Restart Issue

[Fingolfin269]

A friend of mine emailed me the following message. Apparently he plugged in his laptop to the charger, got a blue screen, and then got the following when he tried to restart the system. It might make more sense if I actually looked at it myself but until then maybe one of you can help.

"The last attempt to restart the system from its previous location failed. Attempt to restart again?"

[My two options are listed below]

"Delete restoration data and proceed to system boot menu"
"Continue with system restart"

 

[HPTech]

Yeah I've seen this before.

"Delete restoration data and proceed to system boot menu" is the option you need. It can happen on laptops with Quickplay [HP] when Hibernation is enabled, although I've seen it on others [albeit much rarer]. Deleting the restore point will wipe the Hibernate data but nothing else, it's perfectly safe

MikeHP