no keyboard response in BIOS

[comoballer1121]

back again. This time i have it pretty much put together. Im in the bios mode but when I go to hit "DEL" or "ESC" there is no response. yes, i have the keyboard plugged in to the I/O port in the motherboard. Maybe its not recieving power, any one have any ideas?

 

[FlyingPenguin]

You using a USB or a PS/2 keyboard? If USB then you need to make sure that "USB Keyboard Support" and/or "USB Legacy Support" is enabled in BIOS. You may need PS/2 keyboard to change the setting.

If it's a PS/2 keyboard, have you tried another keyboard?

 

[comoballer1121]

hmm....well im not sure if its usb, I connect it to the keyboard port. Ive never heard of this ps/2 keyboard stuff. Its a gateway from my old computer. thats all I know.

 

[boomerang]

Round = PS/2

Rectangular = USB

It's easy to plug a PS/2 keyboard into where the mouse should plug in. Both are PS/2.

 

[comoballer1121]

bump

 

[comoballer1121]

Originally posted by: boomerang
Round = PS/2

Rectangular = USB

It's easy to plug a PS/2 keyboard into where the mouse should plug in. Both are PS/2.

ok then its round so ps/2 but Im still sure it was in the right location. What else could be the problem? thanks guys

 

[comoballer1121]

bump

 

[FlyingPenguin]

You sure it's in the keyboard PS/2 socket and not the mouse PS/2 socket (both round - both identical)?

Have you tried another keyboard yet?

It's fairly common for the keyboard PS/2 socket to break loose one of it's connections to the mobo. I see it all the time on service calls. If that's happened your only recourse would be to buy a USB keyboard. Most motherboards made in the last 4 years support USB keyboards. The only hassle you might run into, however, is that Legacy USB Keyboard support might NOT be enabled in BIOS. If it's not, then you're up the creek since you won't be able to make any changes to BIOS without a PS/2 keyboard.

Hope this helps...

 

[Tu13erhead]

LOL EDIT because I'm an IDIOT and posted instead of PMing!! LOL KTHXBYE!!!!!11111Shift+1

 

[comoballer1121]

Originally posted by: FlyingPenguin
You sure it's in the keyboard PS/2 socket and not the mouse PS/2 socket (both round - both identical)?

Have you tried another keyboard yet?

It's fairly common for the keyboard PS/2 socket to break loose one of it's connections to the mobo. I see it all the time on service calls. If that's happened your only recourse would be to buy a USB keyboard. Most motherboards made in the last 4 years support USB keyboards. The only hassle you might run into, however, is that Legacy USB Keyboard support might NOT be enabled in BIOS. If it's not, then you're up the creek since you won't be able to make any changes to BIOS without a PS/2 keyboard.

Hope this helps...

first of flyingpenguin, I would like to thank you for helping me.

I switched the mouse and keyboard locations thinking maybe the I/O port had wrong icons, however there still was no keyboard response.

I know the keyboard is funciontional because Im using it now lol on my old computer.

I just looked at the mobo and the the socket doesn't look to have broken loose.

My next move, unless I can recieve a solution online, is to call DFI (mobo manufacturer) and see what they know.

thanks again

 

[Underclocked]

The riser for the ps/2 ports may have a broken connection. Kind of hard to spot but it happens.

 

[comoballer1121]

Originally posted by: Underclocked
The riser for the ps/2 ports may have a broken connection. Kind of hard to spot but it happens.

ok I might mention that possibility to DFI when I talk to them

 

[Zepper]

Or if you plugged or unplugged the kbd when the computer was powered up then you could have blown the kbd fuse - do your kbd LEDs light up briefly during the POST? If not, then you've located the cause - need to have the fuse replaced and have the tech use one of the new plastic self-resetting types.
. Big no-no w/ PS/2 - NO PLUGGAGE WHEN POWERED UP. In fact, the only un/plugging that should be considered when powered up is the USB ports.

.bh.

 

[comoballer1121]

Originally posted by: Zepper
Or if you plugged or unplugged the kbd when the computer was powered up then you could have blown the kb fuse - do your kbd LEDs light up briefly during the POST? If not, then you've located the cause - need to have the fuse replaced and have the tech use one of the new plastic self-resetting types.
. Big no-no w/ PS/2 - NO PLUGGAGE WHEN POWERED UP. In fact, the only un/plugging that should be considered when powered up is the USB ports.

.bh.

what is the kbd? That could be the reason however I am unaware of what kbd is. thanks

 

[Zepper]

COME ON BRO - kbd is short for keyboard... :roll: Or are you just pulling my leg.?.

.bh.

 

[comoballer1121]

Originally posted by: Zepper
COME ON BRO - kbd is short for keyboard... :roll: Or are you just pulling my leg.?.

.bh.

seriously? ok now it all makes sense. Umm whats POST tho? I have a spare keyboard that i could try. So I just have to make sure to have it plugged in when I power up? thanks alot

 

[comoballer1121]

oh and are you saying that would blow the fuse on the mobo or keyboard thanks? Just wondering because the keyboard is still functional. thanks again

 

[Zepper]

The fuse in on the mobo in the +5V line to the kbd connector. If the fuse is blown then the little lights on the kbd won't light up.

.bh,

 

[FlyingPenguin]

Possible but unlikely. Keyboards are designed to be plugged in and disconnected while the computer is running (ask anyone wo works on a computer cluster). Only way to damage a fusable link would be if you plugged in a shorted keyboard, and he says the keyboard works on another computer.

I'd bet is a cold solder joint on the PS/2 connector. The PS/2 connector has a lot of mechanical force applied to it all the time when people yank on the plug or push hard on it when inserting it. It's very common for the connector to break loose a pin from the keyboard. I see it all the time.

 

[Zepper]

Nope - PS/2 is definitely NOT designed to be pluggable with the power on. Dummies will try it an get away with it, but I've replaced enough kbd fuses to know the truth.
. And POST is Power On Self-Test which happens every time you boot up and during which the keyboard is tested and the lights will light up briefly if there is power to the kbd.

.bh.

 

[comoballer1121]

well everyone, Ive had a chance to try out another keyboard(also ps/2). It lights up during post, but still has no response in bios. It says either hit ESC(escape...right?) or DEL(delete...right?). Neither command gets any response. Is calling DFI a good idea? thanks

 

[comoballer1121]

bump

 

[gcxbrian]

i have the same problem. someone help us

 

[wpshooter]

Originally posted by: Zepper
Or if you plugged or unplugged the kbd when the computer was powered up then you could have blown the kbd fuse - do your kbd LEDs light up briefly during the POST? If not, then you've located the cause - need to have the fuse replaced and have the tech use one of the new plastic self-resetting types.
. Big no-no w/ PS/2 - NO PLUGGAGE WHEN POWERED UP. In fact, the only un/plugging that should be considered when powered up is the USB ports.

.bh.

Boy, Zepper, I sure wish you could convince all the accountants at this firm of that last part. They plug and unplug anything & everything, whenever the mood hits them.

 

[wpshooter]

Comoballer1121:

Did I miss this - will the computer boot to the operating system ? If so, does the keyboard function correctly ?