Question Media server help...plex sux.

Batmeat

Senior member
Feb 1, 2011
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I need a good media server. I'm tired of plex. It lags and buffers no matter what I do. I've put up with it now for over 5 years. My media server is my desktop. Gigabit hard wired to my Linksys Velop AX4200 router. TV is also hard wired to my router, Samsung Q80 if I remember right. Desktop is a 9700k all cores at 5.0 ghz. 32gb ram. Western Digital Red's 8tb drives (one is a mirrored backup). using a cheap video card and letting the CPU do the grunt work. When streaming media, the desktop isn't being used at all. 300megabit internet connection.

not sure where the home media section went, but I haven't been on for a long time. I need options. I want something that is robust and works well....Plex isn't it. Recommendations?
 

Tech Junky

Diamond Member
Jan 27, 2022
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Kodi is probably the most common option.

I run Plex and most of the issues are going to be with the player device not the server itself. Higher end players have less issues than say a Chromecast or cheaper Roku. When running it natively through my TCL TV player everything worked great in native format. Switched to a CC / projector setup and the CC doesn't have enough HP to tun higher end video / audio. I could switch bad to a Roku but, kind of waiting to see what else is in the pipe for streamer dongles at this point.
 
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Batmeat

Senior member
Feb 1, 2011
803
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91
The app is right on my TV. I don't use a dongle. I'll give Kodi a try. Last I checked that was XMBC or something like that.
 

aigomorla

CPU, Cases&Cooling Mod PC Gaming Mod Elite Member
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I also agree most of the issues is probably with the player device and the format your transcoding.

Are you using the APP or the WEB interface?
WEB interface has issues especially with transcoding.
Are you transcoding 4k to some other format or trying to load .smi subtitles?

Are you a plex pass user?
If you are have you tried installing plex on your cell phone / tablet and see if the problem is repeatable?
 

Fallen Kell

Diamond Member
Oct 9, 1999
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not sure where the home media section went, but I haven't been on for a long time.

The HTPC forum got merged under the "Computer Building" forum. It is a sub-forum listed at the top when you go in there (not that anyone seems to use it as I don't think anyone knows where to find it).

Back to your issues. I suspect your real problems stem from the client side that is accessing your movie/video content (it almost always is). Transcoding to a format that better supports the client is usually the best solution, although it can be time consuming for anyone with an extensive media collection. You also want to get a video card that can offload a lot of this work onto, as it excels at these kinds of tasks. While under normal times, I would say something like a Nvidia XX60 TI would be the card to aim for, there is just such a huge market demand and no supply, I just can't recommend them (they still sell out within 1-10 minutes of dropping on websites even with a $200-300 price over MSRP).

I can only hope that you can find something like a 1060 TI or less for now (if you can even find that). I wouldn't go older than that or lesser model within the lineup as that is where Nvidia begins to remove various media functionality that you need for this to work properly.
 

ch33zw1z

Lifer
Nov 4, 2004
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That only works with Windows. I tried that setup with Linux and it failed miserably. Which is why I use MCEBuddy to monitor the folder for OTA stuff and auto convert it to MP4. it will direct stream MP4 100% of the time w/o transcoding issues.

MP4 is just the container. The video / audio streams inside the mp4 and the clients compatibility make or break the direct stream.

When it's direct streaming, it's not transcoding.....*mostly* lol

The OP hasn't provided near enough details to make an accurate or educated consult.

No media information, no client information
 
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Tech Junky

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True. Sometimes it's both, sometimes it's one or the other depending on the encoding within.

Awhile back though they enabled HW processing with the CPU in Linux and that sped up he process of comskip considerably w/o needing a GPU. CPU transcoding works fairly well at this point for most thigs and then it comes down to the player having enough HP to process things sufficiently. When using my TCL TV it never had an issue but, slimming down to a CC it doesn't like hefty files or complex audio embedded even though it says it supports it.
 
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ch33zw1z

Lifer
Nov 4, 2004
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True. Sometimes it's both, sometimes it's one or the other depending on the encoding within.

Awhile back though they enabled HW processing with the CPU in Linux and that sped up he process of comskip considerably w/o needing a GPU. CPU transcoding works fairly well at this point for most thigs and then it comes down to the player having enough HP to process things sufficiently. When using my TCL TV it never had an issue but, slimming down to a CC it doesn't like hefty files or complex audio embedded even though it says it supports it.

The client is a big piece.


I have this problem with two newer Roku ultras but not an older 4k ultra. Just another example of how much of a role the client really plays in the equation.
 

Fallen Kell

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Oct 9, 1999
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That only works with Windows. I tried that setup with Linux and it failed miserably. Which is why I use MCEBuddy to monitor the folder for OTA stuff and auto convert it to MP4. it will direct stream MP4 100% of the time w/o transcoding issues.
What are you talking about? Transcoding with Nvidia in hardware works perfectly fine on linux. Sure if you are using PLEX, you need to pay for a subscription to get it to work. I use ffmpeg to do transcoding all the time in linux:

ffmpeg -y -vsync 0 -hwaccel cuda -hwaccel_output_format cuda -i input.mp4 -vf scale_npp=1920:1080 -c:a copy -c:v h264_nvenc -b:v 5M output1.mp4 -vf scale_npp=1280:720 -c:a copy -c:v h264_nvenc -b:v 8M output2.mp4

The above takes the input1.mp4 file, and transcodes and scales it to 1080p h264 in output1.mp4, and 720p h264 in output2.mp4 all in hardware with full acceleration. Heck, there is a full guide from Nvidia about it:

I will usually use the examples under the section "1:N" which lets you essentially specify multiple input files, and map the multiple output files, so that you can setup a dozen or more at once and just kick it off and walk away. You can batch script multiple individual files with for loops as well, but you gain more performance by using the other example as it removes a lot of the initialization overheads, which can add up over a dozen or more files.
 
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Tech Junky

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Must be new in the past year or two because it wasn't quite working automatically in Plex. CLI commands tend to always work though.

My goal though was to convert them and save space once they finished recording.
 

aigomorla

CPU, Cases&Cooling Mod PC Gaming Mod Elite Member
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Must be new in the past year or two because it wasn't quite working automatically in Plex. CLI commands tend to always work though.

My goal though was to convert them and save space once they finished recording.

they allowed it for a while now, the guys using UnRAID and Plex as a docker have had access to it for a while if you have the plex pass.
It however is not supported on FreeBSD and TrueNAS side.

This is one of the reasons why i moved Plex off my TrueNAS and onto a real Windows Server.
I could of went Linux, but i am sort of more comfortable on the Windows side of config things, and also SteamCMD server has better support on windows then Linux.
 

Tech Junky

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I have Plex pass and got it before the price increase years ago. Since they rolled i915 support into it things have been snappier. GPU acceleration isn't a priority anymore since it's serving as an actual server with multiple functions under the hood including router/whole network VPN.
 

Batmeat

Senior member
Feb 1, 2011
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Sorry all, been gone with work recently .

deatils….yes I am a Plex pass member. The client as said above is my Samsung tv q80 something. Uses the Plex App. It’s hard wired to my network. It’s a gigabit network. Media doesn’t matter whether I stream a 4k film, a 1080p film, audio files (mp3), or old school 480p files . I always stream native. Gpu acceleration I don’t use as it was found to decrease video quality (I’ll see if I can find the link again).
Decreasing stream quality makes no difference. Streaming to my lapto via wireless and hard wired makes no difference
Laptop is a HP Omen from 2021.

only way for me to try kodi out is to put it on An Amazon fire stick. It gets delivered tomorrow.
Edit - youtube demonstration showing the decrease in quality. Granted it’s old, but I havent seen any notes from the developers addressing the issue.

sorry, I’m on my phone and have bigger paws making this a bit hard
 
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aigomorla

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Plex always seems to buffer 4k when i try it via web browser.
If i use Plex via Plex APP it works fine. (download plex client from plex.tv)

If i stream same content on my Note 20 Ultra via plex app, it works fine.
If i stream on my Galaxy Tab 7 via plex app it works fine.
If i stream to my surface over wifi via web browser, it buffers.
If i stream to my surface over plex app it streams fine.
If i stream to my Nvidia Shield Pro via plex app it works fine.
If i stream to my LG TV via APP it works sometimes fine? I have seen it buffer sometimes, and sometimes not.

Can you try to download the Plex App on your laptop or on your phone though android play store, or apple store. (depending on what phone you have).
If your a plex pass member, the app's should be free.

Then after that while its playing, go on your plex on a different machine via browser and go into your server status under dashboard.
And see your CPU activity.
It should be something like this:


Inspect CPU activity. If it buffers it will show up as a pause or break in plex media server line if i recall.
Then it could mean you have a CPU issue, possibly cpu throttling or something hardware related.
 

ch33zw1z

Lifer
Nov 4, 2004
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deatils….yes I am a Plex pass member. The client as said above is my Samsung tv q80 something. Uses the Plex App. It’s hard wired to my network. It’s a gigabit network. Media doesn’t matter whether I stream a 4k film, a 1080p film, audio files (mp3), or old school 480p files . I always stream native. Gpu acceleration I don’t use as it was found to decrease video quality (I’ll see if I can find the link again).
Decreasing stream quality makes no difference. Streaming to my lapto via wireless and hard wired makes no difference
Laptop is a HP Omen from 2021.

Details - file container, audio and video stream(s), etc...

Stream native - what does this mean?

Q80 - is that the specific model? there's a Q80, Q80A, Q80T (at least). But, nowhere have I found what file types this TV can support.
- The file types supported by the TV will tell you what you can expect from the TV and Plex when they handshake at the beginning of playback.
- For instance, you have a .mkv with x265 video and DTS 5.1 surround stream
1) Assume the Q80 supports both of these
a) Assume the CLIENT settings are configured to allow direct playback and direct streams
There should be no trandcoding of the video, direct stream only, and very little workload on server

2) Assume the Q80 doesn't support x265 video (but supports legacy x264), but supports DTS 5.1 surround sode
a) Assume same client settings as before
b) The server would transcode x265 to x264 and direct stream the audio

Just a couple examples to think about.

Also, you'll want to double check what speed that LAN port actually runs at. The specs on Samsung's site don't say. I suspect it's 10/100 because most users just use wifi anyways. 10/100 should be enough, but it could be buggy. So try out wifi and see what happens.


only way for me to try kodi out is to put it on An Amazon fire stick. It gets delivered tomorrow.
Edit - youtube demonstration showing the decrease in quality. Granted it’s old, but I havent seen any notes from the developers addressing the issue.

Kodi runs on all sorts of devices. Pickup a Raspberry Pi, you'll probably like it better. I personally don't like firesticks, here's why:

1) First firestick was a few years ago, it was VERY sluggish. I mean 5 seconds to wait everytime I pushed a button. I disabled anything and everything possibly to speed it up, it's just simply underpowered

2) Bought a 4K Max firestick this year (due to the contrast playback issues with the newer roku ultra's). I was pleased to see that the 4K max was much snappier and played back my files without the contrast issue. However, software wise was annoying AF. The plex app behaved oddly on a regular basis, and performing simple tasks like closing Spotify and opening plex seemed to confuse the device. It wouldn't kill the spotify audio stream without a reboot of the device. Needless to say, I returned it also.

My son and I demo'd a raspberry pi running kodi, used a xbox 360 usb dongle and 360 controller to control it on the tv. It played back files with better quality than the plex app did.

Next, like @aigomorla said, you will need to babysit it to see what's going on real time. I tend to use the Plex dashboard on my phone while I test stuff because I have multiple devices around the house that I play around with, and don't always go back to my pc.
 

Batmeat

Senior member
Feb 1, 2011
803
45
91
TV is a Q80A
Native stream is the setting on plex meaning it plays whatever coding the file is without transcoding. I run a 7.2 surround system with ARC setup. Files are MOV, MKV, MP4. files are a mixture of x265 and x264. The TV has a plex app, it's not a software install like your computer. The app does not buffer on my Iphone 12 Pro. Works great. It buffers on my TV. It buffers on my laptop (both app and software install) both hard wired to the network and wifi. I'll check the cpu settings on the server when I get back home from work.

Transcoding makes no difference either. I've setup plex on the server and TV app to transcode down to 480p (1.5Mbps stream) and it still buffers on the TV and laptop.

After doing some digging and talking with samsung reps, the Q80A was made with with both gigabit lan and a standard 10/100 port. Mine is a 10/100 Mbit lan port. Still, it should be find to stream to. Also found it the TV can handle 5ghz and 2.4Ghz wireless signals. My router is broadcasting both. My tv may be bouncing back and forth between each because my wireless network names are identical.....would be odd if this is happening, but worth looking into.
 

aigomorla

CPU, Cases&Cooling Mod PC Gaming Mod Elite Member
Super Moderator
Sep 28, 2005
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The app does not buffer on my Iphone 12 Pro. Works great. It buffers on my TV. It buffers on my laptop (both app and software install) both hard wired to the network and wifi.

this is a dead giveaway something is wrong client side....
Otherwise it would buffer no matter what on everything if it was server side.
 

ch33zw1z

Lifer
Nov 4, 2004
37,869
18,148
146
Yep sounds like a client problem

Toss some of those files on a USB and plug it directly into the TV, should have a local media player app. They still have problems?
 
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