PPPoE and Windows Vista

Ragnarok2

Senior member
Jul 11, 2006
534
0
0
So I gets me Vista, and I have a PPPoE connection. But, when I try to connect, it always fails on vista, but always works on XP. I put in the SBC Yahoo! dsl installation disk and it says "the operating system is not supported"...is it possible that the ISP doesnt support vista? Anyone have the same problem? Any help would be greatly appreciated! Thanks!
 

bsobel

Moderator Emeritus<br>Elite Member
Dec 9, 2001
13,346
0
0
Originally posted by: Ragnarok2
So I gets me Vista, and I have a PPPoE connection. But, when I try to connect, it always fails on vista, but always works on XP. I put in the SBC Yahoo! dsl installation disk and it says "the operating system is not supported"...is it possible that the ISP doesnt support vista? Anyone have the same problem? Any help would be greatly appreciated! Thanks!

Shouldn't you be asking your ISP? Sounds like you need updated bits from SupportSoft or Motive (via SBC) that supports installing on Vista. Even better, get a router and let it deal with PPoE so it's transparent to whatever box you put behind it.
 

Chunkee

Lifer
Jul 28, 2002
10,391
1
81
Originally posted by: bsobel
Originally posted by: Ragnarok2
So I gets me Vista, and I have a PPPoE connection. But, when I try to connect, it always fails on vista, but always works on XP. I put in the SBC Yahoo! dsl installation disk and it says "the operating system is not supported"...is it possible that the ISP doesnt support vista? Anyone have the same problem? Any help would be greatly appreciated! Thanks!

Shouldn't you be asking your ISP? Sounds like you need updated bits from SupportSoft or Motive (via SBC) that supports installing on Vista. Even better, get a router and let it deal with PPoE so it's transparent to whatever box you put behind it.

good lord, not kidding, i cannot believe people are on high speed and are not at least NATd behind a router and firewall

jC
 
Oct 19, 2000
17,860
4
81
Why not try setting up your own PPPoE connection within Vista? Open up the Help and Support window from the start menu, and search for PPPoE. The first result will tell you how to do this manually. If you don't have one of the settings it asks for, call your ISP for the info.

Should be as simple as that. And make sure you've got a firewall turned on!!!
 

camara120

Senior member
Oct 9, 1999
406
0
0
ATT/Yahoo has 24/7 tech support. Their number is 877-722-3755.

You'll get your questions answered a lot faster that way.

The software CDs they have are not compatible with Vista but you dont need their software to get online with XP or Vista.

 

Noema

Platinum Member
Feb 15, 2005
2,974
0
0
Originally posted by: bsobel
Even better, get a router and let it deal with PPoE so it's transparent to whatever box you put behind it.


 

Boyo

Golden Member
Feb 23, 2006
1,406
0
0
Originally posted by: camara120
ATT/Yahoo has 24/7 tech support. Their number is 877-722-3755.

You'll get your questions answered a lot faster that way.

The software CDs they have are not compatible with Vista but you dont need their software to get online with XP or Vista.

I'm sure there is a way with Vista to set up your SBC account. Go into the control panel to find out for sure.
 

Ragnarok2

Senior member
Jul 11, 2006
534
0
0
Thanks guys I solved it. Apparently, my onboard lan didnt have any vista drivers available, so i dug up my Belkin network card and all is well. Thanks guys!
 
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