Norton Ghost 9: Any gotchas?

dunkster

Golden Member
Nov 13, 1999
1,473
0
0
At present, my image backup and recovery method is using the GhostPE.exe boot disks created from Norton Systemworks Pro 2002 to image and restore partitions to/from CDs. Not an elegant solution, but it's proven quite reliable.

I'm moving to write/recover partition images to/from DVD+/-R media and I'm considering Norton Ghost 9.

My main concern:
If I write a C:\System partiton image to DVD media from within the Windows environment, am I going to be able to reliably restore that image to the system partition from DOS in the event of a Windows crash?

Any feedback from Ghost 9 user would be appreciated.

Thanks for your help!
 

helman

Junior Member
Nov 25, 2004
14
0
0
Hey dunkster, i've tried out ghost9 couple of days ago and can say that it works like a charm - as long as you don't have RAID.
I actually never tried to restore c: from DOS as i used the ghost CD to boot my comp but I don't think that's an issue. There's a problem if you use a RAID array (as I do), as for some weird reason I'am unable to run the nv-raid drivers. Should work normaly with single disk systems though.
Hop'e it helps.
 

NightCrawler

Diamond Member
Oct 15, 2003
3,179
0
0
Acronis True Image 8.0 is the what I switched to. Truthfully though there was nothing wrong with Drive Image 6.0, it was small and unbloated and worked well. DriveImage 7.0 was bloated and required .NET and 256 megs of ram.

Norton Ghost 9.0 is based on Drive Image 7.0 since Norton bought PowerQuest.
 

maddmaxx

Senior member
Dec 31, 2000
481
0
0
I've had alot of problems since I installed Ghost.

I've had many spontaneous system restarts that I have pretty much written off to Ghost.

The last problem that I had (just tonight) was when I was trying to install BF Vietnam. My system kept crashing during install, and so during troubleshooting, I un-installed Ghost. After removing Ghost, I had no problem installing BF Vietnam.

I don't know if all of my problems with this system can be put on Ghost, but after some serious troubleshooting, it's pretty easy for me to say that Ghost is the problem!

peace

 

Blain

Lifer
Oct 9, 1999
23,643
3
81
Do Ghost 9 or Acronis True Image 8.0 either require activation after loading?
 

helman

Junior Member
Nov 25, 2004
14
0
0
I have Ghost 9.0 Installed for like a month now, did'n have any problems with it whatsoever. n"spontaneous system restarts", no crashing, or anything similar.
Blain, Ghost doesn't require activation.
 

nineball9

Senior member
Aug 10, 2003
789
0
76
Originally posted by: Blain
Do Ghost 9 or Acronis True Image 8.0 either require activation after loading?

As a True Image user I can not comment on Ghost. TI does not require activation, though eventually you do have to pay for it! Once you pay for the product, Acronis will send you a serial number via email. (The limited-time trial version of TI does not require any serial number.)

Installation of the production version of TI prompts for the serial number - but there is no "activation" as such - you can reinstall the product as many times as you want with the same serial number.


 

Blain

Lifer
Oct 9, 1999
23,643
3
81
I was curious because Symantec seems to be a big proponent of activation.
Their Systemworks 2004 requires it.
 

dunkster

Golden Member
Nov 13, 1999
1,473
0
0
I ordered Acronis TI8.

My CD-R/RW burner failed - replaced it with an NEC 3500A - and GhostPE DOS drivers don't recognize this burner. Sorta forces a decision.

Thanks for your help!
 

alexruiz

Platinum Member
Sep 21, 2001
2,836
556
126
Originally posted by: dunkster
At present, my image backup and recovery method is using the GhostPE.exe boot disks created from Norton Systemworks Pro 2002 to image and restore partitions to/from CDs. Not an elegant solution, but it's proven quite reliable.

I'm moving to write/recover partition images to/from DVD+/-R media and I'm considering Norton Ghost 9.

My main concern:
If I write a C:\System partiton image to DVD media from within the Windows environment, am I going to be able to reliably restore that image to the system partition from DOS in the event of a Windows crash?

Any feedback from Ghost 9 user would be appreciated.

Thanks for your help!

I haven't tried Ghost 9.0, but I think the upgrade to Ghost 2003 (7.0?) is worth:

- Ability to write to USB / firewire external devices
- Much faster to read / write
- Ability to write images into NTFS partitions.

I also use the old DOS startup floppies, and I have no plans to change. You can truly do a restore that way.


Alex

 

unapproved

Junior Member
Dec 12, 2004
21
0
0
I'm using Ghost 9 on Windows XP.
So far, I've only backed up; I haven't tried to restore.

When I installed, the program told me my machine didn't have enough memory.
I started the restore program, and it told me Windows might not work, because of insufficient memory.
The machine has 256MB.

The pretty orange Ghost box says that minimum system requirements include "256 MB of RAM".

Shame on Symantec for misleading the purchaser. And more shame on their programmers for
needing (more than) 256 MB for a disk backup program!

Except for that, it works fine. I wrote about 7G to DVD, and it knows about using more than one disc.

Anyhow, make sure you have enough memory, or be prepared to install 288MB to keep Ghost 9's
restore program happy.

 

dunkster

Golden Member
Nov 13, 1999
1,473
0
0
It seems there are 'gotchas' everywhere. I received a sealed-product retail package containing True Image 8 - but without a serial number in the package. Of course, you can't install TI8 without a product serial number. So I'm involved in an RMA replacement hassle.

In the meantime: http://www.terabyteunlimited.com/

For $27, I bought Image for Windows and Image for DOS.

Image for Windows is quite fast at writing and recovering images of non-OS partitions. I don't really trust Image for Windows to reliably file-lock the OS partition while imaging from within Windows, so I use Image for DOS to write and recover image of the OS partition to/from DVD media.

Both programs work as advertised. Both offer image verification at the byte-for-byte level.

I successfully restored my OS partition from DVD today.

This is good non-bloatware software that works. The 30-day evaluation versions are fully-featured for the trial period.
 

wlee

Senior member
Oct 10, 1999
585
0
71
Can Ghost 9 copy disks larger than 137GB ? I currently have Ghost 2003. I tried to image my 120GB HD to a new 200GB HD, but it would only image it to a 137GB partition. The Promise Controller recognizes the new HD correctly.
 

Lord Evermore

Diamond Member
Oct 10, 1999
9,558
0
76
Just revive another dead thread. Ghost 9.0 doesn't seem to have any option to create boot disks. So no making a CD to manually go do backups on another machine. I assume this is because of it being based on Drive Image instead of actually being the Ghost application.

I assume that they're going to make the actual Ghost application be their "business" and "enterprise" software, so they screw over any home users who want to have the functions available with Ghost itself. Easy way to make money after buying Powerquest I guess, rename PQ applications and sell them under the Ghost name so people aren't aware of what they're buying.

At least 9.0 comes with Ghost 2003 which is still actually Ghost. Guess this is the last version home users will be getting that's based on Ghost itself.
 

Sid59

Lifer
Sep 2, 2002
11,879
3
81
Ghost 9.0 doesn't have an option to create boot discs because the disc itself is bootable.
 

Lord Evermore

Diamond Member
Oct 10, 1999
9,558
0
76
But what if you lose the disc? And what if the disc doesn't have the drivers you need? And the description I see is "recovery", not "full functionality". Yes, just checked the manual. Plenty of sections on restoring an image in the recovery environment. Nothing on making one in the first place. (And I see now, you can hit F6 to load drivers for other devices.)

I love the "activation protects you" part of the manual. Yeah, they're trying to protect US from other people using their software illegally.

Really, this recovery environment looks even lamer than at first glance. Aside from needing 256MB of memory to run (compared to what, 8MB on a DOS boot disk for the old DOS ghost?), you can't even remove the CD while it's running. Seems 256MB isn't really even enough. If you need to find a file on a CD with only one drive, you can't remove the Ghost CD until you've already clicked Browse to find your file.

I pulled this trash right off my system and put Ghost 2003 back on, and it's worked fine for me so far and I can still make floppies (though there are driver issues with this old system I am trying to work on, but at least I can work on it).
 

imported_dougr

Junior Member
Jan 17, 2005
2
0
0
This is my long-winded experience with Ghost 9.

I've been having both a great time and horrible time with Ghost 9 for a solid week. I've been trying to Ghost three different winxp home pcs. I've come to the conclusing that there's no consistency on how Ghost 9 is going to work on anyone's given setup. Here's my feedback, tips, whatever you want to call it. Check this out........

I bought Ghost 9 and downloaded it from Symantec a couple of weeks ago. Unzipped it to the image file they send you. From there I burned about five copies of the cd with recordnow (as suggested by Symantec). Ok, I've got backup cds of the program and of course they're each bootable because that's the way the program is made. Just in case, I also saved the zip in case I ever have to make more program cds for myself. And, my one serial number works for every pc installation. Type in the serial, the program activates.

PC 1......a successful ghosting..eventually. I install Ghost on the first pc, a Compaq Presario p4 2.8. That machine has oem winxp which was originally full of the typical junk programs and apps that Compaq sends preloaded...which I had cleared off a few months ago. It's also one of those oem's that does NOT use a separate recovery partion for itself.

Anyway, I Ghosted that drive by choosing the "backup drive" option in the program, chose one of my hooked up dvd burners as the destination (an external Sony Drx500), chose the "single drive backup" option and away it went. About a half hour later, I had a finished dvd backup of the system on a dvd-r.

Now I turn the system off, stick in a brand new 80 gb WD drive that I partitioned and formatted (as a new storage drive...no os) with the WD tools utility (on another pc). Fresh new drive, no os.

Hour-long sidetrack #1...I pulled out the Presario c drive that I had just Ghosted, stuck in the new drive.....hooked up one of my old internal IDE nec burners for the restore (cuz I found out after four hours of trying that no matter what..THIS Ghost 9 on THIS system, refused to see any external usb drives during restore.....ok the best workaround was to simply put an internal dvd burner on one of the ide cables and, voila...the Ghost "advanced recovery of an entire drive" saw the dvd burner, saw my backup data.......and proceeded to restore my old c drive to the new 80 gb drive.

For restore options, I chose, "verify errors after restore", "restore mbr", "make drive bootable".

Hour-long sidetrack #2....I found out is that Symantec has the WRONG instructions on a couple of crucial steps...or at least they worked WRONG for this machine...First of all, at the recovery stage, there is a point where you have the program disk in and are prompted to "browse" to where the backup data is. Of course, the backup data is on a different dvd/cd than the program. No biggie...BUT, the instructions say to put in your data cd/dvd before you hit the "browse" button. WRONG. You have to hit "browse" WHILE the program cd is still in there because it's gonna look for some additional program info before it actually starts "browsing". If you take the program cd out when Symantec tells you, guess what? The whole program hangs and you have to reboot the whole pc back from the program cd again and start over. Bottom line after an hour of messing around is that I figured out to hit "browse" with the cd in and THEN, after the next browse window comes up..take the program cd out and stick in my data dvd. And even then, it takes a few seconds for the program to re-situate itself to give me a directory of the backup image on the dvd.

Hour-long sidetrack #3 .....On backup data spanned across several cds or dvds, the restore program will prompt you to put the next cd/dvd in. Just be careful that when you put the next cd/dvd in DON'T close the tray. i found out after three hours of failed restore attempts that when you put the next cd/dvd in, just click "ok" on the program and let IT close the tray. Otherwise, guess what? You close the tray manually, click ok, and the program gets all screwed up and says you put in the wrong cd/dvd. Guess what again? You have to exit the restore program and start all over. Is this documented anywhere? Nope.

I essentially blew a half a day ghosting and restoring the Presario, but at least I had some procedure notes for myself and the new drive did boot up just fine with everything completely intact. Now..Iwanted to have a third hard drive ready to go for the Presario...a drive that wouldn't have any online stuff etc. So, with the experience I had, I took out the newly Ghosted 80gb drive and proceeded to do the whole procedure again with another 80gb drive. This procedure went smooth. Install the newly formatted drive, boot the Presario from the Ghost 9 cd, and restore the data dvd following MY procedures developed from the previous try.

Worked perfect. I can now put any of the three drives in the Presario (one at a time of course) and winxp boots fine, all my programs work fine, and each drive consists of a slightly different layout of stuff. And to be safe, I installed Ghost on each of those two new drives after I had them set up and Ghosted those setups for if/when those drives crash in the future.
---------------------------------------------------------

NOW...hey I'm feeling pretty good about the procedure so I turn to my HP P4 and intend to do the very exact same thing, only this time with a fresh standalone version of Winxp that I bought at Staples. This version comes already mounted with SP1.

I install win xp. Upgrade the security stuff but not SP2. I install Ghost 9. I backup to my external dvd burner again. Set Backup to verify. Verifies as a-ok. Stick in a new hard drive to the HP, check out the "restore" program of Ghost 9 to see if it sees my external Sony burner (Once again,,NOPE, it doesn't...even though the Symantec site and Gear site specifically list this burner as supported). No biggie. I already KNOW the workaround. I hook up the internal nec burner to the Hp, start up the Ghost restore, and everything whirls by.

At the end of the restore to the new drive, I take out the Ghost cd, and reboot the pc, expecting it to come up just like the Presario did.

Ehh..wrong answer. Pc won't boot. After days of experimenting my final results are either messages about hardware not reading boot correctly, or simply a hanging dos cursor blinker at boot....SO....

4 day long sidetrack #1...to date, I can not restore Ghost backup images to the HP no matter what I try. I can put a Ghosted hp drive into the d drive slot of any other pc in here and visually see that the program folders that Ghost put on the new drive are all there. They all look to be intact. But the drive(s) (I've now tried this on two brand new drives on the HP) will not boot.
You can give all sorts of opinions, but I probably already tried them after long, boring reading about Ghost problems. I've tried all of the following so far on this pc........

Backup using different backup media/burners (I have three different brand dvd/cd burners and plenty of various media). Tried them all.

...Load the HP oem winxp on the pc and try Ghosting that kind of system setup (as had worked fine with the Presario)

Do another fresh install of standalone xp and then upgrade to SP2 and try to Ghost.

Format the new drives to all zeros with killdisk and then re-partition.....or don't partition......format via winxp internal drive setup routine..format with WD data tools.

Use Ghost's "disk copy" feature instead of first ghosting.

Ghost the image to a second hard drive in the system instead of dvd and then try a recovery of that image to a newly formatted drive.

Use "restore mbr" on recovery. Don't use "restore mbr"...I've tried both ways.

Use "disk signature". Don't use disk signature. Tried both.

Tried to do the whole thing with WD, Maxtor, and Seagate drives.

Everything above........tried them all.

About the only thing I haven't gotten into yet is this third party routine called BootItNg that somehow rewrites or resets the disk signature...which Ghost 9 is supposed to do automatically.......and apparently did do okay with on those earlier reinstalls on the Presario. Maybe I'll look at that, maybe not.

-----------

One last thing I tried. I bought another wd drive this weekend (they're so inexpensive now) and formatted it yesterday using the wd tools (as a storage drive, no os).

I stuck this drive in the Presario, pulled out my standalone WinXP box and did a fresh install of that XP on the Presario (the previous successful ghosting on the Presario was with Compaq oem Winxp). After installing the standalone winxp, I updated the security stuff, updated to service pak 2 (as I had done on the HP), installed Ghost, and did a drive backup. I then wrote the drive with zeros with killdisk and then reformatted it again to empty it all out (yeah I know this is all taking a lot of time). Then, with the new drive empty again, I recovered the drive on the Presario, using the same setup I've used for all these tests.

Worked fine. The drive, created from the Ghost, boots up fine on the Presario.
---------------------

I have concluded that it doesn't matter whether one is trying to ghost a standalone Winxp or an oem xp. It doesn't matter whether or not SP2 is involved. There are just some pieces of equipment that Ghost 9 is not going to successfully restore on. IF YOU HAVE FURTHER OPINIONS/INPUT, ID'D SURE APPRECIATE IT.

As you can tell if you've read all this, I could have done fresh reinstalls and manual tweaking of a bunch of drives faster than trying to figure out Ghost 9. Until I get better info, I'll probably do just that. Use Ghost on the Presario and simply have a couple of extra HP system drives (manually set up) around for the eventual inevitable crashes. And continue to keep my data backed up on dvd and not lose track of where all my program cd's are kept.

Needless to say, I've not even attempted to deal with any of this on the third HP pc that's here.
 

Apple Juice

Junior Member
Jan 15, 2005
16
0
0
dougr, thanks for that. Just to note, I tried Ghost 2003 from orig disk on an HP Tablet to image on a storage drive. I got an identical drive and restored from the image to the new drive. There were no errors during this process but all I get is a blinking cursor with the newly ghosted drive. I ran out of time and ended up manually configuring the new drive but my thought is, maybe the new drive needed to be formatted with a fat 32 partition first. The original drive had a good xp image. It was a frustrating experience and I never was a big ghost user in the past so that's why I wanted to try it out.
 

Deskstar

Golden Member
Mar 26, 2001
1,254
0
0
Ghost 9.0 installed 1st time easily (Win XP SP2 on a clean machine, 1gb mem). Scheduled backups went fine; incrementals are fine. Restore works. This product works for me in an up to date system.

 

alexruiz

Platinum Member
Sep 21, 2001
2,836
556
126
Originally posted by: Lord Evermore
But what if you lose the disc? And what if the disc doesn't have the drivers you need? And the description I see is "recovery", not "full functionality". Yes, just checked the manual. Plenty of sections on restoring an image in the recovery environment. Nothing on making one in the first place. (And I see now, you can hit F6 to load drivers for other devices.)

I love the "activation protects you" part of the manual. Yeah, they're trying to protect US from other people using their software illegally.

Really, this recovery environment looks even lamer than at first glance. Aside from needing 256MB of memory to run (compared to what, 8MB on a DOS boot disk for the old DOS ghost?), you can't even remove the CD while it's running. Seems 256MB isn't really even enough. If you need to find a file on a CD with only one drive, you can't remove the Ghost CD until you've already clicked Browse to find your file.

I pulled this trash right off my system and put Ghost 2003 back on, and it's worked fine for me so far and I can still make floppies (though there are driver issues with this old system I am trying to work on, but at least I can work on it).

I wanted to get ghost 9.0, but this is a big big turn off I expected version 9.0 to created bootable Ghost CDs, DVDs and even flash drives..... The old floppy / Ghost 2003 is still an unbeatable combo to restore images and to move images into new drives..... Thanks for the info


Alex
 
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