't justify paying me so much. In the end she agreed to pay me $25 dollars (she wanted to give me $15.)

I spent about 30 minutes there -- I was so pissed off, I told her to keep her money, and to NEVER ask me to fix her computer again. Needless to say, a few months later, she needed help again, and offered to pay me what I wanted, but I told her to fuck off. lol (Felt bad for my bro-in-law though, he really wanted me to help.)

EDIT: Nuke the shit. Fuck them.

 

[Gooberlx2]

I hate people like that.

People like what? We don't even know what happened. Could be the OP is just a huge drama queen and overreacting.

 

[MotionMan]

Originally posted by: bob4432
did some computer assitance for somebody, in result got burned/jacked/disprespected. lots of time on my part. now that it is done, total disrespect and not even a thank you. still have machine in my possession, person is a real piece of shit and so self serving it makes me sick. lots of lip service but when time comes to give a little respect or help out i get disrespected hard.

boot & nuke is in the rom.....do i start it?

Was this a personal favor or business?
How exactly were you offended?
How old are you?

MotionMan

 

[MrMatt]

Originally posted by: boomerang
Who the hell ever came up with this "disrespect" shit? As soon as I hear that term being used, I tune out whatever is being said.

OP is clearly in a latino gang residing somewhere in southern california.

 

[MotionMan]

Originally posted by: MrMatt

Originally posted by: boomerang
Who the hell ever came up with this "disrespect" shit? As soon as I hear that term being used, I tune out whatever is being said.

OP is clearly in a latino gang residing somewhere in southern california.

According to his profile, that would be Southern Arizona?

MotionMan

 

[Sea Moose]

Originally posted by: boomerang
Who the hell ever came up with this "disrespect" shit? As soon as I hear that term being used, I tune out whatever is being said.

when i hear "disrespect" and "war veteran" in the same sentence, i get very very very very angry. :frown:

 

[lxskllr]

I really have no idea what you said due to the urban crap talk, and lack of details. I don't work for free(unless I choose to). If they aren't paying give them an empty box. If they are paying, give them a working box. It's all pretty simple.