Hard Drive Problem

[Frankie]

Here is the problem. I have a 60GB Maxtor HD, I use it as a storage drive. About a week ago it started locking up my computer every time I tried to access something on it. I tried zeroing out the Hard Drive with a Low Level Format and then reformating it. Now it says it only has 32GB, NOT 60!! I ran the powermax software, went through all the tests, but it says nothing is wrong with it. I go to Maxtors Website to get an RMA number, it IS under warranty, it says I need a error code to get an RMA Number and to use Powermax to get it. HOW am I supposed to get an error code when Powermax says THERE IS NOTHING WRONG WITH IT?!?!?

Does anyone have any ideas why this HD got cut it's storage cut in half? It's not making any noises of any kind, it just won't let me get the full 60GB. Any help would be appreciated.

 

[johnjkr1]

You don't necessarily need a failure code, just call them up. As for getting your space back, try destorying all the partitions, recreating them, then reformatting the drive.

 

[Frankie]

I did delete the partition, only had one. Not sure what you mean by destroying the partition. Even when I created the partition, after doing the low level format, it still only created 32GB worth. I told it to use all the space available.

 

[TheVyper88]

are you absolutely sure you did not format it in FAT 32? fat 32 will only create a 32gig partition max. no matter how big your drive is.

 

[johnjkr1]

Good catch vyper, I completely forgot about that one.

 

[TheVyper88]

Hey you hate to but ya just gotta ask. We all have those days.

 

[Frankie]

Originally posted by: TheVyper88
are you absolutely sure you did not format it in FAT 32? fat 32 will only create a 32gig partition max. no matter how big your drive is.

Doh!!!!! That's exactly what I did. I had to use my Seagate CD, since Powermax didn't have anything to format the drive, to create the partition and format the drive. That did it. My mind wasn't quite working then. I still wonder what caused the problem to begin with. It seems to be working now. Something must have gotten corrupted. Any ways, thanks for the help.