PC won't start

NewGuy.

Member
Sep 28, 2014
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I put together a computer today. When I pushed the front power button I got a quick flash from the power light. Nothing seemed to do anything except there is a small green light that stays on on the video card. No fans have turned on and no signal is sent to the monitor. I've tried changing a few of the cables but still get the same result each time. I took it to Office Depot (my
town has very few computer repair shops) they looked at it and couldn't find anything. I'm using this build http://pcpartpicker.com/p/QG2Hpg Any suggestions as to what I may have done wrong?
Thanks
I have pictures but can't see a way to upload them
 

nsafreak

Diamond Member
Oct 16, 2001
7,093
3
81
Could be any number of things that have gone wrong or were forgotten:

1) Are there any beeps that come out of the PC speaker at all?

2) Have you tried removing everything except a stick of RAM and the CPU and then powering it on?

3) Have you tried removing everything from the case and trying to start it up with the components outside the case?

Most folks use a free service like imgur.com and then just use the img tags to embed the image in their post.
 

Ketchup

Elite Member
Sep 1, 2002
14,559
248
106
Make sure your motherboard mounting screws are properly connnectedvwith standoffs.
Take out the video card and boot off the intel graphics.
Make sure there is a fan connected to the CPU fan power connector.
Make sure the 6-pin cpu power connector is connected.
 

MagnusTheBrewer

IN MEMORIAM
Jun 19, 2004
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You need to start with a minimal configuration outside the case to eliminate possible problems. Use integrated graphics and don't attach any drives. Make sure your one stick of ram is in the correct slot for that configuration. Try to boot. if successful, add one component at a time rebooting after each successful addition. Make sure standoffs are properly installed. Make sure the bios shipped with your mb supports the equipped CPU.
 

NewGuy.

Member
Sep 28, 2014
37
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No, there haavn't been any beeps. The motherboard has six standoff pins. I was planning on doing a test run outside the case but I'm still not sure which pins to short and I'd prefer not to just stick a screwdriver on random pins. The guide that came with it wasn't detailed enough for me to be sure.
http://imgur.com/a/KeUVs
These are the very unprofessional pictures I took. Hopefully it's something obvious. This is my first shot at building. :\
 

MagnusTheBrewer

IN MEMORIAM
Jun 19, 2004
24,122
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No, there haavn't been any beeps. The motherboard has six standoff pins. I was planning on doing a test run outside the case but I'm still not sure which pins to short and I'd prefer not to just stick a screwdriver on random pins. The guide that came with it wasn't detailed enough for me to be sure.
http://imgur.com/a/KeUVs
These are the very unprofessional pictures I took. Hopefully it's something obvious. This is my first shot at building. :\

The pins are the same ones the case power switch attaches to. However, you can still use the case power switch with cables attached with the MB outside the case.
 

NewGuy.

Member
Sep 28, 2014
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That's what I was planning on using to jump it. But when I read the manual it said to use two different pins (not sure where) and that using the power button pins would damage the motherboard...
 

Ketchup

Elite Member
Sep 1, 2002
14,559
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What model Asrock is that? And what CPU are you using?
 
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MagnusTheBrewer

IN MEMORIAM
Jun 19, 2004
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That's what I was planning on using to jump it. But when I read the manual it said to use two different pins (not sure where) and that using the power button pins would damage the motherboard...

Not true, the power button connects to a 'soft' switch. In other words, the power for the computer does not flow through the switch on the face of your computer case.
 

NewGuy.

Member
Sep 28, 2014
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My amateur guess is that it's something between the power button and the motherboard. It acts like I haven't told it to turn on. I'm still working on decoding the "Jumpers setup" part of the guide. It says "the onboard headers and connectors are NOT jumpers. Do NOT place jumper cap over these headers and connectors. Placing a jumper over the headers and connectors will cause permanent damage to the motherboard"
 
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NewGuy.

Member
Sep 28, 2014
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Not true, the power button connects to a 'soft' switch. In other words, the power for the computer does not flow through the switch on the face of your computer case.

So which pins is it safe to use?
There is a 2x5 pin grid on the motherboard here is the layout

PLED+ PLED- PWRBTN# GND empty
HDLED+. HDLED- GND. RESET#. GND

I have a power switch wire (not sure which side is for "PWRBTN#" and which side is for ground) I'm assuming it plugs in horizontally. I have two separate PLED plugs one positive one negative. I have a 2 slot HDLED plug (not sure if it matters which direction I plug it in) and a 2 slot reset plug. I'm assuming I'm supposed to plug them in in two rows but I'm not sure on that. I still have an extra ground next to the reset switch, on either the right or left side depending on how I plug the reset switch in.

Sorry, I'm not trying to be a pain in the butt here. I'd just like to be sure with how much work I've put into this thing.

Thanks
 

Ketchup

Elite Member
Sep 1, 2002
14,559
248
106
H97m anniversary and I5

Which i5? Make sure it is listed here:
http://www.asrock.com/mb/Intel/H97M Anniversary/?cat=CPU

CPU fan looks to be connected to the correct spot, and I see a connection going to the CPU 12v.

The power button connection appears to be on the top row/right-hand two pins. If the button doesn't do anything, you can unhook the case switch and use a screwdriver to connect the two pins, just long enough to see if anything happens.

Have you taken the video card out yet?
 

nsafreak

Diamond Member
Oct 16, 2001
7,093
3
81
So which pins is it safe to use?
There is a 2x5 pin grid on the motherboard here is the layout

PLED+ PLED- PWRBTN# GND empty
HDLED+. HDLED- GND. RESET#. GND

I have a power switch wire (not sure which side is for "PWRBTN#" and which side is for ground) I'm assuming it plugs in horizontally. I have two separate PLED plugs one positive one negative. I have a 2 slot HDLED plug (not sure if it matters which direction I plug it in) and a 2 slot reset plug. I'm assuming I'm supposed to plug them in in two rows but I'm not sure on that. I still have an extra ground next to the reset switch, on either the right or left side depending on how I plug the reset switch in.

Sorry, I'm not trying to be a pain in the butt here. I'd just like to be sure with how much work I've put into this thing.

Thanks

It sounds very much like you don't have the power button switch from the case hooked up correctly to the motherboard. Ground is typically a black wire on most case wiring that I've dealt with so the other end would be the positive wire.
 

Ketchup

Elite Member
Sep 1, 2002
14,559
248
106
It sounds very much like you don't have the power button switch from the case hooked up correctly to the motherboard. Ground is typically a black wire on most case wiring that I've dealt with so the other end would be the positive wire.

It shouldn't matter on that one. All you are doing when pushing the power button is making them touch. The LED buttons, however, are side-dependent. Now if you hit the power button and don't hear a good click, then that is a good sign the button is the problem.
 

nsafreak

Diamond Member
Oct 16, 2001
7,093
3
81
It shouldn't matter on that one. All you are doing when pushing the power button is making them touch. The LED buttons, however, are side-dependent. Now if you hit the power button and don't hear a good click, then that is a good sign the button is the problem.

That really depends on the button and the board, some buttons aren't quite that simple. I've had cases where I accidentally flipped the power connection from the case to the board backwards and I wasn't able to get the system to turn on until I realized the error and flipped the connector.
 

MagnusTheBrewer

IN MEMORIAM
Jun 19, 2004
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It's the two vertical pins shown on page 18 of your manual PWRBTN# & GND. Third from the left on the top row and third from the left on the bottom row.
 

NewGuy.

Member
Sep 28, 2014
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Ok, not sure what I did but now the power button light stays on and the fans run (case and CPU) but there's no signal to the monitor... I'm stabbing in the dark here.
 

nsafreak

Diamond Member
Oct 16, 2001
7,093
3
81
Ok, not sure what I did but now the power button light stays on and the fans run (case and CPU) but there's no signal to the monitor... I'm stabbing in the dark here.

My guess would be that the BIOS is set to boot from the igp video. Try hooking the monitor up to the connector on the motherboard.
 

NewGuy.

Member
Sep 28, 2014
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... And now it's not starting again. I'm confused. The fans were running. I turned it off. Now it won't come back on.
 

NewGuy.

Member
Sep 28, 2014
37
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0
When it was running I tried booting it from multiple places. Video card and motherboard with three kinds of cables. Nothing.
 

NewGuy.

Member
Sep 28, 2014
37
0
0
OK, got it back up. Now it says reboot and select proper boot device or insert boot media in selected boot device and press a key. Do I put in windows now? I thought I went to the bios menu first! Whohoo I have no clue what I did but this is working better than it has so far
 

MagnusTheBrewer

IN MEMORIAM
Jun 19, 2004
24,122
1,594
126
OK, got it back up. Now it says reboot and select proper boot device or insert boot media in selected boot device and press a key. Do I put in windows now? I thought I went to the bios menu first! Whohoo I have no clue what I did but this is working better than it has so far

I'm glad you got the video working. It should go to the BIOS first. Reboot and hit the delete key.
 
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