Help please.

[grcf450]

Hi everyone, I just finished building by first ever pc and I am getting blue screens that say memory management. Once I turn the pc back on, and it boots, a window comes up and it says :windows has recovered from an unexpected error" Can any one help me out? I would really appreciate it!!! Thanks!!!

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1a
BCP1: 0000000000041790
BCP2: FFFFFA8003F67320
BCP3: 000000000000FFFF
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\030711-39827-01.dmp
C:\Users\PCGR\AppData\Local\Temp\WER-73788-0.sysdata.xml

Im running the following with windows 7:

AMD Phenom II X4 955 Black Edition Deneb 3.2GHz

ASUS M4A89GTD PRO/USB3 AM3 AMD 890GX SATA 6Gb/s USB 3.0 HDMI ATX AMD Motherboard

XFX HD-577A-ZNFC Radeon HD 5770 (Juniper XT) 1GB 128-bit GDDR5 PCI Express 2.1 x16 HDCP Ready CrossFireX Support Video Card

G.SKILL Ripjaws Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model F3-12800CL9D-8GBRL

CORSAIR Enthusiast Series CMPSU-650TX 650W ATX12V / EPS12V SLI Ready CrossFire Ready 80 PLUS Certified Active PFC Compatible

Western Digital Caviar Black WD6401AALS 640GB 7200 RPM SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive

 

[grcf450]

I just got another blue screen that said "bad_pool_Header" :thumbsdown:

OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 19
BCP1: 0000000000000003
BCP2: FFFFF8A00A1E1840
BCP3: FFFFFA8006995008
BCP4: FFFFF8A00A1E1840
OS Version: 6_1_7600
Service pack 0_0
Product 256_1

Files that help describe the problem:
C:\Windows\Minidump\030711-29290-01.dmp
C:\Users\PCGR\AppData\Temp\WER-72462-0.sysdata.xml

Any help is appreciated, thanks!

 

[ShreddedWheat]

Here is some info from Microsoft's website. Have you been able to boot into Windows at all with no problems before loading any drivers? If so I would recommend first trying to go to an earlier restore point.... If it is doing this already I would use process of elimination. Build computer with minimum needed parts (ie mobo, cpu, ram, NIC, video card if built in to mobo, etc...) and reinstall OS...if all that runs well then look at installing all updates from Microsoft's website before installing drivers...then start adding in other components....If this isn't working see if you can borrow any parts from someone...ie ram / harddrive for testing. Hope this helps some.

Question
Windows stop BAD_POOL_HEADER error.

Cause
This error is generated when a driver or part of Windows does not allocate the memory properly, and can be caused by any of the below possibilities.

Bad hardware drivers.
Issues with NTFS file system or disk write issues.
Issue with software program, e.g. anti-virus scanner.
Answer
Recover Windows to an earlier copy

If you're unable to boot into Windows because of this error, you'll need to boot into Windows Safe Mode and restore Windows to an earlier copy before being able to attempt any of the other suggestions mentioned below.

Install the latest service packs

Hardware drivers that are installed by third-party programs commonly cause this issue. Many of the errors will not be encountered if you have the latest Microsoft Windows Service Pack installed on the computer.

How to update a Microsoft Windows computer.
Get the latest hardware drivers

Install the latest drivers for any newly installed hardware device. If no new hardware has been installed make sure you have the latest drivers for the below devices.

Video card
Network card or router (if present)
Any removable or external disk drive
A listing of computer drivers and links to hardware manufacturers driver pages can be found on our driver's section.

Install the latest updates for software programs

Get the latest updates for software programs running on your computer. If you've recently installed a new program and have been getting this error, make sure no available updates are available for that program through the developers web site. If no updates are available try uninstalling the program through the Add/Remove programs in Control Panel.

If no programs have been recently installed, temporarily disable programs from starting up with your computer by following the steps in document CHTSR and if this resolves the issue it's likely one of the background programs are causing your issue and either need to be updated or uninstalled from the computer.

Issue between drivers/software and Microsoft's Indexing Service

Disable the Indexing Service by following the below steps. Note: You must have administrator rights to follow the below steps.

Click Start, Run, and type services.msc and press enter.
Once in the services window scroll down to "Indexing Service" and double-click it.
In the Index Services Properties window change the startup type to either "Disabled" or "Manual".
Issue with disk drive

As mentioned in the above causes to this error, if programs are having issues writing to the disk drive this error can be generated. Run ScanDisk on the computer to make sure no errors are present on the drive and if present that they're fixed if possible.

Bad hardware

Although this issue is almost always resolved by following the above steps, because this issue is generated with bad memory allocations or bad disk writes, it is also possible that the error could be related to bad hardware (e.g. bad memory or bad hard disk drive).

Before assuming that either of these is bad, we suggest erasing everything and re-installing Windows. This will help verify without doubt that this is not a software issue. If after re-installing Windows, and updating it with all the latest updates, you continue to get this error we suggest replacing the memory, hard disk drive, or both.