I was given a new laptop about two months ago that has Windows 8.1 with Bing installed on it and was happily using either a wired or wireless optical USB mouse on it up until a week or so ago when they both began malfuctioning in the same way. That is that the pointer is frozen but left and right clicks function as expected.
Nothing I tried could get them working properly again - uninstall and reinstall in Device Manager, System Restore points made when the mice were still working, uninstalling updates, removing the battery, making suggested edits to the registry up to wiping the hard drive and restoring the laptop to the out of the box OS.
Now I find both mice still have the frozen pointer problem even when connected to a friends XP laptop and desktop. I've tried a third USB optical mouse on my restored laptop and it's working properly.
The wireless mouse (SAKAR iConcepts M01727-MB) has only had light use and is several years newer than the wired mouse (Memorex MX4210) which has had heavy use. The only explanation I can think of is that they both have had whatever firmware they might have corrupted by some sort of malware - could it be Windows 8.1 itself?
Nothing I tried could get them working properly again - uninstall and reinstall in Device Manager, System Restore points made when the mice were still working, uninstalling updates, removing the battery, making suggested edits to the registry up to wiping the hard drive and restoring the laptop to the out of the box OS.
Now I find both mice still have the frozen pointer problem even when connected to a friends XP laptop and desktop. I've tried a third USB optical mouse on my restored laptop and it's working properly.
The wireless mouse (SAKAR iConcepts M01727-MB) has only had light use and is several years newer than the wired mouse (Memorex MX4210) which has had heavy use. The only explanation I can think of is that they both have had whatever firmware they might have corrupted by some sort of malware - could it be Windows 8.1 itself?
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