Problem: No network connection.
Rig:
- Dell Laptop
- XP Home
- Broadcom onboard NIC
- RoadRunner ISP
- Latest drivers/patches/ad-aware/spybot/nav as of end of last month.
- TCP/IP configured to lease IP automatically
- No new hardware or software changes since last December.
- Everything was fine last week.
Symptoms:
- No blinking "PC" light on cablemodem and NIC.
- No network connection.
- ipconfig[/b] and Network Connections show "Media Disconnected."
Tried and failed the following attempted solutions:
- Rebooting
- Reinstalling NIC
- Setting NIC to every 10 and 100 full and half duplex combination
- Running Norton, Ad-Aware, and Spybot
- 2 brand new, verified working Cat5 cables
- 2 different verified working roadrunner places (my house and my work).
- 4 different verified working ports on a Linksys router.
- Broadcom diagnosis software passes every test. Only conclusion it reaches is that the NIC doesn't have an IP leased at the moment.
- Device manager shows no IRQ or driver errors.
Question:
1. If the NIC port is dead/damaged, could I tell via a windows error of some sort? Would it show up in device manager?
2. Could re-imaging the laptop with the Dell restore CD possibly fix the problem (my guess is that I'm 99.999% sure it wouldn't).
3. If I send it back to Dell, would they fix the port, swap the mobo, or restore/re-image the laptop (despite no visible windows hardware error messages)?
4. Can I have a cookie for making this post pretty?
Rig:
- Dell Laptop
- XP Home
- Broadcom onboard NIC
- RoadRunner ISP
- Latest drivers/patches/ad-aware/spybot/nav as of end of last month.
- TCP/IP configured to lease IP automatically
- No new hardware or software changes since last December.
- Everything was fine last week.
Symptoms:
- No blinking "PC" light on cablemodem and NIC.
- No network connection.
- ipconfig[/b] and Network Connections show "Media Disconnected."
Tried and failed the following attempted solutions:
- Rebooting
- Reinstalling NIC
- Setting NIC to every 10 and 100 full and half duplex combination
- Running Norton, Ad-Aware, and Spybot
- 2 brand new, verified working Cat5 cables
- 2 different verified working roadrunner places (my house and my work).
- 4 different verified working ports on a Linksys router.
- Broadcom diagnosis software passes every test. Only conclusion it reaches is that the NIC doesn't have an IP leased at the moment.
- Device manager shows no IRQ or driver errors.
Question:
1. If the NIC port is dead/damaged, could I tell via a windows error of some sort? Would it show up in device manager?
2. Could re-imaging the laptop with the Dell restore CD possibly fix the problem (my guess is that I'm 99.999% sure it wouldn't).
3. If I send it back to Dell, would they fix the port, swap the mobo, or restore/re-image the laptop (despite no visible windows hardware error messages)?
4. Can I have a cookie for making this post pretty?