Question Nokia 8.1 & Whatsapp Business Issue

montsa007

Junior Member
Jul 19, 2022
21
5
11
Hello,

Am using a Nokia 8.1 for my business purpose, whatsapp business is installed on it.
I encounter a strange issue wherein whatsapp business stops receiving messages.
I'm connected to the internet, can browse websites, if I try to do do a whatsapp call on my 8.1 from other phone it doesn't go through, if I try to do a whatsapp call from my 8.1 to other phone, it says ringing but on the other phone it doesn't ring & the moment i disconnect the call it says you need to be connected to the internet.
I've installed WA on my desktop & it'll run fine, I've to switch off the phone for a brief period of time, clear cache, do a force stop app, not sure which but it randomly starts to work again.
Its annoying, please help with a solution.
 

latestgbapps

Junior Member
Mar 7, 2023
2
0
6
Hello!
It sounds like you are experiencing a frustrating issue with your Nokia 8.1 and WhatsApp Business app. Here are some potential solutions you can try:
  1. Check your internet connection: Make sure that your internet connection is stable and strong enough to support WhatsApp Business. You can try resetting your Wi-Fi or mobile data connection to see if that helps.
  2. Update your app: Check for any available updates for your WhatsApp Business app, and make sure that you are running the latest version. Sometimes app updates can fix bugs and glitches that cause issues like this.
  3. Clear the app cache: Clearing the cache for your WhatsApp Business app can sometimes help resolve issues. To do this, go to Settings > Apps > WhatsApp Business > Storage > Clear cache.
  4. Uninstall and reinstall the app: If none of the above solutions work, you can try uninstalling and reinstalling the WhatsApp Business app. This will remove any corrupt files or settings that may be causing the issue.
If none of these solutions work, you may want to consider reaching out to WhatsApp Business support for further assistance. They may be able to help diagnose and resolve the issue.
I hope this helps! Let me know if you have any further questions.
Regards:
latestgbapps
 
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