Main page is blank for me.

shortylickens

No Lifer
Jul 15, 2003
82,854
17,365
136
Not an error page, a blank page.

Same in Edge, Chrome, Firefox, and probably Internet Explorer but who the heck cares amiright?
 

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shortylickens

No Lifer
Jul 15, 2003
82,854
17,365
136
Oh, this just happened recently, within the past 24 hours. Wasnt like that in the beginning.
 

Viddyvane

Assistant Community Manager
Administrator
Feb 22, 2017
112
55
61
With the update, you'll need to clear your cache and cookies in order to reload the front page of the main forums. If that doesn't work, let me know!
 

LTC8K6

Lifer
Mar 10, 2004
28,520
1,575
126
No change with cache and cookie removal.

Same as before. Specific links work, Home and Forums link do not work.
 

Viddyvane

Assistant Community Manager
Administrator
Feb 22, 2017
112
55
61
We've recognized this is a caching error on the back end, and we have some dev folks working on the issue.
 
Reactions: Ken g6

BurnItDwn

Lifer
Oct 10, 1999
26,089
1,570
126
Been noticing some 500 errors around the same timeframe as the blank pages ... likely just a different symptom of the same problem...
 

MTDEW

Diamond Member
Oct 31, 1999
4,284
37
91
"tagged" so i can at least get back in here without a blank page to check.
 

jpishgar

VP, Global Community
Nov 24, 2014
401
58
101
www.futureplc.com
This is an issue that appears to be occurring periodically for some users. We believe it has to do with caching. Our DevOps team is investigating and hoping to resolve the problem.
 
Reactions: MTDEW

balloonshark

Diamond Member
Jun 5, 2008
6,356
2,792
136
Day before yesterday I had the same problem. Yesterday it was fixed but now it's back again. I have to use a proxy again to get the site to work. Cache and cookies should be clear since I run my browsers in a sandbox and delete it daily.
 

The Merg

Golden Member
Feb 25, 2009
1,210
34
91
I'll add that along with not being able to access the main page as well, I also cannot access the forum via the Tapatalk app. When doing so, even if I try going directly to a particular sub-forum, I get a blank screen.

Note: Apparently, the last time I tried using Tapatalk today was right before it was turned back on... It is now working for me, however, I still get the blank page via a web browser.

- Merg
 

MTDEW

Diamond Member
Oct 31, 1999
4,284
37
91
EDIT: Clearing browser caches now works. (edge,Chrome,Firefox and explorer all work after clearing cache)

I'll post here if it stops working again.
 
Last edited:

shortylickens

No Lifer
Jul 15, 2003
82,854
17,365
136
clearing the cache works, but only for about a day. then the main page is blank and I have to do it again.
 

MTDEW

Diamond Member
Oct 31, 1999
4,284
37
91
For what its worth......I'm having no issues at all now....I dont even have to clear browser caches anymore.....so it seems fixed here.
 

MTDEW

Diamond Member
Oct 31, 1999
4,284
37
91
Well, so much for that!
Its going blank for me again!
i give up....I'll be over on the hard forums .
Such a shame, anandtech forums used to be my very first stop daily.
 
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