LOLNon-apology solved with ignore.
But I can have an opinion, and explain why you are unworthy.
So, they say there's a prime discount at Whole Foods, and you can order home delivery.
After you do all your shopping and try to check out, you are first informed that a mobile phone number is *required*. It says it's for contacting you about substitutions if needed.
If you check 'no substitutions', it's still required. Then, the small print says, you agree that the mobile number can be used to send you marketing messages. No option to opt-out, except having to contact them.
No mobile number? No home delivery.
Contact them to criticize the policy, you get transferred to the 'leadership team', who tell you they'll discuss the issue. How can you get an update with the result of the discussion? They tell you, in broken English, that as customer service they'd like to update you, but it is Amazon policy not to give any updates.
The person then tells you that the mobile number is required for security purposed.
You tell them that makes no sense. You're already logged in to your Amazon account; that provides the security. You're shipping items to your home address on file. You could simply type in a phony mobile number; his claim makes no sense. They'll discuss it. Ya.
You're supposed to get a prime discount in the store, also. That, also requires a mobile number. No other option.
"I want to speak to the manager. Not yesterday, not in 10 minutes, but right this second!".
View attachment 31602
Sharing the name is OK.You know I'd find this much funnier if my first name wasn't Ken!
I use Amazon Fresh weekly, in order to get free delivery I often have to chose the 9-11PM delivery option. I live in the city, getting a call that the delivery person is here means we get the food in the house right away & it isn’t stolen from our doorstep. I have had zero problems with Amazon having my number.
It's for the convenience of having groceries delivered to your house. Don't want to provide it? Go to the grocery store.You are fine with their requiring a mobile number even though not everyone has one, and you are fine with their requiring you opt-in to marketing initially, and you are fine with them lying. No matter how badly companies act, there are people who say 'I dont mind' and 'I don't care'.
Next they'll ask to install a permanent marketing suppository.You are fine with their requiring a mobile number even though not everyone has one, and you are fine with their requiring you opt-in to marketing initially, and you are fine with them lying. No matter how badly companies act, there are people who say 'I dont mind' and 'I don't care'.
As long as that's not how you look staring down the customer service employees in a store, whose only "crime" was asking you if you wanted to join the store's reward program and asked for your phone number.
I went to the Grubhub web site considering placing an order. Normally I wouldn't, but I accidentally drained my car battery.
The good news: where they require a mobile phone, it says it will only be used for that order - not marketing.
The bad news: they only list some of the soft drink options, not the two I like; they require a mobile phone, which not everyone uses; that they have no way to contact them except on social media sites like Twitter; that a $6 order that says 'free delivery' becomes a $12 order when the fees are added; particularly disingenuous is saying 'free delivery', but adding a 'service fee' described as supporting the company.
This is on top of the fee they charge restaurants, which is reportedly 30%, though some local cities are starting to limit it to 15%.
So ... you were going to have food delivered but not allow the delivery people to have your phone number? Don't they like ... you know ... need your ADDRESS to deliver food which is quite a bit more personal?
What could possibly go wrong?
If you had been bitching about the insane fee's Grub-Hub charges I would have understood!
Wow, someone's extra grumpy due to the lack of groceries at home in a battle over a little 'ole phone number.Except, I specifically said the opposite, that I had no issue with their needing as phone number, see how the phone number is the thing in the "good" section, though it shouldn't have to be mobile, and an issue I DID raise was fees. So, you should probably learn how to read.
And hence Texas rose from the ashes, and asses.
Joke, you idiot.
You sir are an asshole. Amazon should just ban you. Why are you harassing Amazon CS? You are Karen.I can't make this stuff up. Here are cut and paste parts of the chat.
Before the cut and paste, I asked him why he spent 45 minutes getting a screenshot when it didn't have any relevance when he got it. The time was spent on things like him giving me an e-mail address to sent it to, that bounces mail saying it does not accept incoming messages.
Me:Anyway, there's another topic.
There's mention of a 25% discount with an Amazon credit card, if you click on % at checkout.
[At this point he interrupted my question to keep arguing the first topic]
Amazon: it does in our terms. if you click terms and conditions you can see the offer is only for the Ring Video Doorbell 3
Me: Does that apply to both the Amazon Prime visa, and the Amazon Prime store card? And if you order with Alexa, does it get the discount without 'checking % at checkout'?
Amazon: https://www.amazon.com/b?node=20780375011 here is the link
Me: You can't click terms and condition in a screenshot
Amazon: i am aware of that Craig. i went to the amazon help page and veiwed our terms and conditions there.
Me: My point is, the answer shouldn't have needed 45 minutes getting a screenshot that had no effect, but I don't care to spend more time on it, now it's nearly an hour, and asked something else.
Amazon: im terribly sorry it has taken so long Craig and that i was not able to be much help with your issue. i didnt want to give you the wrong info because i wasnt seeing what you saw.
Me: So, you don't want to address the second question?
Amazon: My point is, the answer shouldn't have needed 45 minutes getting a screenshot that had no effect, but I don't care to spend more time on it, now it's nearly an hour, and asked something else. is this regarding your second Question
[He quoted one of my statements, unable to find the question in the above].
Me: Just read where I typed the question, that's not the question
The quesiton is after I said, "Anyway, there's another topic."
Amazon: is this in regards to the Amazon Prime Visa ?
Me: That's part of the question, yes.
[Then he transferred me]
[New person did not read any of the chat, and asked how they can help, wanting me to start over.]
[I said by reading the chat to see my question, but that I'd resend it. Then without warning he transferred me again to a third person.]
[I'm waiting again.]
Amazon: Please allow me 2 minutes to research on this with my resources.
[Ten minutes and counting as I type, 80 minutes into this]
{The whole ten minutes, there was a suspicious message saying 'start typing and someone will help you.' After ten minutes I typed that it had been ten minutes, and a FOURTH person then answered.]
Me: Why was I transferred to a third person - which I asked about and got no answer - and that person said to give them 2 minutes, and it immediately says type to get help, and 10 minutes later I type and get a forth person
Amazon: It could have been a glitch or someone could be shirking their duty on to another person. I understand that this can be frustrating. The department you have reached is final mile shipping, due to some employee not following their procedure. Can I recommend that you call in using our customer care line...