I like the place. Pizza isn't anything outstanding, just decent. But the rest of the menu is pretty good. Never had any problem with the beers being out or crappy service as others have mentioned. My experiences in Denver, Lansing, and Grand Rapids have been nice.
The beer tour is a gimmick and is kinda expensive. But still it's a little fun to try all of their beers if you have the spare cash. The mini tours are where it's at. Every other month or so they host a mini-tour kickoff (usually related to the nearest holiday) and they have a free food buffet. Not just appetizers, but nice meals. Steak and chicken fajitas for cinco de mayo...turkey, stuffing, mashed potatoes for the winter holiday mini tour. Overall, it is a B/B+ type chain restaurant.
edit: also forgot to mention that several of the restaurants in Michigan have live trivia one or two days each week. Depending on how popular live trivia is in your region, maybe your new one will be joining the trend. BTW, where is the new one located. Just moved out to Cali and and I don't think there are very many (if any) in the state.
And the one in Lansing, MI had a beer pong table, golden tee, and a pool table or two. No live entertainment though (besides the trivia mentioned above)