- Dec 21, 2000
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Hi there, troubleshooting for my Sister ...need help.
Essentially,
Modem Drivers corrupted (as said in XP Error message at the end of each Driver install attempt) even though different and newly Dloaded drivers used. Suspected Dead/faulty Modem. But, tried a totally different Modem... with same results. Both Modems respond with device info to a ModemPoll App (Conexant).
Scanned with AVG, AVast, Norton AV 2K4, Spybot, AdAware. all with updated defs. Nada.
Curiously did notice that ALL folders are marked Read only. Thought that was fishy. Not like that in my W98SE.... but she is running XP Pro SP2.
Her 12yo son is most likely the cause ....Dloading games & whatnot all willy nilly. ( THAT will rest assuredly END post haste, heh, for Uncle Tech Support is tired of cleaning up his shat. lol. oops sorry.)
So my questions are:
Does XP normally have all folders marked as Read Only? (perhaps a SP2 measure?)
Ever hear of Spyware/malware corrupting modem Driver installs?
Sidenote: XP at first seemed to be auto installing the same auto detected Modem driver.....which then always sprouted the "There was a problem installing your HardWare...the Driver is damaged or corrupted"...etc.
Searched the INF folder for the Text of the ID string of modem....and in turn moved those .INF files to diff location...so that I could point to & install newly Dloaded driver. Still same results.
Tried different modem with it's own drivers. Same results.
Made sure to disable SW modem option in BIOS ..... as this is a PCI card. ( I believe that option is for AMR modems)
Any suggestions?