HELP! Video problems

[parker420]

I have a new All-in-One ASUS ET2700INKS Desktop, bought about 6 weeks ago. Some videos told me it needed Adobe Flash Player to run....I installed it. It's the current version, I checked for updates and everything. Now....When I try to play a youtube video, it either stops, says IE has stopped working, or if it does play, the top of the screen, maybe a inch or less is like a flouresent yellow, and the whole screen has that same yellow tint to it. Or sometimes it will say video is not available? I take Adobe FP off....the videos that will play are perfect? I have no clue here. I even tried using Fire Fox......same problem! HELP PLEASE! Thanks in advance.....OH...BTW, My other Desktop, a new Gateway that's also running Win7, that's maybe 4 or 5 months old, runs videos fine? CRAZY! LOL!

 

[sm625]

Wow that's scary. Those all in one machines cost a lot of money to have to deal with such hassle. RMA it. Tell them not to ship it back until it can play the link you provide.

 

[ZeroRift]

Honestly, to me this sounds more like a video driver compatibility issue....

I would suggest disabling hardware acceleration within your browser and see if that helps at all.

Also FYI: Some browsers (Chrome specifically) have Flash Player built in, so depending on what you're using, you may not need to install a separate version of Flash.

As for youtube: I can't verify this at the moment, but I don't think you need flash at all to watch movies there....