HELP!! Does Asus repair motherboards???

[SpongeBob]

Alright, here's what happened, I was removing my FOP32 and I accidentally scratched the PCB on my A7V. Now it will not find my RAM. I rememeber someone told me once that Asus will repair motherboards for a fee. Is this true?? If so what do you have to do??

 

[spaceman50]

Back in 1997 had Asus mobo in 7 month kept killing harddrives ;-(
I sent board in with $20. got it back " they updated BIOS "
that is all the info I got from them . I emailed them every week
for 8 months never got an reply ......;-(
Check this page out -----------> http://www.dma.net.au/asus_news.html
good luck
You might want to try deffoger kit an repair that scrape your self
Spaceman50

 

[Spoooon]

A trace on my CUSL2-C burned up. Luckily, some jumper wire and solder was all it took to fix it.

 

[SpongeBob]

Thanks, I though about the defroster kit actually but am not to confident that I could actually get this method to work. Anyone else got any ideas?????

 

[SpongeBob]

A jumper wire might be a good thing to try, thanks Spoooon.

 

[Dulanic]

Yes they will, call the RMA department.... its on their webpage... its the US Marketing Department phone #... when you call there is a RMA and Tech Support option, they can help you out.

 

[DaddyG]

If you see the damaged trace, any good Mom and POP PC shop or Electronics shop should be able to fix it. Course, most have like a $70 minimum charge.

 

[Wik]

You could send the board to me and I will tell you if it can be fixed, and if not I will be happy to throw it out for you j/k Really if you can see where it is damaged you should be able to fix it yourself or find a friend that can. I repair commercial laundry and dry cleaning equipment and there is this one hotel that has some big dryers that are burning up traces on a circuit board every other year or so. You cant get the boards anymore so you should see my all of my jumpers I have had to install over the years But it still works.

 

[kimagurealex]

according to the place i bought my mobo from, central computer, the one located in the Santa Clara, CA. They told me that ASUS only deal with dealers. not end user. so, i have to take it back to the central and get the RMA and then they send it to the ASUS and wait for at least 5 weeks (last time, it was 2 months) to get my mobo back.
Alex

 

[Dulanic]

<< according to the place i bought my mobo from, central computer, the one located in the Santa Clara, CA. They told me that ASUS only deal with dealers. not end user. so, i have to take it back to the central and get the RMA and then they send it to the ASUS and wait for at least 5 weeks (last time, it was 2 months) to get my mobo back. >>



Not true, I have a MB in with Asus right now for RMA. I called Asus, talked to the RMA department, they asked for the serial # and the problem and gave me a RMA #.

 

[SpongeBob]

Cool, I'm gonna try calling them tomorrow since I have the day off work. Wish it was an 800/888 number though, the phone call will probably be the most expensive part of getting it fixed!

 

[michael2]

ASUS has a 3-year warranty like Intel.
ASUS does try to get consumers to return motherboards to the reseller first though.
The 3-year warranty is one of the reasons I bought an ASUS motherboard to replace my ABIT motherboard.
ABIT only has a one-year warranty.