How to test burner?

Easy1

Member
Aug 20, 2000
50
0
0
Buslink (Lite On rebadge) less than six months old appears to be on the way out. Drive functions perfectly except for burning. It has started making lots of coasters and when a disc will actually load some (not all) of the tracs sound like crap. It blows my mind that some sound awful but others sound great. Nero reports that the burn was successful and reports no problems from the error check. IMO that only proves that the error check isn't worth crap because the disks sure sound awful and the source material is fine. I have tried Nero and Musicmatch and three different brands of media - nothing seems to work. The software and media perform flawlessly in another (older) burner in another machine and on the dvd/cd writer in the same machine. That seems to finger the Buslink (Lite On) burner as the problem. Anything else to try before replacing the drive?
 

Sid59

Lifer
Sep 2, 2002
11,879
3
81
laser might be going out. prolly got the small percent of the drives that are crappy. RMA it.
 

Easy1

Member
Aug 20, 2000
50
0
0
Buslink (Lite On) dead. Xmas purchase so receipt gone with the wind. Replaced with $10 Ceyndine (unknown brand)48x12x48 Office Max special. That Lite On sure didn't last long! Thanks for the suggestions.
 

Sid59

Lifer
Sep 2, 2002
11,879
3
81
Originally posted by: Easy1
Buslink (Lite On) dead. Xmas purchase so receipt gone with the wind. Replaced with $10 Ceyndine (unknown brand)48x12x48 Office Max special. That Lite On sure didn't last long! Thanks for the suggestions.

call the company and start a RMA. Retail packaged products carry a 1 year warrany.
 

peter7921

Senior member
Jun 24, 2002
225
0
0
Don't feel too bad, my friends Yamaha CD-RW died the other day and it was only 7 months old(Bought in November). It happens with all brands, there is always a few that go defective.

Like Sid59 metioned you should find out the warranty details as that drive should atleast have a one year warranty.
 

Easy1

Member
Aug 20, 2000
50
0
0
Originally posted by: Sid59call the company and start a RMA. Retail packaged products carry a 1 year warrany.

RMA refused. After being on hold for 30 minutes they claim I must have original receipt. This despite the fact that a sticker on the drive bearing the serial number and date of manufacture (Sept 2002) clearly establishes that it is less than a year old. The drive was a Christmas gift and I never had a receipt but they didn't care about that. I guess Buslink is one of those sleazy companies that will seize upon any excuse to screw a customer. Obviously they're not looking for repeat business. Lesson learned.:disgust::disgust:
 

Sid59

Lifer
Sep 2, 2002
11,879
3
81
Originally posted by: Easy1
Originally posted by: Sid59call the company and start a RMA. Retail packaged products carry a 1 year warrany.

RMA refused. After being on hold for 30 minutes they claim I must have original receipt. This despite the fact that a sticker on the drive bearing the serial number and date of manufacture (Sept 2002) clearly establishes that it is less than a year old. The drive was a Christmas gift and I never had a receipt but they didn't care about that. I guess Buslink is one of those sleazy companies that will seize upon any excuse to screw a customer. Obviously they're not looking for repeat business. Lesson learned.:disgust::disgust:


that totally sucks =\ I bought my Plextor online and when it crapped out, i called up and started the RMA process with no problem.

You should call again and see if you get a different rep.
 
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