Joe's Crab Shack - No Tipping?!?!

[JSt0rm]

And what's the turnover at a high end restaurant? Keep comparing a Joe's Crab Shack to a Michelin Star restaurant. I deal with IT people everyday. Desktop support? Dime a dozen, high turnover and mostly socially inept college kids.

Oh look entry level IT and entry level restaurant industry have high turnover and shitty people? Amazing.

 

[rh71]

Thats all entry level. tbh you really dont know what you are talking about.

Earlier you said this:

For those of you who think the job requires no skill - you dont know what you are talking about.

We are comparing the level of skill to do a job, not that they have zero. Any other job requires much more than having to:
- be personable
- bringing food to a table (ok balancing things requires skill)

Everything else you listed in detail is inherent to working any job - they need to perceive & understand things that help them to do it. Since there are really only a few line items specific to food servers, it's no surprise people would look down on them in comparison. There's nothing wrong with being proud to be a server, but to proclaim they are more than they appear - that's one thing you can't upsell.

 

[JSt0rm]

there is a scale to service. Its not binary. Someone who gets a job at dennys last month isnt the same as a guy who has been serving in fine dining for 25 years.

 

[JSt0rm]

and in life people skills are the most important skills you can have. Everything else is secondary to that.

 

[rh71]

^ even if that were true, it's a good thing that's not exclusive to servers! You do know white collar jobs doesn't just mean IT right? There are entire sales teams infinitely more important to a company than the grunt workers who deliver product. Hell, even a blue collar contractor working on your home needs to sell himself first. Having a personality isn't unique to you guys. I should take that bullet point away too.

 

[JSt0rm]

I don't work in the industry anymore. And I never said people skills are only for foh restaurant employees.

 

[shortylickens]

"we only serve crab."

 

[JEDI]

a year later, they end the no-tipping policy in all but 4 stores.
http://money.cnn.com/2016/05/12/pf/joes-crab-shack-ends-no-tipping-policy/index.html

Prices at the pilot restaurants increased to cover the new labor costs.
but Customers don't necessarily trust that management is passing along the money to workers.

The no-tipping structure will continue at four establishments where the policy caught on with customers, and Merritt said the company will work to figure out why the model was successful in those restaurants.

 

[TallBill]

You're going to get fucking terrible service doing that.

 

[IHateMyJob2004]

It's a failed test that restaurants tried out. NPR talked about it.

The problem is that it would require law changes to make all restaurants play on an even field. Until then, it is not a viable business practice. What sucks is that it is the proper ethical change.

And WTF. Waiters can make $40/hour at a typical "family" restaurant. Holy shit. $80K per year?!?!?!?!?! America is FUCKED. They make more than teachers? And are approaching Engineer status. Seriously??

 

[JulesMaximus]

I went out to dinner last night with friends and family. My wife and I picked up the bill, which was $325. I tipped the waiter $66. The guy was really good, when I wanted the check I just gave him a quick glance and he picked up on it and came by right after he served the people at a table near us.

Restaurant was a very nice place in the Gaslamp in downtown San Diego.

 

[Ns1]

You're going to get fucking terrible service doing that.

Yup. Anyone who has ever dined in Japan knows this to be 100% true.

 

[TallBill]

I made $30-45 an hour in Chicago but it's not a guaranteed 40 hours every week and no benefits.

 

[Staples]

And WTF. Waiters can make $40/hour at a typical "family" restaurant. Holy shit. $80K per year?!?!?!?!?! America is FUCKED. They make more than teachers? And are approaching Engineer status. Seriously??

They certainly can where I live. $10.25 + tips.
I really think their service is not worth that much. I think the cooks and bus boys work harder than they do but they rarely if ever get a cut.
My policy is, no more than $2 a person tip no matter what the bill is.
And that is $2 max, I often leave less.
I don't pay people to pump my gas, I think walking to the kitchen to get a plate is just as trivial.

Here is a great podcast on the subject of tips.
http://freakonomics.com/podcast/danny-meyer/

 

[TallBill]

They certainly can where I live. $10.25 + tips.
I really think their service is not worth that much. I think the cooks and bus boys work harder than they do but they rarely if ever get a cut.
My policy is, no more than $2 a person tip no matter what the bill is.
And that is $2 max, I often leave less.
I don't pay people to pump my gas, I think walking to the kitchen to get a plate is just as trivial.

Here is a great podcast on the subject of tips.
http://freakonomics.com/podcast/danny-meyer/

Lol that you pretend to care about the back of the house as excuse to be a cheap asshole.

I doubt that you leave your cave that often though anyways.

 

[KMFJD]

Yup. Anyone who has ever dined in Japan knows this to be 100% true.

lol he's never going to bite the hand that feeds him.....

 

[TallBill]

lol he's never going to bite the hand that feeds him.....

Different culture, different method of operation. I've been out of the industry for 3+ years now, unlikely to return.

For what it's worth, I have dined in Japan.

 

[Ns1]

Nm

 

[TallBill]

Tipping is minimal or non-existent in Germany and service would be rated as terrible by Americans.

Although here it is for different reasons, we simply don't have a lot of the same customs. Germans will never ask you how your food is, how your meal is going, or sometimes if you even want another drink.

There are things that the customer has to do in order to progress the meal or get certain things. It is assumed that you are satisfied, and quite frankly it doesn't seem to be in their blood to care. Tipping wouldn't change anything.

 

[JMapleton]

If they are paying servers $14/hour, I guarantee they are earning less money than they did when they were tipping. Especially a place like Joe's, which is expensive.

 

[JMapleton]

Tipping is minimal or non-existent in Germany and service would be rated as terrible by Americans.

Although here it is for different reasons, we simply don't have a lot of the same customs. Germans will never ask you how your food is, how your meal is going, or sometimes if you even want another drink.

There are things that the customer has to do in order to progress the meal or get certain things. It is assumed that you are satisfied, and quite frankly it doesn't seem to be in their blood to care. Tipping wouldn't change anything.

I've heard stories of France being like that as well. Rude and terrible service.

 

[Kaido]

I made $30-45 an hour in Chicago but it's not a guaranteed 40 hours every week and no benefits.

Wow, what was your job there??

 

[TallBill]

Started as a server for a year and then bartender.

 

[leper84]

Killing off another well paying, middle class job is bad.

Waiters whining like bitches and saying stupid ass shit like their job is more difficult than a cook is also bad.

 

[pcgeek11]

Tipping is minimal or non-existent in Germany and service would be rated as terrible by Americans.

Although here it is for different reasons, we simply don't have a lot of the same customs. Germans will never ask you how your food is, how your meal is going, or sometimes if you even want another drink.

There are things that the customer has to do in order to progress the meal or get certain things. It is assumed that you are satisfied, and quite frankly it doesn't seem to be in their blood to care. Tipping wouldn't change anything.

In my experience I have found quite the opposite to be true (of the above bolded) in my travels to Germany.