Joe's Crab Shack - No Tipping?!?!

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JSt0rm

Lifer
Sep 5, 2000
27,399
3,947
126
I hate tipping more than anyone in the world.

This is great news.

Listening to this guy saying that the dude is going to raise prices by 30% which exceeds your 20% tip. Great, so let them do it. Tips are such BS. I'd rather go to the place that is more expensive that doesn't require tips.

You would rather give the owner 30% more then tip staff 20%?
 

JSt0rm

Lifer
Sep 5, 2000
27,399
3,947
126
Servers need to be the ones making $120 a night and the cook deserves the $250 a night.

A line cook will never make $250 a night. The job is literally take this pre designed thing and cook it right and plate it and then pass it to the chef for final inspection then to the expediter and then to the food runners.

The servers job is to

1. have complete knowledge of every ingredient in every dish.

2. wear a smile always and interact with the guests in a meaningful way.

a. Meaningful - Understanding how much service that table desires and given them exactly what they want

3. Using jewelry cues, watches and clothing to know how to upsell the guest.

a. Always upsell because you enjoy it. However I have found if you offer small, medium, large or Least expensive, moderate expensive, most expensive people for some reason will 80% of the time go down the middle. Its crazy and you can get some significant check average bumps by applying that to everything on the menu/bar menu.

4. Having perfect auditory memory. My auditory memory is unreal. I even just say something outloud to myself now to remember it for short durations of like 5 minutes. I listen back to the words as they were spoken.

5. Knowing when there is a problem before anyone else (including the guest)

6. Knowing how to prioritize your time in the most efficient way possible.

7. Knowing all of the proper serving etiquette i.e. never set things on the table so the back of your hand is towards the guest. Never walk drinks over to a table without a tray (even 1 drink) and others.

8. Knowing how to open a bottle of wine? Yeah easy. Now open a bottle of wine thats 30 years old and the cork is disintegrating on you. Learn how to decant a bottle of wine with a candle and a decanter.

9. Know why you may want to offer a syrah for a filet and a cabernet for a ribeye. Know when to offer a syrah for a ribeye and a cabernet for a ribeye.

10. Know the difference between semillon and sauvignon blanc.

11. What food would be best for each of those wines? Sea scallops? Hog nose snapper? Which wine? why?

12. Know the differance between a sea scallop and a bay scallop. Know what the u scale is.

13. Knowledge of all primal cuts. Knowledge about what temperature different cuts shine at.

I could go on and on and on and on.

For those of you who think the job requires no skill - you dont know what you are talking about.
 

KMFJD

Lifer
Aug 11, 2005
31,816
50,113
136
A line cook will never make $250 a night. The job is literally take this pre designed thing and cook it right and plate it and then pass it to the chef for final inspection then to the expediter and then to the food runners.

The servers job is to

1. have complete knowledge of every ingredient in every dish.

2. wear a smile always and interact with the guests in a meaningful way.

a. Meaningful - Understanding how much service that table desires and given them exactly what they want

3. Using jewelry cues, watches and clothing to know how to upsell the guest.

a. Always upsell because you enjoy it. However I have found if you offer small, medium, large or Least expensive, moderate expensive, most expensive people for some reason will 80% of the time go down the middle. Its crazy and you can get some significant check average bumps by applying that to everything on the menu/bar menu.

4. Having perfect auditory memory. My auditory memory is unreal. I even just say something outloud to myself now to remember it for short durations of like 5 minutes. I listen back to the words as they were spoken.

5. Knowing when there is a problem before anyone else (including the guest)

6. Knowing how to prioritize your time in the most efficient way possible.

7. Knowing all of the proper serving etiquette i.e. never set things on the table so the back of your hand is towards the guest. Never walk drinks over to a table without a tray (even 1 drink) and others.

8. Knowing how to open a bottle of wine? Yeah easy. Now open a bottle of wine thats 30 years old and the cork is disintegrating on you. Learn how to decant a bottle of wine with a candle and a decanter.

9. Know why you may want to offer a syrah for a filet and a cabernet for a ribeye. Know when to offer a syrah for a ribeye and a cabernet for a ribeye.

10. Know the difference between semillon and sauvignon blanc.

11. What food would be best for each of those wines? Sea scallops? Hog nose snapper? Which wine? why?

12. Know the differance between a sea scallop and a bay scallop. Know what the u scale is.

13. Knowledge of all primal cuts. Knowledge about what temperature different cuts shine at.

I could go on and on and on and on.

For those of you who think the job requires no skill - you dont know what you are talking about.

i just want them to take my order and bring me my food, the less they talk unless spoken too the better normally
 

Ns1

No Lifer
Jun 17, 2001
55,420
1,599
126
lol, jstorm breaks down "memorize the menu" into 20 different bulletpoints but looks down upon the chefs by claiming their job is to simply "cook it right".
 

JSt0rm

Lifer
Sep 5, 2000
27,399
3,947
126
Also. There is only 1 chef in a restaurant. Then the sous chef, pastry chef and then line cooks, prep workers and dishwashers. There are many "interns" who are in culinary school working as well. They do get paid but not much.
 

BoberFett

Lifer
Oct 9, 1999
37,562
9
81
a decent waiter at a decent restaurant will wait on at least 3 tables an hour. those 3 tables an hour. Those 3 tables will (just spitballing here..) pay approximately $24-30 in tips.

that's a hell of a lot more than the $12-15 that they can expect from the min wage increase. Even after they tip out the bar staff, they're still ahead.

at higher end places, or in resort areas, wait staff can expect anywhere from $100-400 a night or more.

yeah, this fucks servers over. it doesn't help them.

Then people need to stop whining about how servers don't get minimum wage. Either they need minimum wage or they don't. Which is it?
 

AznAnarchy99

Lifer
Dec 6, 2004
14,695
117
106
When I go to a restaurant, I line up $20 in ones on the edge of the table. I tell the waiter/waitress that every time they fuck up I take away a dollar.
 

Ns1

No Lifer
Jun 17, 2001
55,420
1,599
126
When I go to a restaurant, I line up $20 in ones on the edge of the table. I tell the waiter/waitress that every time they fuck up I take away a dollar.

It's best to do this and stiff the server anyway; the look on their face is priceless.
 

JSt0rm

Lifer
Sep 5, 2000
27,399
3,947
126
When I go to a restaurant, I line up $20 in ones on the edge of the table. I tell the waiter/waitress that every time they fuck up I take away a dollar.

It's best to do this and stiff the server anyway; the look on their face is priceless.


Absolutely no need to disrespect people. :'( On occasion you have to deal with someone who acts horrible in this way. This is why before I said you cant think about your tips from table to table. The things you want to look at is your % at the end of the night and your per person average. Otherwise you will feel horrible having to deal with anandtech forum members day in and out.
 

Ns1

No Lifer
Jun 17, 2001
55,420
1,599
126
Sometimes I like to wrap my sense of superiority with a touch of racism.

 

rh71

No Lifer
Aug 28, 2001
52,844
1,049
126
A line cook will never make $250 a night. The job is literally take this pre designed thing and cook it right and plate it and then pass it to the chef for final inspection then to the expediter and then to the food runners.

The servers job is to ...

For those of you who think the job requires no skill - you dont know what you are talking about.

Hate to break this to you but unless you count sheep for a living, anyone doing ANY job has nuances, considerations, and gotchas to deal with. How many hats does a server have to wear compared with say, a white collar job? You could even contrast with blue collar building contractors who need to be educated on many levels. That's the difference. A food server is so far below any of this in terms of responsibility and know-how.
 
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JSt0rm

Lifer
Sep 5, 2000
27,399
3,947
126
Hate to break this to you but unless you count sheep for a living, anyone doing ANY job has nuances, considerations, and gotchas to deal with. How many hats does a server have to wear compared with say, a white collar job? You could even compare it to a contractor who needs to be somewhat educated on many levels. That's the difference. A server is a server.


Yeah every job has its challenges. Whats your point? A white collar person should be paid more why? You need food and wine education. You could spend a lifetime learning about wine. Why is it some guy with a spread sheet is worth more? A server is a server. lol. An IT guy is just an IT guy. Hell a it guy is worth less then a server. You can outsource the it guy. Cnt outsource the server
 

JSt0rm

Lifer
Sep 5, 2000
27,399
3,947
126
Everything has a value. Im much better off havign all my food knowledge in my new position then had I jockeyed a desk for 15 years while I focused on my craft. I would be ignorant about some cool stuff.
 

rh71

No Lifer
Aug 28, 2001
52,844
1,049
126
I edited the above to clarify. But ummm physical laborer who takes orders and returns with food vs. IT guy in terms of skill needed for a job? I.T. is Wwrth less to the business? Seriously?
 
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Capt Caveman

Lifer
Jan 30, 2005
34,543
651
126
Hate to break this to you but unless you count sheep for a living, anyone doing ANY job has nuances, considerations, and gotchas to deal with. How many hats does a server have to wear compared with say, a white collar job? You could even contrast with blue collar building contractors who need to be educated on many levels. That's the difference. A food server is so far below any of this in terms of responsibility and know-how.

Yet, we know many white collar folks have zero social skills and wouldn't be able to handle standing in front of a table of diners, taking/remembering their orders, answer questions and deal with any problems over the course of their meal. Some low level coder has more responsibility who sits in their cube all day than a server of a high end restaurant that has to be on every night for their customers? A shitty server can hurt the reputation of a restaurant and lose repeat business. A shitty coder would get his work QA'd and corrected. No harm or foul to the company.
 
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rh71

No Lifer
Aug 28, 2001
52,844
1,049
126
Being personable and having IT skill are not mutually exclusive are they? And here we are arguing that a food server with personality is worth more to their company than a tech guy to his. Alright then.

If any of that were true then the restaurant owners wouldn't be looking to screw you guys over and over. That's how much you are worth to them. Did you not read about server turnover? Dime a dozen. College kids, so ambitious. They are there because they realize that tipping could be a net gain, plain and simple.
 
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Capt Caveman

Lifer
Jan 30, 2005
34,543
651
126
Being personable and having IT skill are not mutually exclusive are they? And here we are arguing that a food server with personality is worth more to their company than a tech guy to his. Alright then.

If any of that were true then the restaurant owners wouldn't be looking to screw you guys over and over. That's how much you are worth to them. Did you not read about server turnover? Dime a dozen. College kids, so ambitious. They are there because they realize that tipping could be a net gain, plain and simple.

And what's the turnover at a high end restaurant? Keep comparing a Joe's Crab Shack to a Michelin Star restaurant. I deal with IT people everyday. Desktop support? Dime a dozen, high turnover and mostly socially inept college kids.
 

JSt0rm

Lifer
Sep 5, 2000
27,399
3,947
126
Being personable and having IT skill are not mutually exclusive are they? And here we are arguing that a food server with personality is worth more to their company than a tech guy to his. Alright then.

If any of that were true then the restaurant owners wouldn't be looking to screw you guys over and over. That's how much you are worth to them. Did you not read about server turnover? Dime a dozen. College kids, so ambitious. They are there because they realize that tipping could be a net gain, plain and simple.


Thats all entry level. tbh you really dont know what you are talking about.
 
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