Sapphire Radeon 9600XT driver install problem

Thira28

Member
Jan 28, 2001
181
0
0
I just did a clean clean install of windowsXP Professional.
Motherboard Abit KV8-MAX3
SATA RAID1 160 MB HDD WEstern Digital
Sapphire Radeon 9600XT 128 MB
Soundblaster Audigy2
When I try to install the catalyst drivers downloaded from ATI (Version 4.0.100.490) the system crashes after 10-15 seconds. If I try to install the latest drivers from the Sapphire site, Radeon 6.11.100.1300, I have the same trouble. Previous to this reinstall of the OS, I had no problems with this same video card.
Any suggestions would be much appreciated.
PS- Nothing running in the background during the install.
Thanks in advance
 

HappyNic

Senior member
Oct 14, 2001
641
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0
is there any new hardware installed or just a clean install of windows with everything from before?
 

Thira28

Member
Jan 28, 2001
181
0
0
Originally posted by: Todd33
How does it crash? Does it give you an error?

When I say crash, either the graphics on the monitor screen start to show lines or the computer simply reboots. No it does not give an error. Once I go to safe mode & remove the driver all is well, except in Device manager I have a yellow question mark @ other device, video controller, video controller(YGA compatible)
 

Thira28

Member
Jan 28, 2001
181
0
0
Happy Nick, I actually removed a Plextor 12x SCSI CD burner and the SCSI card. I delecte dthe old RAID0 array and created a RAID 1 array. Then I partitioned the HDD, formatted and reinstalled WindowsXP Pro. Then updated the MS security updates including SP2
 

Todd33

Diamond Member
Oct 16, 2003
7,842
2
81
So the Catalyst driver fully install and show the correct info in device manager?
 

Thira28

Member
Jan 28, 2001
181
0
0
When the catalyst drivers are installed, the divice manager shows everything is correct-no yellow ?. DirectX is 9.0c. All of my drivers are current either from the motherboard driver page or from VIA or SiliconImage. I do not recall adding an AGP driver from any site, nor do I recall an AGP driver available. Where might I look?
 

HappyNic

Senior member
Oct 14, 2001
641
0
0
could it be your Raid setup?.. I never set up RAiD before so I got no exp on that one.

Oh, did you try getting your ATI drivers by windows update? If you removed all your videocard drivers,, and go to windows update it should tell you to download a new driver for your videocard.. You can try installing it that way.
 

gsellis

Diamond Member
Dec 4, 2003
6,061
0
0
My 9600XT (Sapphire) will crash with the 4.10 drivers (and before) on a certain AMD banner ad that Anandtech has. When I put it back in this week, I will also look into flashing the BIOS up. So, don't feel alone, but I don't have it that bad.

Edit - I would not suspect the RAID controller HappyNic. Video drivers are pretty obvious. You get a context change and then you get a blue screen. In some cases, you will not see the change, but you know that some action has occurred that is changing the video and then you get a BSOD. In my case, I think it is related to the JRE or JVM that causes the crash in video.
 
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