Modem Driver problems- Heeeelllp!!

[BSEagle1]

Ok, heres the flic:
I was on the net one day, looking for CS skins, and, arriving at a certain website, I received an error message saying that I had no TCP/IP protocols installed, or something to that effect. I was no longer able to get on the net from that machine. I installed norton AV, and, after a long scan, found 3000+ files infected with one virus or another. So, it was sent off to my dads computer guru friend who reformatted it to kill the bugs and hopefully, due to fresh installs, fix my problems. But, heres my current dilema:
1. I install my drivers for my HSP56 Micromodem.
2. I install my earthlink 5.0 software.
3. When it tries to reach the registration server for my account information, the error message "Drivers do not support hardware!" pops up.
4. I check my system information under Start->Programs->Accesories->System Tools->System Information, and it says this for my modem under the driver stuffs:
-------
Driver: pctwave.inf
File Size: Driver Not Installed
Date: Driver Not Installed
--------
All the other driver files are fine except this one. Can anyone help me out here?

System specs:
AMD Athlon 1.4 Gig processor
256 megs 2100 DDRAM
Geforce 2 MX 400
60 Gig harddrive
Integrated sound
OLD Azza mainboard

...hope that helps =\


Thanks in advance everyone
--Eag

 

[ojai00]

What OS is this? Do you have another modem to test out? If that works, then it might be the drivers are messed up. Try redownloading and reinstalling the drivers from the manufacturer's site. Hope this helps.

 

[newgrasshopper]

I just checked mine and it also says the driver is not installed but it still works so I wonder if the missing driver is your real problem.

 

[BSEagle1]

OS is windows 98. My bad, really shoulda included that. Doh!
Ojai, I already tried reinstalling the drivers, compared all of the modem settings to that of this one, which has the exact same modem and it works fine. The problem also can't be the modem or the PCI port, because I have tried new modems and different ports.

Grasshopper, thanks for that, I just checked the modem on this one, it also says the same thing.
Okay, so, maybe the problem lies in my mainboard. I'm soon upgrading my stuff to a Soyo kt333 Dragon Ultra and a brand spankin new athlon xp 2.2 processor, so I'll report back if it doesn't fix anything.

 

[BSEagle1]

New thought:
Do you think that one of the viruses I had could of caused any permanent damage to anything dealing with my modem? How can I check for that stuff?